The swimming pool was cold . I thought it was heated 😩

Location was great, close to the places we wanted to visit

Stayed in April 2024

Parking was a bit of a challenge - had to leave car on busy street

Good location and clean rooms

Stayed in April 2024

Low variety of vegetables and pastrami/sausages at breakfest it was too hot in the room. only heating was available on the A/C. The window was not a tilt turn window only turn and, since my room was on the 1st floor I could not leave it open to cool the room (peopel could come in via the open window).

Freshly sqeezed orange juice in breakfast

Stayed in March 2024

- It can be a bit loud in the morning if the windows are facing the road.

+ Very new and clean hotel. + Good breakfast. + The location is perfect: it is just outside of the city center. And with a parking under the hotel. So it was very easy to park (which would be a pain if we'd stay inside the city wall), but still was very close to reach any place in the center.

Stayed in December 2023

We were directly above a control technique type room which made a low humming noise. I checked the next day and it is a pump room in the spa for the pool and jacuzzi. I believe we were room 115 at the end of hallway. I hung the do not disturb sign on the door, yet the cleaner knocked loudly several times and woke us up. I pointed to the sign and she said, well some guests forget to remove it when they go out. It was 10am and we had an awful night, so were trying to rest. Regardless, if the sign is there, she should not knock before departure time.

I’ve stayed here several times. The hotel is great, rooms clean and comfy and location perfect. I love the fresh water machines on every floor.

Stayed in December 2023

Breakfast was cold including eggs and bacon.

Great staff, beautiful facility.

Stayed in September 2023

The hotel Is really new , really close to the center. Breakfast was really good

Stayed in September 2023

Little choice in the hotel restaurant and small portions

Nice hotel and rooms clean and tidy. Pool area was good and free towels to go swimming. Plenty for kids to do and the hotel had a good bar area. Restaurant was large and breakfast in the morning was fine. Would recommend a 15min walk to town where there are plenty of bars and restaurants as there was not much of a choice at the hotel and portions were small

Stayed in July 2023

The room was a bit small for 4 people (2 adults and 2 big kids)

Great hotel, very good located, great staff, very helpful. The breakfast was very good, various products. There is also a nice pool which we didn't use. There is a parking place with a daily cost.

Stayed in August 2023

We were supposed to get water in the room every day, but this stopped after day two, do not know why.

Very easy to stay, staff were attentive to issues.

Stayed in July 2023

Nothing much.

It was easy to find the hotel. And it was really close to the main town.

Stayed in June 2023

Elevator size is small and one of two is in maintenance. The hotel is so popular with group tarveller, as result not much choice to have during peak breakfast time .

Location is very close to old town. Room size is decent . Cheap and convenient parking .

Stayed in April 2023

Room was fine only the water was warm but not hot. Also breakfast was good but not excellent

Stayed in April 2023

The drain in the bathroom sink is slow due to a clog.

Stayed in November 2022

The breakfast is decent but nothing special and it would have been nice to have a bit of a wider selection of hot food available. It wasn't a problem during our stay but worth knowing the hotel is between a main road and the railway tracks.

This Novotel is brilliantly located for Avignon Centre train station, which is particularly useful for doing days trips out of the city. It's also only about 15 minutes walk away from Palais des Papes and the other main sites of Avignon itself. We really enjoyed having the swimming pool in a city hotel and the staff were friendly and efficient.

Stayed in September 2022

parking is a bit dark

Great location and very clean

Stayed in August 2022

Nice hotel, great breakfast with a fresh juice machine. Pool area very nice!

Stayed in June 2022

french fries

seimming pool & location

Stayed in August 2022

Staff super helpful, restaurants and more. Audrey helped ensure our passports were correctly sent to our next destination, after we stupidity left them behind in safe.

Stayed in July 2022

Room not ready by 15h as indicated, and only ready after 16h. Staff was nevertheless very friendly and helpfull.

Location, rooms, good size, clean, new... Close to city center, but easy to reach by car.

Stayed in July 2022

Eric at reception very welcoming and helpful. Excellent location. Rooms good size. Child friendly.

Stayed in July 2022

There was nothing I didn't like.

Clean spacious room with air conditioning, welcome bottle of water and an awesome swimming pool and a bar with refreshing drinks (it was +37 deg C in Avignon in July).

Stayed in July 2022

It's 2022.... Non-smoking in 'public' service areas have been standard for years so why should the pool be pestered by smokers at both ends? This also influence the dinner area in the 'el patio' where smokers at the pool can be smelled all over...! I'm fine with smokers also need somewhere to be, but why should it affect everyone? The breakfast was chaotic. Not for the will of trying by the staff, but the weekend was clearly understaffed as different areas like filling up food, oranges for juice, and cups for coffee could not keep up with the number of people having breakfast. The dinner opportunities are not really children friendly, and even that families are clearly not the primary customer segment it should not be difficult nor expensive to offer a child meny. I do understand that you want do make money on people's need for convenience, but honestly, charging 5€ for an ice-cream that cost less than half anywhere else is pure greed!

Great staff, really trying to make the best of the situation and dealing with any challenges showing (like lack of tickets in the parking basement og trying to fill up att breakfast when clearly understaffed - curious why the very friendly staff has to carry and balance a lot of stuff to clean the tables instead of giving them a service cart where they can collect and the take it to the kitchen!?) We would be happy to stay at Novotel Avignon centre again, but you should address some of the 'did not like" below!!

Stayed in July 2022

Initially staff supported with water bottles etc. Later they didn't provide the same & also toiletries are charged extra which was disappointing.

The ambience & the infrastructure is good.

Stayed in May 2022