Reviews of Holiday Inn Reims Centre, an IHG Hotel
46 Rue Buirette, 51100 Reims, France
#20 of 53 hotels in Reims
Guests' ChoiceReview Score
Based on 497 hotel reviews
7.9Score breakdown
-
Cleanliness
8.4
-
Comfort
8.5
-
Location
9.3
-
Facilities
7.9
-
Staff
8.6
-
Value for money
7.7
-
Free WiFi
8.6
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: April 30, 2024
Zimoch
France3 Reviews8.0“Excellent weekend”- • Leisure trip
- • Couple
- • 1 Double Bed Nonsmoking
- • Stayed 2 nights
Parking voiture très restreint ,difficile de circuler
Emplacement excellent ,restaurant panoramique TOP ,personnel super sympa .
Stayed in April 2024
-
Reviewed: April 28, 2024
Wojtek
United Kingdom8 Reviews2 helpful votes8.0“Good for a short stay”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The slight disappointment is that there is not really any view from the windows when you have a street side room as the hotel has a sleek glass front facade that is like a second skin covering the original facade. A bit difficult to explain but the result is you can't really see anything through the windows.
The room is perfectly adequate for a short stay, the beds are comfortable, the location is very central, the breakfast was good and the personnel was absolutely lovely !
Stayed in April 2024
-
Reviewed: April 26, 2024
Geoffrey
United Kingdom6 Reviews9.0“Very enjoyable and comfortable”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 3 nights
The room was comfortable and had good facilities. Breakfast was enjoyable; the food was good and the view excellent. The hotel was quiet and the staff very friendly and helpful.
Stayed in April 2024
-
Reviewed: April 8, 2024
Ann
Germany1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Shower could have been better protected- water flooded out into the living area.
Breakfast was quite good, beds were extremely comfortable
Stayed in April 2024
-
Reviewed: April 8, 2024
Geoffrey
United Kingdom10 Reviews7.0Good- • Leisure trip
- • Family with young children
- • 1 Double Bed Nonsmoking
- • Stayed 1 night
We couldn't park at the hotel because it was full.
Room was nice and modern, location was good. Everything was within 5-10 min walk.
Stayed in April 2024
-
Reviewed: March 31, 2024
Elina
Belgium59 Reviews5 helpful votes9.0“Good place to stay during business trip”- • Business trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Very central, great staff and service
Stayed in March 2024
-
Reviewed: March 22, 2024
Dulvers
United Kingdom79 Reviews3 helpful votes9.0“Perfect for our short visit to Reims centre.”- • Leisure trip
- • Couple
- • Twin Room - Non-Smoking
- • Stayed 1 night
Everything was good.
Very helpful and friendly staff. Fantastic location; easy to drive to and right in the centre so perfect for walking around. Had their own secure car park. Nice room with lovely views. Great breakfast on the top floor with even better views.
Stayed in March 2024
-
Reviewed: February 25, 2024
Ana
Brazil7 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The fact that the service elevator was not working, so we needed to wait too long to get the elevator. And the worse thing was that the guests didn’t had priority, for example, we waited for more than 15 minutes because the elevator was busy with staff carrying towels and other stuffs. The elevator was the main problem because all other things was very fine.
Stayed in February 2024
-
Reviewed: February 17, 2024
James
United Kingdom10 Reviews9.0“Perfect stay.”- • Leisure trip
- • Family with young children
- • 1 Double Bed Nonsmoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Excellent location, very friendly staff, very clean and big rooms.
Stayed in February 2024
-
Reviewed: February 17, 2024
James
United Kingdom10 Reviews8.0“Excellent stay in Reims”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
This time our rooms were on the 6th floor and above on the 7th was the restaurant and a lot of noise could be heard at clearing up time which was just as I was trying to go to sleep. Also room very hot.
Cleanliness, friendly staff, large rooms.
Stayed in February 2024
-
Reviewed: February 16, 2024
Miggie
United Kingdom19 Reviews1 helpful vote9.0“Staff responsive and very helpful in a crisis!”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
I have reviewed this hotel before. I'd like to add that I left my tablet computer behind on this occasion and the staff have been extremely helpful in arranging to return it
Stayed in February 2024
-
Reviewed: February 16, 2024
Miggie
United Kingdom19 Reviews1 helpful vote8.0“Convenient, comfortable and reliable”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
extremely friendly staff and very good breakfast. We have stayed here frequently and it never disappoints. The central position is very convenient and the secure parking a bonus
Stayed in February 2024
-
Reviewed: February 6, 2024
Alptekin
Turkey35 Reviews1 helpful vote9.0“Good option for Reims”- • Leisure trip
- • Group
- • 1 Double Bed Nonsmoking
- • Stayed 1 night
Room are quite comfortable and clean.
