86 place Drouet d'Erlon, 51100 Reims, France
#28 of 54 hotels in Reims
Guests' ChoiceBased on 330 hotel reviews
7.5Cleanliness
7.9
Comfort
7.8
Location
9.4
Facilities
7.3
Staff
8.6
Value for money
7.9
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 11, 2024
Britta
GermanyThe hotel needs a bit of renovation because I guess the best years are a while ago.
The location of the hotel was excellent, 5 minutes to walk to the main train station and the hotel was quiet since it was a bit hidden in a backyard but right in the main street with restaurants, bars and cafés, very much in the middle of everything needed.
Stayed in May 2024
Reviewed: April 14, 2024
Justo
United States of AmericaI don’t have anything negative but a suggestion to add soap next to the sink. There is soap in the shower but no soap next to sink. It is a small dislike but worth to mention.
The property is well situated in the city and it’s really quiet.
Stayed in April 2024
Reviewed: April 10, 2024
Elina
LatviaNoise cancellation from other neighbours could better
Location, cleannes
Stayed in April 2024
Reviewed: March 24, 2024
Heather
United States of AmericaVery small room.
Awesome location and still quiet.
Stayed in February 2024
Reviewed: March 22, 2024
Philip
United KingdomNone
All great
Stayed in March 2024
Reviewed: March 11, 2024
Dmitry
Netherlandssound isolation is not very good
very friendly stuff, good location, good price for value
Stayed in March 2024
Reviewed: February 14, 2024
Andrew
United KingdomNothing
Its great for the price and location we use it when driving to the Alps for an overnighter. Staff always friendly and underground parking just outside. No complaints here for the price
Stayed in February 2024
Reviewed: February 10, 2024
Dan1712
United KingdomLovely hotel with character in a fantastic location just off the main street with bars and restaurants and short walk to the cathedral. Rooms and bathrooms have been renovated so look very smart, the communal areas retain the character of a provincial hotel. Parking in the city underground car park was two minutes walk away. Overall, excellent value.
Stayed in January 2024
Reviewed: December 8, 2023
Jane
United KingdomThe rooms were very hot and almost impossible to turn down radiator but opened the window which worked!
Despite the very central location and busy neighbourhood, it was nice and quiet.
Stayed in December 2023
Reviewed: December 2, 2023
Pierre
BelgiumIf you like something vieille france, a little old fashion, it's the place
Stayed in November 2023
Reviewed: November 28, 2023
Jacob
United States of AmericaN/A
The staff are very friendly, location is perfectly central, and the value for the quality is great. It was a very comfortable and relaxing stay. Also - parking may not be included at this hotel but the pubic parking lot is directly in front of the hotel, so it may as well be "on-site." Parking was around 15 Euros for the overnight stay.
Stayed in November 2023
Reviewed: November 25, 2023
Wesley
BelgiumAuthenticiteit, charme,ligging.
Stayed in November 2023
Reviewed: November 16, 2023
Kerri
New ZealandThe room was very smelly and even with windows wide open could not get rid of smell. Bathroom is tiny and not easy to use and was very musty damp smelling
Good location, did the job for a night
Stayed in November 2023
Reviewed: November 11, 2023
Joanna
United KingdomThe walls were super thin so I could here the guy in the next room’s whole phone conversation!
Location was great, just off the busy street but set back so quiet.
Stayed in November 2023
Reviewed: October 29, 2023
Iris
United States of AmericaNo complaints from me
Location was great -between rail station and cathedral on a delightful pedestrian street full of restaurants and shopping
Stayed in October 2023
Reviewed: October 23, 2023
Radka
Czech RepublicGood location, close to train station, close to center.
Stayed in October 2023
Reviewed: October 12, 2023
Stephen
United KingdomTook a long time for the hot water to reach the 4th floor when wanting a shower early evening.
Very friendly and helpful staff. Very clean room and chamber maid was excellent
Stayed in October 2023
Reviewed: September 30, 2023
Margaret
United KingdomLocation was excellent. Exceptionally clean room which was very quiet.
Stayed in September 2023
Reviewed: September 25, 2023
Michele
United States of AmericaLocation Breakfast
Stayed in August 2023
Reviewed: September 20, 2023
Laura
United KingdomLocation and interesting old building set back from the road.
Stayed in September 2023
Reviewed: September 18, 2023
Robert
United Kingdompleasantly surprised with the room and breakfast was very good. Location was excellent in the middle of the pedestrian area.
Stayed in September 2023
Reviewed: September 16, 2023
Sanah
United KingdomA little bit dated
Right in the centre of things
Stayed in August 2023
Reviewed: September 14, 2023
Lizi
New ZealandNo air conditioning but the staff gave us a fan and the windows open wide.
Very convenient location, we arrived by train and it was a 5 minute walk. Busy pedestrian street with cafes and an easy walk to the cathedral.
Stayed in September 2023
Reviewed: September 13, 2023
Colin
United KingdomQuite difficult to access, instructions to find the nearest car park would be good, since if you come in the wrong way, the street is inaccessible
Brilliant location, nice setting for breakfast in the garden
Stayed in September 2023
Newbury, UK
Ilhabela, Brazil
Siem Reap, Cambodia
Küçükkuyu, Turkey
Erdut, Croatia
Cannes, France
Gili Meno, Indonesia
Kapsali, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content