12 place Crillon, 84000 Avignon, France
#8 of 49 hotels in Avignon
Guests' ChoiceBased on 113 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.5
Facilities
8.3
Staff
9.1
Value for money
7.8
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
David
United KingdomBreakfast was a little average
Great location, super room, good service
Stayed in April 2024
Reviewed: December 2, 2023
Celio
United States of AmericaClosed restaurant for a private event on Saturday, usually also closed Sunday and Monday, so a guest I felt screwed.
Stayed in November 2023
Reviewed: November 14, 2023
Yvonne
NetherlandsThe minibar wasn't restocked automatically and I missed the evening turnover of the room that most 5 star hotels offer their guests...
I very much liked the combination of classic and modern in the hotel's decor and I absolutely loved the reading lamps above the bed..
Stayed in October 2023
Reviewed: October 29, 2023
John
United States of AmericaRoom was tight, needed new carpeting and chairs were uncomfortable and needed to be restuffed. Overall, seemed a little tired.
Nice location, very good staff, good breakfasts, nice courtyard. Large and nice bathroom except would be better with a shower curtain.
Stayed in October 2023
Reviewed: October 15, 2023
Katherine
MexicoMusic outside until 2am.
Room. Staff.
Stayed in September 2023
Reviewed: October 1, 2023
Nicola
United Kingdomno view
beuatiful room, comfy bed, helpful staff, fabulous location.
Stayed in September 2023
Reviewed: October 1, 2023
Jo
United KingdomNoise all night
Stayed in September 2023
Reviewed: September 28, 2023
Jessica
United States of AmericaThe hotel has TERRIBLE neighbors that play VERY loud music all night. For such a beautiful hotel at this level, it’s a true shame that the neighbors play their music so loud.
Beautiful hotel, with so much history! Just gorgeous. Huge room. Wonderful dining room at breakfast.
Stayed in September 2023
Reviewed: September 22, 2023
Andrea
United KingdomSlightly stuffy atmosphere
Location was great for sites, nice shops and good restaurants
Stayed in September 2023
Reviewed: September 11, 2023
Susan
United States of AmericaRegrettably other than breakfast the restaurant wasn't open for our stay. Would have liked to know this in advance.
Situated on a square right inside the gate it was conveniently near restaurants and a mini shop. The room was spacious and bathroom enormous with both shower and bath. It was an easy walk to most major tourist sites. The valet parking made it easy when we wanted to leave to tour nearby sites. Roads were well marked making it easy to enter and exit. The staff was wonderful.
Stayed in August 2023
Reviewed: September 6, 2023
Stavros
GreeceNo view in our room.
The atmosphere was really fascinating and romantic especially the use of garden in sunny days.
Stayed in September 2023
Reviewed: August 27, 2023
André
Francenothing
Hotel and location
Stayed in August 2023
Reviewed: June 22, 2023
Ashok
IndiaExcellent location and very helpful staff
Stayed in June 2023
Reviewed: May 26, 2023
Grey
FranceI would have liked to have a second formal chair for sitting at the desk. Also, a small shelf in the shower to put shampoo and body wash on would be useful.
An excellent location to visit Avignon, where we could safely garage our car for a few days and explore on foot. The room facilities were good, with a kettle and a small fridge. The bathroom was a generous size with a separate WC.
Stayed in May 2023
Reviewed: April 29, 2023
Jane
United States of Americamattress a little tired.
beautiful hotel in historic center. good breakfast. nice staff. large rooms.
Stayed in April 2023
Reviewed: December 29, 2022
Martyn
United Arab Emiratesroom facilities could have been better
convenient good quality
Stayed in December 2022
Reviewed: November 9, 2022
Alan
United KingdomBeen there for many years retains it's core values and it's lovely presence
Stayed in August 2022
Reviewed: October 24, 2022
Xiaohui
United KingdomNothing
This is an absolute beautiful hotel!!! Great location too. The staff are very helpful to extend our stay and managed to find us another room for the next day! A hotel that well worth the money. Thank you.
Stayed in October 2022
Reviewed: October 15, 2022
Antea
AustraliaThe thing I would recommend is buying new mattresses and perhaps airing out the rooms more as it was quite musty.
Location is amazing and the hotel is a beautiful old classic hotel. The patio and restaurant is lovely.
Stayed in October 2022
Reviewed: July 26, 2022
Paul
United Kingdomroom somewhat tired but comfortable. Breakfast is good but €28 pp, would expect an omelette/egg station for that price instead of tired scrambled eggs in a heated container.
location, hotel courtyard and staff
Stayed in July 2022
Reviewed: June 13, 2022
Elizabeth
Singaporebreakfast was disappointing especially the runny eggs
location mostly
Stayed in June 2022
Reviewed: June 1, 2022
Jayne
United KingdomThe room was fine, but dull. The receptionist on arrival was clearly just 'fed-up' - no smile or welcome. This important position can create a positive or negative experience for the guest.
Fantastic location for visiting Pont de Gard & Le Pont d'Avignon. The hotel courtyard & setting of the hotel in a square of bar/cafes was lovely. Parking convenience and helpful staff.
Stayed in May 2022
Reviewed: May 30, 2022
Jose
SwitzerlandThe receptionist did a poor job. She never informed us about what was included in the reservation and we could enjoy only part of what we had programmed. She tried also to charge us a breakfast that we never had. Once she realised about her mistakes, after we explained them to her, she never apologised, really arrogant behaviour .
Location and building (it is a really pretty place)
Stayed in May 2022
Reviewed: May 13, 2022
Hui
Singaporethe shower is very weak.
amazing staff, location and beautiful hotel
Stayed in May 2022
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