35, Place Massenet, 42000 Saint-Étienne, France
#172 of 274 hotels in Saint-Étienne
Guests' ChoiceBased on 41 hotel reviews
7.3Cleanliness
8.0
Comfort
7.8
Location
7.7
Facilities
7.4
Staff
8.4
Value for money
7.3
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: June 4, 2024
Kiamars
GermanyThe room was too small. The room is not equipped, with no refrigerator, plate, or knife in the room.
Location and breakfast
Stayed in May 2024
Reviewed: November 29, 2023
Alexandra
RomaniaVery small room!!!
Stayed in November 2023
Reviewed: October 20, 2023
Tina
United KingdomNo coffee tea in the room which would have been nice
Lovely resturant good value too, made meal time rather and staff were lovely
Stayed in September 2023
Reviewed: September 30, 2023
John
SwitzerlandBreakfast not so special.
I have stayed here many times over the years mainly because the location works for me. This is truly a business hotel. There are no frills at all, but I have to say the rooms are small but always clean. The staff are very polite and helpful. Parking is a bit limited. Breakfast is a bit so so...but the restaurant in the evening is really good. I will be staying here again when I am in the region.
Stayed in September 2023
Reviewed: September 22, 2023
Joan
CanadaRestaurant was closed Sunday night, bathroom tissue is of inferior quality, pillows too thick
Clean, crisp sheets, larger towels, AC, near tram
Stayed in September 2023
Reviewed: September 19, 2023
Ray
United States of AmericaNo hand towels ot wash clothes. Carpets looked stained and dirty.
Location. Friendly staff.
Stayed in September 2023
Reviewed: September 13, 2023
Merylinda
NamibiaNine
Location
Stayed in September 2023
Reviewed: September 12, 2023
Joanne
United KingdomPrice had been increased due to the world cup!!
The location was excellent for attending the rugby world cup matches. The staff were very friendly. Breakfast was excellent. The meal when we arrived was not so good. You need to cater more for vegetations.
Stayed in September 2023
Reviewed: July 14, 2022
Martin
United KingdomLooks overall a little bit tired but basically clean and comfortable. Took three attempts to find an available twin room but the young lady at reception was very apologetic and helpful. Restaurant closed on Sunday evening but can provide hot meals from what they stock in the freezer. Car park a little bit tricky to get into if you don't spot the access road on the left just before the traffic light.
Easy to find just off the A72. Secure parking if you want it but free outside. Staff were friendly and helpful. Breakfast was self service but perfectly fine to start the day. Wifi was available in the bar and the room.
Stayed in July 2022
Reviewed: June 11, 2022
Eric
United KingdomNo Comment
It was what I needed as a base
Stayed in May 2022
Reviewed: May 23, 2022
Pawel
GermanySpotty WiFi, Restaurant closed on Sunday
Close to where I worked
Stayed in May 2022
Reviewed: March 4, 2022
Brahim
United KingdomBreakfast was not appealing but it was a french breakfast I suppose. One matter that was annoying was how tight or small the room was, no safe in the room to keep my important travel docs, far my room was from the elevator, no iron in the room.
Staff were friendly, car park was located close to the premises. I was able to request an Iron and staff were able to bring it up to my room, wake up calls were set up for me, bed was comfortable
Stayed in March 2022
Reviewed: April 23, 2024
Keith
IrelandVery old and needs a major upgrade - no air conditioning in the room which was very warm - too warm to sleep.
Good Location and cost effective.
Stayed in March 2024
Reviewed: October 7, 2023
Maribel
New ZealandVery easy access to everything and very comfortable beds. All the essentials, good value.
Stayed in October 2023
Reviewed: October 5, 2023
Alex
United KingdomExtremely small & smelt of cigarettes despite non smoking
Stayed in September 2023
Reviewed: September 22, 2023
Jonathan
NetherlandsLocation, good rooms, friendly helpful staff
Stayed in September 2023
Reviewed: September 13, 2023
Zoe
NetherlandsEntrance to hotel parking needs to be fixed, not good for low cars. It needs to be communicated before that you cannot access your car after you park underground, needs to have an entrance for walkers to walk in when needed. Could not speak English at reception, which, as a Ibis Hotel should be a must
Great room, perfectly styled, comfortable. Good access to places. Enough variety breakfast
Stayed in September 2023
Reviewed: July 26, 2023
Carl
United KingdomLooking a bit old, needs a bit of a decoration in some parts of the hotel.
Easy to get too and staff very helpful.
Stayed in July 2023
Reviewed: October 4, 2022
Mike
United KingdomNoise of the tram right outside of the window, bed was uncomfortable
Breakfast was ok
Stayed in September 2022
Reviewed: April 25, 2022
Louis
NetherlandsIn the booking ad they say... AIRCO, but they dont have that. The kitchen was very bad... every night i sended the food 2x back toy the kitchen
NOTHING
Stayed in April 2022
Reviewed: January 19, 2022
Daniel
FranceN/A
The warm welcome, the car park, the location. The breakfast.
Stayed in December 2021
Reviewed: October 3, 2021
William
FrancePower points and USB point in room not working.
Clean and friendly.
Stayed in October 2021
Reviewed: October 6, 2023
Laurence
United KingdomThere are no comments available for this review
Stayed in October 2023
Reviewed: September 23, 2023
Jane
CanadaThere are no comments available for this review
Stayed in September 2023
Showing 1 - 25
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