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  5. Reviews of Hôtel Château des Tourelles, Thalasso et piscine d'eau de mer chauffée

Reviews of Hôtel Château des Tourelles, Thalasso et piscine d'eau de mer chauffée

1 avenue Léon Dubas, Pointe du Bec, 44380 Pornichet, France

#15 of 78 hotels in Pornichet

Guests' Choice

Review Score

Based on 73 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    7.8

  • Free WiFi

    8.6

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Showing 1 - 25

  • Reviewed: December 18, 2023

    9.0
    Wonderful
    • Business trip
    • Group
    • Double Room with Garden View
    • Stayed 2 nights

    the room was not very clean (tapis) plus de rcoissant à 9 h pour le petit dejeuner

    the spa

    Stayed in December 2023

  • Reviewed: October 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Premium Room
    • Stayed 6 nights
    • Submitted from a mobile device

    An excellent hotel with all the facilities you would expect from a class hotel; welcoming and proficient staff, valet service, spacious well equipped good aspected rooms, excellent buffet breakfast to suit all tastes, excellent cuisine, seafood and wine, luncheon and bar available, (excellent hot chocolate with chantilly cream served french style), swimming pools, full spa facilities and programme, fabulous location - beautiful coastal location, 5 min walk to local marketplace, shopping and tourist bureau. Easy access to public rail and bus transport. Hotel arranged taxi service if desired. Starlit sky at night. Marvellous :)

    Stayed in October 2023

  • Reviewed: August 29, 2023

    8.0
    Great hotel with a few imperfections
    • Leisure trip
    • Family with young children
    • Prestige Atlantic Room
    • Stayed 8 nights

    coffee machines were out of order (2 out of 4 I think). Room service was painful to order, internet menu was once not updated, once wrongly updated. Service at the bar in the outside area was really super-slow. Pool is small and often crowded

    breakfast is awesome! broad choice and tasty food!

    Stayed in August 2023

  • Reviewed: July 25, 2023

    8.0
    Very relaxing stay in nice surroundings
    • Leisure trip
    • Family with young children
    • Two connecting family comfort rooms
    • Stayed 7 nights
    • Submitted from a mobile device

    Breakfast could have been better. Packet scrambled eggs and coffee from a machine! Drainage smells were a bit off putting at times

    Location, Leisure facilities, room was very comfortable Very friendly and helpful staff who greeted you when you came in through the front entrance

    Stayed in July 2023

  • Reviewed: July 20, 2023

    7.0
    Overall good. But few details we did not expect.
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not being warned we have been given a PMR room. The level of the massages , suédois and shiatsu was not good. The practitioners definitely did not master these kind of massages. So disappointing.

    Thalasso and sea front

    Stayed in July 2023

  • Reviewed: July 9, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night
    • Submitted from a mobile device

    No bar snacks through the day

    Relaxing luxury

    Stayed in July 2023

  • Reviewed: May 31, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 1 night
    • Submitted from a mobile device

    Service at the bar and restaurant very slow and not organised

    Great view, property and the quality of the food

    Stayed in May 2023

  • Reviewed: March 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Room
    • Stayed 2 nights

    Breakfast incredible, pool area wonderful

    Stayed in February 2023

  • Reviewed: January 8, 2023

    8.0
    nice place
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    room

    location

    Stayed in December 2022

  • Reviewed: November 7, 2022

    8.0
    Overall excellent
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 3 nights

    I had problems with the shower drainage, and had multiple floods. I also think they could warn you in advance that if you don't have a full-pension that making an evening reservation in the restaurant is impossible. Also, a suggestion would be to have a child care service for a few hours in the day in the "play room" so that parent's get a break.

    All the services were of exceptional quality. I particularly liked the lifeguard who was an older man who was constantly walking around monitoring everyone's safety. The others just sat in the room looking down.

    Stayed in November 2022

  • Reviewed: October 16, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    small room

    view

    Stayed in October 2022

  • Reviewed: September 4, 2022

    7.0
    not a great place for children despite advertising they are welcome
    • Leisure trip
    • Family with young children
    • Prestige Ocean Room
    • Stayed 3 nights
    • Submitted from a mobile device

    it says children are welcome poor menu for them they dare not splash or talk in the pool as they would just get glared at by people I. the day spa very uncomfortable we will not be back need to prioritise hotel guests if you want families to pay 1400 for 3 nights

    Stayed in August 2022

  • Reviewed: September 4, 2022

    8.0
    Enjoyable over night stay at beautifully positioned hotel
    • Leisure trip
    • Couple
    • Prestige Ocean Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dinner at the restaurant. The slightly corporate public spaces.

