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  5. Reviews of Serotel Lutèce

Reviews of Serotel Lutèce

2, Rue Berthollet, 5th arr., 75005 Paris, France

#429 of 1,617 hotels in Paris

Guests' Choice

Review Score

Based on 990 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    9.3

  • Value for money

    8.1

  • Free WiFi

    8.6

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Showing 1 - 25

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Super small bathroom.

    Very helpful staff ( a problem with the heating was resolved very promptly). Good breakfasts. Pleasant, quiet location near to amenities (restaurants, pattisseries, metro).

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Lovely comfortable stay.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    No bar area.

    Beautiful decor. Lovely outside seating area. Able to leave cases before we checked in and after we checked out.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Apartment for maximum 4 people
    • Stayed 3 nights

    Wonderful room, love that you could open the windows. Nice bathroom with a shower and a bathtub. Great location, qick walk to the metro and restaurants. Bonus was the bakery next to the hotel.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Perfect vacation in Paris 💜
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    It is a little bit noisy, we could hear sounds from the rooms of the same floor

    Employees, location, overall style of the hotel

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Great Accommodation in Paris
    • Leisure trip
    • Family with young children
    • 2 Connecting Rooms
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing, everything was wonderful!

    Great layout. Access to breakfast in the morning and flavored water and fruit throughout the day. Indoor sitting area as well as the outside court yard. We had the adjoining rooms and it was perfect for our stay. The rooms were comfortable and had everything we needed. The hotel staff were very friendly, welcoming and helpful with any questions about the hotel and Paris. They made our first trip to Paris one we will always cherish and remember.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    10
    Excellent hotel for exploring Paris
    • Leisure trip
    • Family with young children
    • 2 Connecting Rooms
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff were very friendly and knowledgeable. They spoke several different languages. The location was very convenient for exploring Paris by foot, bus and metro. The style of the hotel and rooms fitted with being in Paris. Breakfast was excellent (if you like French breakfast, which we do) with a good selection of savoury, pastries and drinks.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    Joao, the concierge is excellent.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    A comfy stay in Paris
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel is clean and rooms are comfortable. All members of staff are friendly and helpful. There are snacks available at the reception area.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was an ok size. Not big but normal for Paris. the room itself was nice and clean and also very comfortable. The location was extremely good as it was very close to the city centre. Everything within walking distance.

    Stayed in March 2024

  • Reviewed: April 9, 2024

    10
    Superb hotel and staff
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very comfortable and quiet room. Hotel is really well located to walk all the sites. The hotel staff were so friendly and helpful. I would definitely book again.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Lovely welcoming hotel in a quaint calm area.
    • Leisure trip
    • Family with young children
    • 2 Connecting Rooms
    • Stayed 3 nights
    • Submitted from a mobile device

    Very small bathroom but a minor complaint. Shower over the bath too, not walk in but very powerful.

    We loved the location. A little bit away from the busy areas and crowds but in good walking distance. A twenty minute walk to most spots you would like to visit including the Luxembourg gardens. Restaurants about 10 minutes away. A beautiful boulangerie right beside it with gorgeous rolls, cakes and coffee. The area feels safe at nightime and we walked home every evening. Jao at reception welcomed us and made us feel welcomed. We also had the two connecting double rooms as our teenage son was with us and that was perfect and hard to find in Paris in such a great area. We would definitely stay here again.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 4 nights

    Hello, I was missing vegetables and choise of hot breakfast dishes was poor just omelette and sausages.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Good comfortable location for a stay in Paris but expensive.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Quite expensive for the room size Breakfast was extra and also expensive The garden looked nice but it was too cold to use The indoor communal area is small

    Comfortable room if on the small side Good location for a short walk to restaurants and metro

    Stayed in March 2024

  • Reviewed: April 2, 2024

    9.0
    Cozy hotel for a long weekend in Paris off the beaten track.
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 3 nights

    There's actually nothing to complain about :-)

    The hotel is cozy and well kept in shape. The room was small but contained everything we needed. There is enough storage for clothes, bags, shoes. We had a street view room and the windows kept out most of the noise. The area was off the beaten track with a nice atmosphere, a lot of small retail shops and restaurants, and probably "more Paris" than any of the famous sights. The next Metro station is not far away and takes you directly to either Gare de l'Est or Gare du Nord, as well as a lot of sights. There's also a bus stop nearby with several lines that go to Gare Montparnasse or RER station Saint Michel-Notre Dame

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Loved Paris, loved the hotel and the quality we got for the price was great.
    • Leisure trip
    • Family with young children
    • 2 Connecting Rooms
    • Stayed 4 nights
    • Submitted from a mobile device

    The transfer we booked via the hotel was 121€ from the airport but when we got an Uber back at the end of our stay it was only 45€.

    Adjoining rooms.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    9.0
    One night stay for my daughters' birthday. Hotel was superb
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night

    As I have a slight disability, location required taxis everywhere. No Brasseries or restaurants within walking distance

    Everything was superb, no complaints

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Tea and coffee in the room were minimal with only enough for one per person for duration of our stay. Damp on wall.

    Had charm and character

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very safe with 24 hour reception.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    10
    Very nice hotel
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    I don't think there is anything we didn't like

    A wonderful hotel in a lovely location just 35 mins walk, or a few mins on metro, from the main tourist attractions. Really friendly and welcoming with comfortable rooms and excellent breakfast to start your day. The staff are more than happy to help make sure your stay is enjoyable, as well as offering local information. We had a fabulous time and will definitely visit again.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Easy check in. Comfortable beds. Friendly staff. Very clean.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    Beautiful Parisian hotel, great location and welcoming staff.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was perfect for our stay.

    The property was a beautiful Parisian hotel where we were welcomed from the start of our stay. Joao gave us advise on visiting places and was very helpful. Great Location to restaurants and bars within 2 mins walk and access to buses/trains. We brought a 2 day ticket at airport 44 euros each which allowed us to use all buses, RER and trains around the city. We had a lovely continental breakfast with fresh juices, fresh teas and coffee selection, yogurts, pastry’s and fresh fruits. There was a small selection of hot food also.

    Stayed in February 2024

  • Reviewed: March 11, 2024

    10
    Beautiful welcome to Paris, thank you!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very small bathroom, toilet very close to the bed

    Friendly staff Great location Smart and clean

    Stayed in March 2024

  • Reviewed: March 3, 2024

    9.0
    Worth the money and met our needs! Its great for couples and friends.
    • Leisure trip
    • Group
    • 2 Connecting Rooms
    • Stayed 3 nights

    The shower door was horrible. It got water everywhere!

    The staff was so lovely. We got the family room where it was two rooms in one and it was perfect for our group.

    Stayed in February 2024

  • Reviewed: March 3, 2024

    9.0
    Great choice
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Calm hotel, very friendly reception team, for Paris a spacious room Great location with shops and close public transport

    Stayed in March 2024

Showing 1 - 25

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