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Reviews of Best Western The Hotel Versailles

Rue Morane Saulnier, 78530 Buc, France

#4 of 6 hotels in Buc

Guests' Choice

Review Score

Based on 240 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.0

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.5

  • Free Wifi

    8.3

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Showing 1 - 25

  • Reviewed: June 12, 2024

    8.0
    Nice clean room for reasonable price
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Strange description of reception hours even though we were able to come late at night. The shower drains water very slowly.

    Stayed in June 2024

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Premium Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfasts are basic, croissants and coffee were disappointing :(

    Really nice and helpful staff, convenient location, clean, comfortable beds!

    Stayed in May 2024

  • Reviewed: April 19, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Premium Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Kitchen food abd dessert

    Personel

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Comfortable and welcoming.
    • Couple
    • Premium Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was convenient for buses to Versailles. The staff were extremely friendly and helpful.

    Stayed in April 2024

  • Reviewed: December 10, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Showers/Bathroom. Clean and good size

    Stayed in December 2023

  • Reviewed: November 14, 2023

    7.0
    Peaceful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was shabby and musty

    It was quiet

    Stayed in November 2023

  • Reviewed: November 14, 2023

    8.0
    Practical, free parking, good breakfast
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 1 night

    Wanted a restaurant but it is not open in the weekends - after we booked and received confirmation, that confirmation advised restaurant not open in the weekends = did not get the one thing we wanted. Deceptive as a 10 minute drive to Versailles.

    Practical hotel, free parking, breakfast good

    Stayed in October 2023

  • Reviewed: November 3, 2023

    7.0
    Basic, cheap and served its purpose
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only 1 mug in a double room. Wouldn’t have wanted to stay more than one night here.

    Breakfast and ease of out of hours check in.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    8.0
    Very practical
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Stayed in October 2023

  • Reviewed: September 23, 2023

    7.0
    Inconsistent customer service - some staff were good, others were poor
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some staff were poor - let down the good staff

    Functional

    Stayed in September 2023

  • Reviewed: September 20, 2023

    6.0
    Good location for a visit to ‘The Palace’ or a stopover but a bit shabby.
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Overall we felt the hotel was a bit shabby. Staff were helpful but the evening menu was disappointing with the few items on it becoming unavailable after ordering.

    Good location in a quiet suburb of Versailles. Easy parking and pleasant outdoor seating areas.

    Stayed in August 2023

  • Reviewed: September 16, 2023

    7.0
    easy stop over
    • Leisure trip
    • Family with young children
    • Premium Double Room with sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    if it’s not a stopover it’s a bit too far from Versailles for tourists Shame restaurant was not open over weekend bar was

    easy to find good if you are traveling on south or east and need a place to stay staff lovely breakfast good good sushi restaurant nearby location whilst quiet felt safe

    Stayed in July 2023

  • Reviewed: September 13, 2023

    8.0
    Good location to Versaille, great staff, comfortable small rooms. Car needed.
    • Business trip
    • Group
    • Premium Double Room
    • Stayed 2 nights

    The room was very small, even for europe and it lacked a small refrigerator. We would have loved to try the restaurant but the prices were too high for us and the menu too limited. We realize we were in the broad/ general Versailles area but feel the room was overpriced for the amenities and location.

    Nice comfortable room in a quiet location and very handy to have it accross the rd from an Intermarche'. Only about 15 minutes from Versaille castle. really nice staff.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    7.0
    Great location, would be good to have the restaurant open
    • Leisure trip
    • Family with young children
    • Premium Double Room
    • Stayed 1 night

    Restaurant was closed on a Saturday. Although we were told about it in advance the restaurants we were provided as alternatives were not open either. This was frustrating as we decided to walk 25 minutes to get to one because we had been in a car all day. We tried to find another but gave up and returned to the hotel. After nearly an hour walking we ended up driving into Versailles to get food. It was quite stressful.

    Great location and near to the Palace of Versailles which is what we needed. Rooms were clean although not to big. One room was a little noisy as we were by the stairs so I ended up putting ear plugs in,

    Stayed in August 2023

  • Reviewed: August 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Premium Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower drainage in my room was not working properly, the water would fill the shower floor after two minutes, and it could get to the bathroom floor quite fast. The stairs and the hall leading to the rooms in the first floor need renovation, the carpet is dusty and it has its better years behind.

    The staff was really helpful, friendly and kind. The location is great if you are looking for peace and quiet. The breakfast is good enough. There are a lot of spaces available for parking the car, even big ones. The hotel is pet friendly, and it has a nice spot just behind the hotel where to have a good morning/evening walk with the dog

    Stayed in August 2023

  • Reviewed: August 29, 2023

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Premium Double Room with sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Not very clean, there were broken items lying on the way to the room, paint in the carpet... everything was a bit outdated and looked messy.

    Location was ok and gardens around it were great to walk the dog. Pet friendly.

    Stayed in August 2023

  • Reviewed: August 24, 2023

    8.0
    Excellent stay very close to Versailles and great value for money.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Painting was being done. But that is also a good thing

    Comfortable and relaxing. Staff were nice.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    6.0
    Very very basic small room in industrial area outside of city.
    • Leisure trip
    • Family with young children
    • Premium Double Room with sofa bed
    • Stayed 2 nights

    Location was a little further out than expected, or to be believed by the website description. The hotel was being decorated and no advance warning of that. Out toilet flusher didn't work very well. Overall the room was beyond basic, and more akin to being student accommodation. The beds were also pretty uncomfortable. We wouldn't recommend this hotel.

    To be honest there's not much we 'liked' as such as we only used it as a base and hardly spent any time there apart from sleeping. We didn't have breakfast so can't comment on that, however, the 'restaurant' area looked nice and clean.

    Stayed in July 2023

  • Reviewed: August 20, 2023

    7.0
    Good place to stay for a one night stopover.
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Drinks at the bar were over priced.

    Staff were friendly and the breakfast was very good.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Premium Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleaning

    Position, staff

    Stayed in August 2023

  • Reviewed: August 14, 2023

    7.0
    good location for Paris southeast travel
    • Business trip
    • Group
    • Premium Double Room
    • Stayed 1 night

    less vegetable breakfast

    good location

    Stayed in July 2023

  • Reviewed: August 10, 2023

    7.0
    No frills, clean. Perfect for overnight on long journey.
    • Leisure trip
    • Couple
    • Premium Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was only set up for a single traveller. We had to ask for a second towel and coffee mug. Some painting renovation going on in our corridor so the walls and carpet were a little messy but renovations are good! Disappointed the restaurant was closed as it was advertised as open during the week when I booked.

    Comfy bed. No frills, clean. Good choice of breakfast.

    Stayed in August 2023

  • Reviewed: August 9, 2023

    7.0
    Clean comfortable friendly staff great for a nights stop over
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Decorating so strong smell of paint. A lift would have been helpful with all our luggage

    Handy location for Versailles and easy stop over

    Stayed in August 2023

  • Reviewed: August 8, 2023

    8.0
    Lovely hotel with nice rooms and great breakfast. Would definitely stay again.
    • Leisure trip
    • Family with young children
    • Premium Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They are in the middle of renovating some of the rooms but it didn't affect our stay and wasn't noisy.

    Lovely comfortable rooms with coffee machines and madeleine cakes, nice lounge to relax in. Breakfast was delicious. It was in a cute little town near Versailles. Staff were very friendly.

    Stayed in July 2023

Showing 1 - 25

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