    The view from the room was stunning and the private terrace was fabulous. The room itself was clean and comfortable. We went in the spa which was also great. We didn’t have time to use the outdoor pool. Breakfast was splendid with an extensive and plentiful buffet. The hotel itself feels a bit corporate. Not very personal. Dinner in particular was very disappointing. We ate quite late, and it felt like the chef had gone home and it had been plated up by the waiting staff. We were only there for a day and would have enjoyed using the facilities with more leisure. The location is excellent and it would make a very attractive base to explore other culinary offerings.

    Stayed in August 2022

  • Reviewed: September 2, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Prestige Atlantic Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Personnel is really friendly, fast and very competent. There are a couple exceptions to that (attitude adjustment needed?), which my friends and family also noticed and discussed, but compared to the overall team high quality, it is negligible. Outside pool a bit small and crowded.

    Awesome breakfast, and food in general. Fresh, varied, excellent quality. Pools are very clean. Room cleaning is fast and very efficient and non intrusive. Staff is great and some are genuinely nice and will do their best to resolve your issues (in my case, with success. Thanks Mr Anton!)

    Stayed in August 2022

  • Reviewed: July 24, 2022

    8.0
    Strange
    • Couple
    • Prestige Atlantic Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clinic character ... the stay reminded an intergalactic recreation island ... everywhere you ran around with the in dark blue with purple belt kimono similar robe ... had something mutant in itself - who likes it OK - we had expected a good hotel operation - It was saved everywhere on staff! At breakfast no service / all self-service / as in a youth hostel / restaurant also with too little staff / prices in no relation to performance ... ALL IN ALL MAX. ONE HALF STARS OUR RATING (but only because of the location and the air conditioning) ⭐️/2

    Location and air conditioning

    Stayed in July 2022

  • Reviewed: July 19, 2022

    8.0
    really nice to stop here for three nights. great location but a little pricey in the value for money stakes
    • Leisure trip
    • Couple
    • Comfort Premium Room
    • Stayed 3 nights
    • Submitted from a mobile device

    massages in the spa were overpriced for what they were.

    great location and close to the sea. room was nice and large and as described. everything nice and clean

    Stayed in July 2022

  • Reviewed: July 17, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room with Garden View
    • Stayed 3 nights

    pool far to small for the amount of guests car parking poor my car was moved at least six times in three days location out of town

    very good breakfast comfortable room close to sea

    Stayed in July 2022

  • Reviewed: July 8, 2022

    9.0
    the best hotel and value for money in La Baule !!!!! absolutely amazing - I recommend 100% and will return soo ;)
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    no towels by they pool. restaurant was fully booked the all period we have been staying. same there is no 24/7 room service. And minibar was empty.

    the location by the beach, the amazing facilities we can use all at the same time: beach, swim on the heated outdoor pool and the jets and jacuzzi from the spa pool. There is even free massage chairs we can use anytime and the spa massage menu is brillant (so many different kind of messages available). Lovely staff. very relaxing stay. hotel is very clean and bright and quiet.

    Stayed in July 2022

  • Reviewed: June 8, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 7 nights
    • Submitted from a mobile device

    AC wasn't working so they supplied us with a portable unit

    Stayed in June 2022

  • Reviewed: May 31, 2022

    9.0
    week-end agréable au bord de la mer
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 4 nights
    • Submitted from a mobile device

    NC

    la situation la gentillesse du personnel

    Stayed in May 2022

  • Reviewed: April 29, 2022

    8.0
    2 night stay
    • Leisure trip
    • Couple
    • Prestige Ocean Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was expensive and pretty ordinary. No lighter breakfast available. Would have been great if there had been manicure, pedicure and hairdresser on site.

    Very clean, spacious room. Outdoor pool good but no rail on steps. Supplied kimono very useful. Car parking staff welcoming and helpful.

    Stayed in April 2022

  • Reviewed: April 5, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Premium Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the dinner was average but I had a burger that was very good but not on the menu

    concierge service was very good room service was also very good and swimming pool and steam and sauna

    Stayed in April 2022

  • Reviewed: April 4, 2022

    9.0
    excellent relaxing stay
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    nothing really.

    view, facilities, food, staff

    Stayed in April 2022

  • Reviewed: December 30, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Room
    • Stayed 2 nights
    • Submitted from a mobile device

    swimming pool

    Stayed in December 2021

Showing 1 - 25

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