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Reviews of Novotel Paris Coeur d'Orly Airport

5 avenue de l'Union, 94390 Orly, France

#3 of 23 hotels in Orly

Guests' Choice

Review Score

Based on 924 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.2

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    8.0

  • Free Wifi

    8.7

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Showing 1 - 25

  • Reviewed: June 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Family Room with Double Bed and Two Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice staff, convenient location

    Stayed in May 2024

  • Reviewed: June 10, 2024

    7.0
    Disappointed family room was not as described and had a trundle bed
    • Leisure trip
    • Family with young children
    • Classic Family Room with Double Bed and Two Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room described a double bed and 2 single beds which turned out to be a sofa bed single with a trundle bed on floor. Disappointed in that

    breakfast was fun and lively! close to Orly and easily accessible.

    Stayed in June 2024

  • Reviewed: June 8, 2024

    9.0
    Convenient stay near the airport
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    About 15 minutes' walk to the airport terminal that we were leaving from. Very handy to be nearby for our morning flight. Comfortable room, helpful staff. If you are travelling with children, there is a nice little play area, with cubby house and small sit-on aeroplane on wheels There's a lift to the top of the walkway over to the hotel- you don't have to walk up the ramp if you don't want to.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    9.0
    Convenient and great stay
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Short staff i think AC in the room wasn’t working (blades fell) Not the hotel fault but elevator to cross the bridge wasn’t working

    5 minutes by foot to terminal 4. Comfortable. Restaurant food is good

    Stayed in May 2024

  • Reviewed: May 28, 2024

    8.0
    Comfortable pleasant hotel which is convenient for Orly airport
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was a long walk from Orly terminal 1 and the lifts to gain access to the walkway to the hotel were nit working neither was the moving pavement.

    Smart well kept hotel with attractive public spaces. Convenient location about 10 minutes walk from Orly airport

    Stayed in May 2024

  • Reviewed: May 27, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Elevator to the overhead bridge was out of service. The architect that designed the stairs to the overhead walk way should have to to spend a week trying to move luggage up the stairs!!!!

    Proximity to the airport

    Stayed in May 2024

  • Reviewed: May 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The night shift receptionist was not very friendly or helpful.

    multiple options for breakfast.

    Stayed in May 2024

  • Reviewed: May 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Walkway to terminal very difficult to climb Elevator was out of service

    Very good breakfast Comfortable room

    Stayed in May 2024

  • Reviewed: May 23, 2024

    8.0
    Good value and I enjoyed it immensely
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Modern clean and comfortable

    Stayed in May 2024

  • Reviewed: May 22, 2024

    7.0
    Decent option at Orly but maybe no better than ibis
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No water served in the rooms. Only one fountain at the reception. No dental kits in bathroom. Rooms were not stocked too well

    Very close to Orly

    Stayed in May 2024

  • Reviewed: May 14, 2024

    8.0
    Perfect overnight stop
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was great and the staff were very friendly and welcoming. I really liked the informal check in - no desk in the way. The restaurant was fabulous - again informal, but with excellent cuisine.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    9.0
    Over all very satisfied a short walk to terminal 4
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    As soon as we arrived we were asked for money the visitors tax we had only just stepped into the reception after a difficult taxi ride as the roads were choc a bloc and we arrived 1 hour later than planed.It would have been nice to ask after a refreshing drink.

    Very near to the Paris Orly airport

    Stayed in May 2024

  • Reviewed: May 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    However, since it is an airport hotel, I assume it’s critical that it has easy access to terminal, and it my case it turned to be the opposite:( when I arrived and used the instruction to get from terminal 4 by foot bridge, it turned out the elevator to the bridge was out of service. So I had to climb stairs with my 30kg suitcase😣 my departure was early morning next day and I checked with front desk the evening before how to get to terminal 1 - I was told that fast train between terminals will not be open at 5am so I can get the shuttle from the hotel, alternatively I can walk to the terminal and it will take abt 25 minutes. With rain next morning and lift out of service walking was not an option. Next day when I checked out I asked the lady at the reception about schedule of the shuttle she literally said she has no idea of the schedule, should be every 20 mins or so and if I want to be in the airport on time, she suggests I take a walk. When asked about location of the shuttle, she said it is behind the hotel without any clear instruction where exactly etc. So when I walked out I realised the road behind the hotel is no less than 300 meters, ok. But there is no clearly indicated bus stop! After 8 mins of waiting, the shuttle arrived but it just passed by without stopping! I almost had a heart attack, since I was under stress of being late to the airport. So ended up taking a taxi, it was nearly 15 eur - not a big deal but makes it doubtful why you should live so close to airport if you still use a taxi. My opinion is that staff in the airport hotels should be super explicit about logistics to the airport since it is the key point why people choose to stay there.

    The property itself is very decent: new facilities, comfortable beds, and it was quiet despite the proximity of the airport.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    7.0
    Convenient for an overnight at Orly
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Its an airport hotel. It does the job for an overnight stay. 5 mins walk into Orly T4

    Stayed in April 2024

  • Reviewed: May 8, 2024

    9.0
    Would certainly stay again if using Orly airport
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and tidy hotel with pleasant staff. The airport is a 2-3 minute walk to Orly terminal 4. Give yourself 15-20 minutes extra time to walk if you’re flying from terminal 1

    Stayed in May 2024

  • Reviewed: May 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was stuffy in the room cause you can't open the window when you want. You need to approach the reception desk, so they'd open the window.

    Hotel located close to the Orly airport. The room was clean. I liked very much that the soap, shampoo and the shower gel were from Rituals.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Classic Family Room with Double Bed and Two Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Service at bar and restaurant a bit slow

    Convenient and efficient

    Stayed in April 2024

  • Reviewed: April 30, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Classic Family Room with Double Bed and Two Single Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No extra lock on door

    Location and access to airport. Quiet. Good and many options for breakfast

    Stayed in April 2024

  • Reviewed: April 24, 2024

    7.0
    Convenient for airport
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Restaurant service was poor and breakfast buffet nothing special

    Room was comfortable and clean

    Stayed in March 2024

  • Reviewed: April 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A little misunderstanding when doing the checking but resolved quickly

    Room size and amenities and location within walking distance to the airport terminal. Restaurant open until late

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Good
    • Business trip
    • Group
    • Business Double Room
    • Stayed 1 night

    Le decor du lobby

    Walking distance to check-in, very convient.

    Stayed in March 2024

  • Reviewed: April 11, 2024

    8.0
    Normal hotel at reasanoable price
    • Business trip
    • Group
    • Classic Double Room
    • Stayed 3 nights

    Little strange front desk. There is not possibility have samething to eat after 11:00PM, if you are landing late.

    Near airport, Large rooms, good and variety breakfast.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Good stay
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Easy to access, close to the airport, quiet

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Perfect pet friendly hotel for Orly T4
    • With a pet
    • Business trip
    • Couple
    • Classic Family Room with Double Bed and Two Single Beds
    • Stayed 1 night

    Perfect for staying at the airport Terminal 4 - connects directly in a 3-minute walk way. SUPER accomodating to pets, such an easy stay.

    Stayed in April 2024

Showing 1 - 25

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