Quartier Plaisance, 11100 Narbonne, France
#11 of 29 hotels in Narbonne
Guests' ChoiceBased on 147 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
8.1
Facilities
8.0
Staff
8.6
Value for money
7.5
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 28, 2024
Maureen
United KingdomWe had a very pleasant one night stay
Stayed in March 2024
Reviewed: February 7, 2024
James
United KingdomThe room was quiet and clean and the staff were very polite,cheerful and helpful.The car parking was very secure.
Stayed in February 2024
Reviewed: January 26, 2024
Willem
PortugalLocation, restaurant, staff
Stayed in January 2024
Reviewed: January 15, 2024
Jeffrey-chieh-hao
Francea little far from the city center, there are no commerce or restaurant near by , a bit isolated, you need to take the car to go everywhere
The Hotel is not too far from City center, easy access from the Highway, easy to park
Stayed in December 2023
Reviewed: January 9, 2024
James
United KingdomNone.
The room was quiet,clean and well appointed.The reception staff were very helpful in providing a Wi-Fi facility.
Stayed in January 2024
Reviewed: December 25, 2023
Fabio
SpainCrew mainly spoke only French
Location, rooms
Stayed in December 2023
Reviewed: November 5, 2023
Rachel
United Arab EmiratesThe bathtub was a little dirty/old.
Dinner was exceptional!
Stayed in November 2023
Reviewed: October 25, 2023
Martin
United KingdomAll good
Clearly has had a reverb in the last year, a very good transit hotel with an excellent breakfast
Stayed in October 2023
Reviewed: September 8, 2023
Alan
United KingdomA little on the expensive side for a night at a Novotel
Dinner in restaurant was excellent Breakfast also very good Room very comfortable We and our dogs were made welcome
Stayed in September 2023
Reviewed: July 15, 2023
Veronica
SwitzerlandThe food i didnt like it we had the grill and the meat was very bad, my daugther has pasta and it was bad too, the staff were overloaded and they didnt treat us nicely for diner.
The hotel is good if you are travelling and need to stay close the motorway.
Stayed in July 2023
Reviewed: July 11, 2023
Louise
United KingdomAll good
Secure parking was a must with a swimming pool, unfortunately did not have time to use the pool.However only a 12 minute journey into the centre so all good.Everything else was great kettle etc in the room with a safe with great AC as it was very very hot.Comfortable stay did not use any of the facilities but very good stay .
Stayed in July 2023
Reviewed: July 4, 2023
Nico
SwitzerlandThey didn’t really respond to our message… but they had a lot to do…
Staff was very friendly; location perfect for our travels; rooms in perfect working order.
Stayed in July 2023
Reviewed: June 20, 2023
Magnus
Swedenbreakfast was not in level with the price we paid for the room.
close to the motorway
Stayed in June 2023
Reviewed: June 14, 2023
Iouri
SpainN.a
All, nothing to add!
Stayed in June 2023
Reviewed: June 7, 2023
Nicci
AustriaI booked this hotel as the location was quick and easy to reach from the highway. Everything was perfectly fine, we did not expect anything more. Dinner was unexciting, but they have quite a nice bar area.
Stayed in May 2023
Reviewed: April 9, 2023
Paula
United States of Americamodern, clean, comfortable
Stayed in April 2023
Reviewed: February 12, 2023
Stefan
Austriasafe parking, locked gate. 24hrs reception was grate as we left at 4am. short detour from the highway.
Stayed in February 2023
Reviewed: January 30, 2023
Rosa
SpainBecouse is good for family
Look nice
Stayed in January 2023
Reviewed: November 1, 2022
Vladimir
Netherlandslocation was a bit far from everything but then again very conveniently located just off the motorway. Great for a nights rest when you are on your way
clean, modern and with great staff
Stayed in October 2022
Reviewed: September 2, 2022
Anushe
United KingdomThe second sofa bed was a little uncomfortable and the room was on the small size for a family of 4 (though this is probably reflected in the competitive price).
This is the second time I stayed at Novotel Narbonne Sud with my husband & 2 kids (ages 9yrs & 14yrs). We previously came during Covid in 2021, so of course it was a lot more relaxed this time! It's a modern, clean hotel with an an excellent pool, daily cleaning, friendly staff, decent breakfast & free parking - very good value. It's a slightly strange location in an industrial area off the motorway, but there is an excellent organic supermarket 'Grand Frais' nearby as well as a few fast food places (KFC, McDonalds) which makes a change from eating out at pricey restaurants with kids. The famous 'Grand Buffet' is only a 12min walk away too. The hotel is landscaped really well surrounded by trees & shrubs such that the location is disguised somewhat. Gruissan beach and Narbonne beach are around a 20-25min drive away. There is an good beachside restaurant at Gruissan called 'La Paparrazzo' and a fantastic seafood restaurant at the other end of Gruissan beach for freshly caught oysters, prawns, langoustines etc called 'La Perle Gruissanaise'. A great stay overall!
Stayed in August 2022
Reviewed: August 21, 2022
Martin
United KingdomSimple task of ordering a taxi proved beyond the receptionist who then lied to me several times. Food was very expensive and only average quality.
Clean and efficient. Room was available when I arrived (as promised)
Stayed in August 2022
Reviewed: July 17, 2022
Pedro
PortugalBathroom floor could be cleaner. Shower was fine.
Great and friendly staff, free EV charger for guests, I had SuC but slow charge during the night for 100% SoC is perfect, nice pool, good restaurant.
Stayed in July 2022
Reviewed: June 7, 2022
Yana
SpainI just wander about deposite that they ask me
Stayed in June 2022
Reviewed: May 9, 2022
Annie
SwedenThe area around the hotel is pretty boring and a lot of the staff didn't speak english.
The breakfast was amazing, so nice with fresh fruit and a good selection av salt and savory options. The restaurant and lounge were cosy and the staff was very friendly. Good walking distance to the city.
Stayed in May 2022
Montlouis-sur-Loire, France
Bük, Hungary
Amsterdam, Netherlands
Orebić, Croatia
Skala Marion, Greece
Ploumilliau, France
Victoria, Canada
Sigiriya, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content