Stayed in February 2024
-
Reviewed: February 1, 2024
Ollie
Canada20 Reviews2 helpful votes8.0“Nice stay in Reims!”- • Leisure trip
- • Couple
- • 1 Double Bed Nonsmoking
- • Stayed 2 nights
Holiday Inn Reims Centre is about a 10 min walk from Gare de Reims and close to the shops as well as restaurants. It's within walking distance (about 10-12mins) to the Cathédrale Notre-Dame de Reims and about 30mins as per google to the Basilique Saint-Remi. It took us 20 mins by foot. There's also a Monoprix within a stone's throw from the hotel. Basically, it's in a quiet corner of the city but close enough to get to the touristy sites, the champagne houses and other noteworthy locales as well as eating spots if you came by public transportation.
Stayed in December 2023
-
Reviewed: January 28, 2024
Reggie
Philippines16 Reviews4 helpful votes9.0“A Pleasant and Relaxing stay in the Center of Reims!”- • Leisure trip
- • Couple
- • 1 Double Bed Nonsmoking
- • Stayed 2 nights
A Nespresso machine would have made it perfect but there are many cafes outside so not really an issue.
The hotel is located in the quiet part of town and its very near shops, sights and restaurants. The rooms were well kept and always clean. The toilet and shower was really nice and big. What really stands out here is the service level of the staff. Always friendly and willing to lend a hand. French hospitality at its finest.
Stayed in January 2024
-
Reviewed: January 3, 2024
Satbir
United Kingdom3 Reviews7.0“Nice clean centrally located hotel. Ideal for a family stay to tour the area.”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms on the small size.
Location and attached parking
Stayed in December 2023
-
Reviewed: December 28, 2023
Allison
United Kingdom2 Reviews8.0“Fabulous but did not provide anything above and beyond though. Such as tissues nice biscuits a decent hair dryer, and mi”- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Tea
Location
Stayed in November 2023
-
Reviewed: December 15, 2023
Catherine
United Kingdom15 Reviews8.0Very Good- • Leisure trip
- • Couple
- • 1 Double Bed Nonsmoking
- • Stayed 1 night
- • Submitted from a mobile device
Door to roof terrace has no handle on the outside and locks you out. Car park somewhat awkward. Not too well sound proofed
Location, roof terrace, overall a nice ambiance and lovely staff
Stayed in December 2023
-
Reviewed: December 11, 2023
Qualter
United Kingdom7 Reviews8.0“Great location lovely staff”- • Leisure trip
- • Couple
- • 1 Double Bed Nonsmoking
- • Stayed 1 night
- • Submitted from a mobile device
A bit soulless typical 4 star hotel needs a little charm
Great staff' very clean and. Comfortable great location
Stayed in December 2023
-
Reviewed: December 8, 2023
Loraine
United Kingdom9 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • 1 Double Bed Nonsmoking
- • Stayed 1 night
- • Submitted from a mobile device
Staff very friendly. Unfortunately they couldn't fit us in the restaurant, but it was a short distance into the centre where we found a nice Italian restaurant. Good underground parking
Stayed in December 2023
-
Reviewed: December 7, 2023
Jj
Australia20 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Twin Room - Non-Smoking
- • Stayed 2 nights
No complaints.
Well positioned - comfortable walking distance from train station, and to city centre and major local attractions. Staff friendly. Nice restaurant on top floor with city views, and good food.
Stayed in December 2023
-
Reviewed: December 6, 2023
Geoffrey
United Kingdom2 Reviews7.0“All good apart from the parking”- • Leisure trip
- • Couple
- • Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Parking is very tight for anything bigger than a VW Golf
Stayed in November 2023
-
Reviewed: December 5, 2023
Helen
United Kingdom3 Reviews8.0“Good location, plan day trips do your not stuck in the small rooms!”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Not clean, elevators slow, very noisy at night
The fridge broke so most of our food was ruined. Moved us to a smaller room on my mums birthday with no apology or recognition for the inconvenience. Wait on the elevator was always long, staff at the font were friendly. Shower leaked all over the floor and glitter from the last guests was on the bathroom and bedroom floors. Great location to everything!
Stayed in September 2023
-
Reviewed: December 4, 2023
Cécilia
Germany29 Reviews1 helpful vote8.0“Comfy and elegant stay in Reims”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing specific comes to mind.
Great room with lovely views of the old town, rooftop bar/restaurant & location
Stayed in October 2023
Guests also reviewed these properties:
-
Best Western Laegreid HotellSogndal, Norway
-
The Seminyak Beach Resort & SpaSeminyak, Indonesia
-
Relais de l'alsou- piscineLabastide-en-Val, France
-
The Villas at Poipu KaiKoloa, USA
-
The Groveside Guest HouseSidmouth, UK
-
Hostel Chango BackpackersCaldera, Chile
-
Alena ApartmentsChania, Greece
-
Masseria PepeMaruggio, Italy
