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Reviews of Best Western Domaine de Roquerousse

Route Jean Moulin, 13300 Salon-de-Provence, France

#9 of 17 hotels in Salon-de-Provence

Guests' Choice

Review Score

Based on 53 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    7.8

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    7.5

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Showing 1 - 25

  • Reviewed: December 12, 2023

    7.0
    Good
    • Business trip
    • Group
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    Wifi just didn't work.

    Location was kind of in a forest. A bit remote. So if you are reaching late, it feels quite secluded. It can be good or bad depending upon your preference. Staff was very friendly and accommodating. Room was spacious and clean. Comfortable stay.

    Stayed in December 2023

  • Reviewed: October 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Large Family Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely nothing

    Silence, cleaness of the room, restaurant

    Stayed in October 2023

  • Reviewed: October 23, 2023

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great location and easy parking

    Stayed in October 2023

  • Reviewed: October 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nice place. The staff is professional and nice. Was there on the way to the coast for one night. Thanks again. I recommend this place!

    Stayed in October 2023

  • Reviewed: August 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Large Family Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe some areas could be updated, but I suspect this is an ongoing project anyway.

    Beautiful setting, great restaurant, ideal place for a stopover for a family on the way to French riviera. Great for the kids, as the swimming pool is a welcome retreat, food in the restaurant was really good.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    8.0
    Overall good for a one night stay
    • Leisure trip
    • Family with young children
    • Large Family Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Pool area a little run down Hard to find. Some signs and then no signs so lots of people taking wrong route.

    One night stay. Family room comfortable and quiet Room temperature good Restaurant for dinner was amazing

    Stayed in August 2023

  • Reviewed: July 27, 2023

    8.0
    Very pleasant place. Feeling in contact with nature
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant

    All the property

    Stayed in July 2023

  • Reviewed: July 1, 2023

    7.0
    Last minute booking, so we relaxed for a couple of days
    • Leisure trip
    • Couple
    • Superior Queen Room with Balcony
    • Stayed 2 nights

    A lift would have been helpful. Property rather isolated

    Breakfast not as good as we have had in other places

    Stayed in June 2023

  • Reviewed: May 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel located next to a power plant.

    Comfy bed and good shower. Quiet location. Good coffee and breakfast. Flexible check in.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Large Family Room with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    The swimming pool was not accessible.

    The staff is very nice

    Stayed in May 2023

  • Reviewed: February 18, 2023

    8.0
    Ras
    • Leisure trip
    • Family with young children
    • Large Family Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Correct

    Stayed in February 2023

  • Reviewed: February 8, 2023

    9.0
    A lovely surprise for a restful stay.
    • Leisure trip
    • Family with young children
    • Large Family Room with Terrace
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing much not to like, especially that the staff was extremely pleasant. If we have to be picky we'd say the snooker was faulty and the baby-foot not in a good state. But frankly, that's really making a fuss!

    A lovely setting under the trees. We stayed in a little house with full amenities, a spacious room and a pleasant terrace. Fresh bottles of water left every day by the cleaning person was the nice touch. A lovely breakfast buffet was waiting for us every morning in the restaurant with all you wish for. The restaurant serves extremely good food and the price is reasonable. We came in February under the cold and it was perfect. We can only imagine how it must be like in spring or autumn. We also came with our dog who was welcome and had a great time!

    Stayed in February 2023

  • Reviewed: October 5, 2022

    7.0
    Great value. Extremely clean. Cannot ask more for the price.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    VERY IMPORTANT : When entering/exiting the room, the door does not shut. You have to use the magnetic card to shut and lock the door from the inside/outside. No one told us. Room content could be stolen if customer forgets to watch the door close behind him/her. Same when you are inside! So, to shut the door after exiting, you have to use the magnetic card from the outside. And vice versa, To shut the door after entering, you have to use the magnetic card from the inside. Crazy. In other words, the door does not fully shut (and lock) automatically. In the middle of the night, we realized our room door war one inch open. The automatic lights off in the hallway was a bit creepy.

    The room was super clean and the bed was very comfortable. Staff was polite and helpful. Great value for 77 euros.

