1, Rue du Maréchal Joffre, 37100 Tours, France
#38 of 48 hotels in Tours
Guests' ChoiceBased on 77 hotel reviews
7.8Cleanliness
8.4
Comfort
8.2
Location
8.0
Facilities
7.8
Staff
8.7
Value for money
7.7
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 26, 2024
Helen
United KingdomLocation was good, we deliberately chose a hotel out of the centre, so we could park and travelling with a dog , staff were friendly and helpful
Stayed in April 2024
Reviewed: April 3, 2024
Denise
United KingdomThe prawns on the starter were still frozen and seemed as if the dish had been prepared and left in a very cold fridge.
The room was clean and comfortable. We booked dinner which was generally good but not breakfast. Good provision for the pooch and the staff were great, especially the morning receptionist who did our checkout.
Stayed in February 2024
Reviewed: February 11, 2024
Fiona
United KingdomGood location near to autoroute, secure parking, plenty of restaurants accessible by walking, excellent breakfast.
Stayed in February 2024
Reviewed: August 19, 2023
Graham
SpainThe restaurant was closed for staff holidays.
Pet friendly.
Stayed in August 2023
Reviewed: August 14, 2023
Nicholas
United KingdomWi-fi didn't work
Air conditioning.
Stayed in August 2023
Reviewed: August 9, 2023
Smedinajara
SpainMore fresh fruit is better and also olive oil.
Breakfast and location.
Stayed in August 2023
Reviewed: July 14, 2023
Graham
SpainProximity to the motorway and pet friendly
Stayed in July 2023
Reviewed: June 26, 2023
Marie
United KingdomThe maid opened the door whilst we were still in bed and I was charged twice in error.
Breakfast was good, aircon room
Stayed in June 2023
Reviewed: June 21, 2023
Andrew
United KingdomNot all the lights worked in the room. There was a slight odour downstairs. Towels were clean but were off white
Staff were friendly and welcoming. It was useful that staff could speak English.Gave useful information about restaurants and the city. Very helpful staff at breakfast. Good breakfast. Good parking facilities. Great location, close to shops and the city.
Stayed in May 2023
Reviewed: March 8, 2023
Denise
United KingdomThe receptionist at checkout insisted we hadn't paid and tried to make us pay again, despite me producing my paid receipt from booking .com. There was no apology when she found we were right.
The room was fine, clean and comfortable. The gentleman in the dining room was very helpful at dinner and the breakfast was ample in the morning.
Stayed in March 2023
Reviewed: December 3, 2022
Alan
United KingdomCar parking is secure, restaurant is on site and location is very good for us.
Stayed in November 2022
Reviewed: December 1, 2022
R
NetherlandsGlad to have a nice place to eat on site without having to go out after a long day of travel. Un pretentious atmosphere (and very pleasant), lovely staff, what's not to like?
Stayed in November 2022
Reviewed: November 9, 2022
Kenneth
United KingdomBreakfast choice was limited
Staff were very helpful
Stayed in October 2022
Reviewed: September 19, 2022
Sandra
United Kingdompaper cups and no milk.
clean comfortable and quiet !
Stayed in September 2022
Reviewed: September 12, 2022
Swz
United KingdomRooms a bit dark
Buffalo Grill was nearby
Stayed in August 2022
Reviewed: September 7, 2022
David
Irelandroom was very hot at night...not enough ventilation
very clean hotel...great breakfast
Stayed in September 2022
Reviewed: September 7, 2022
Philippe
FranceCoupure d'electricite
Hotel+restauration
Stayed in September 2022
Reviewed: September 1, 2022
Amy
United States of Americathe room was much smaller than a similar room at an Ace Hotel we stayed in the night before. Also, there was an odd smell at reception and the the smell of cigarettes in the hall.
the location was good for our purpose, the parking was free, and the room accommodates three people.
Stayed in August 2022
Reviewed: August 4, 2022
Colin
United Kingdomdecor rather dark for our taste.
location, price,
Stayed in July 2022
Reviewed: July 18, 2022
Julie
United KingdomExcellent value for money. Clean premises and friendly staff.
Stayed in July 2022
Reviewed: July 16, 2022
James
United KingdomGreat hotel - very reasonable. Greqt location
Stayed in June 2022
Reviewed: June 15, 2022
Bryan
IrelandEvening meal was disappointing. Hotel was in commercial zone and seemed more geared to commercial users so lacked character for leasure travelers. Charged an extra €5 for air conditioning. Not good value.
Staff were very pleasant, breakfast was very good, hotel was very clean
Stayed in June 2022
Reviewed: June 7, 2022
Beatrice
United KingdomScrambled eggs.
As always staff very friendly and welcoming.
Stayed in June 2022
Reviewed: May 19, 2022
Geoff
United KingdomReally nice, helpful staff. Limited menu but great food. Immaculate throughout. Will happily use again.
Stayed in May 2022
Poggibonsi, Italy
Courchevel, France
Calais, France
Bangrak Beach, Thailand
Mielno, Poland
Kranevo, Bulgaria
Hannover, Germany
Budapest, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content