    Stayed in October 2022

  • Reviewed: October 2, 2022

    9.0
    relaxing woodland hotel
    • Leisure trip
    • Family with young children
    • Large Family Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    wifi is awful

    family rooms are little houses dotted in the woods; breakfast was excellent; staff pleasant

    Stayed in October 2022

  • Reviewed: September 26, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Large Family Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable bed, terrace

    Stayed in September 2022

  • Reviewed: September 15, 2022

    9.0
    2-days stay for a bike trip
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    nearly almost everything as expected - just a Minibar/Small Fridge would be nice to be added :)

    - nice surrounding with lots of woods, big area with lots of space - nice pool area - enough parking space, area is closed with a gate the night (secured), access code to enter - 24/7 reception - breakfast was good compared to other French ones

    Stayed in September 2022

  • Reviewed: July 28, 2022

    8.0
    provence inc. flying under the radar
    • Leisure trip
    • Family with young children
    • Large Family Room with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    road to the hotel can be complicated, meaning you always need a car and there are a few alternate roads (some very narrow). sometimes there is a poor or no cell signal and the WiFi doesn’t work well, a day or two shouldn’t be a problem but starting the 3rd day it was a problem.

    staff is very friendly and accommodating. restaurant (good food, wine list … well,… it‘s France) breakfast (it‘s simple but well done) location is good, close to vineyards but you still need a car, close to avignon and arles. the pool. we got a house and not a room in the hotel ( but this was the hotel decision‘s) tennis court.

    Stayed in July 2022

  • Reviewed: July 16, 2022

    9.0
    A very nice hotel in the countryside
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    In the middle of nowhere, if that's something you don't like.

    Beautiful location close to the mountain

    Stayed in July 2022

  • Reviewed: June 28, 2022

    9.0
    My 1 night stay in Best Western in Salon de Provence
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was OK, thanks. The hotel being next to an electric power supply station.

    The accomodation was good. The food was excellent.

    Stayed in June 2022

  • Reviewed: June 3, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Large Family Room with Terrace
    • Stayed 1 night

    some of the bungalows are far away from reception & restaurant

    Nice surroundings. Nice breakfast

    Stayed in May 2022

  • Reviewed: May 17, 2022

    9.0
    great for an overnight stop and restaurant on site the food was good and a few choices available.
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    shame that the pool was not open, had booked this hotel as I thought it would be available.

    Nice size room, clean and great bathroom

    Stayed in May 2022

  • Reviewed: March 2, 2022

    7.0
    Good
    • With a pet
    • Leisure trip
    • Family with young children
    • Large Family Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    Pillows are very flat ( recommend bringing your own) mattress hard but not the hardest i slept on, if staying a long time i recommend bring an egg crate from home. The room we stayed in was a family room, allowed pets, it did smell a little of dog. Recommend deep cleaning.

    Breakfast lacked. Nothing hot except coffee, tea, or chocolate milk. I would expect in a touristy area they would offer more for breakfast and for the price.

    Stayed in February 2022

  • Reviewed: August 17, 2023

    10
    Great climate and very positive people.
    • Leisure trip
    • Couple
    • Superior Queen Room with Balcony
    • Stayed 7 nights

    Nothing so imprtant to be mentioned.

    Perfect.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    3.0
    No tap water, they acted as its a minor inconvenience, no response from manager in 3 days
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The problem arrived when we wanted to use the bathroom in the morning: there was absolutely no tapwater coming. Later some started dripping but not even close to being enough for anything. At breakfast, the receptionist told that they know about the problem and they acted like its a minor inconvenience. (However somehow the fountain and the grass watering system was working). They gave us the breakfast free as compensation which was kind from them, but after asking to speak with a manager and them giving us an email address to complain, there has been no response from the manager for 3 days now. Not being able to take a shower in the morning, brushing our teeth is anything but minor inconvenience, especially for a hotel at this price, in 2023. If the water would have worked, I’d gave a 10 because otherwise its a good price/service ratio.

    Nice environment, acceptable breakfast, quick check-in with 0-24 staff, comfortable bed.

    Stayed in August 2023

Showing 1 - 25

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