At first sight this place seemed shabby and dated on the outside and could have done with a lick of paint and an update. This did not ruin our holiday or enjoyment of the location. The only downside was trying to book any treatments at the Spa, firstly nothing written in English and very few of the Spa staff were able to explain anything adequately. By chance spoke to the new manager who was aware of the various 'non international' shortcomings and he has a full 'to do list' to rectify these and other issues. Like many hospitality venues staffing is a problem.

Great Location Fabulous staff in all areas. Breakfast was delicious and the choices were plentiful. Dinner was great too. Awesome walks and restaurants nearby, catering to all tastes and wallets. There is plenty to see and do on Il De Re. The Marche in Flotte, well worth a trip as is the close by Abbey.

Stayed in September 2023

Bathroom was very cramped

Loved it’s location within easy reach of the beach and a pretty village

Stayed in July 2023

WE détente garanti !

Stayed in July 2023

For the style and cost of the hotel the "welcome tray" in the room was a little lacking! It was disappointing to be offered only a buffet meal one evening which was mostly cold food and the only hot dishes were very poor. It was also disappointing that alcoholic drinks could not be purchased until 7 pm.

The breakfast was good. The room with a terrace was perfect for our dog and the dog was made welcome in most areas. We did not have any treatments but enjoyed the use of the pool.

Stayed in September 2022

The bedroom room was nice. A big and comfortable bed. Good blackout blinds so we slept very well.

Stayed in September 2022

The bathroom lay-out could be improved (a small side door at the shower to not soak the floor..., more clothes hanger allowing more space to dry things...) The indoor pool felt aged, small and with very few functioning jets. The hammam was OK'ish... sometimes cold as it was functioning with some lag between heating cycles

The staff was friendly and helpful during our stay. The room was of good size and the bed very large :) The outdoor swimming pool was a big plus (17 m long !) and the sauna as hot as I could wish for. Breakfast was good in term of quality and quantity. And the two meals we had there were also good if not exceptional, with good service as always. Finally, we appreciated the bicycle renting provided on site, with very reasonable price tag (lower than at some cycle shops around). Location is not in the major plus of this hotel but it is very close to the sea still (5 mins walk to the beach) and 10/15 mins walk from Ars en Ré restaurants.

Stayed in September 2022

Dinner not best

All very good and friendly staff

Stayed in September 2022

Nice pools, nice service, excellent for bike riding, good breakfast

Stayed in July 2022

the hotel is a bit old, a bit expensive

location and eléctric charge spot

Stayed in August 2022

We had the fixed menu on the first night which wasn’t good and 35 Euro per person, the Al a Carte looked better. Better value to be had in town.

Great position in the centre of the Island, close to beach and Ars en Re centre. Hotel facilities are great, outdoor pool is lovely. Breakfast is good value at 17 euros and lots of it. Gym has cardio and free weights. The staff are very friendly and accommodating. Rooms very clean and tidied each day. Bike hire on site and 10 euros a day. The bed was super king size and ultra comfortable!

Stayed in July 2022

spa is a little old

the location, large rooms

Stayed in June 2022

The ambient temperature was a little warm throughout the main hotel and the air conditioning was not able to cool the room so slept with the window open

All staff very friendly and smiling in all areas

Stayed in March 2022

Nothing

Relaxing, helpful and cheerful staff

Stayed in September 2023

Gentleman in bar and breakfast dining not welcoming or helpful Distance from local town not clear on advertising. Internet connection very poor. Do you switch it off over night? Awful Very expensive breakfast- more than I have paid anywhere else in France.

Reception staff warm helpful Terrace for breakfast

Stayed in September 2023

Nothing really

The pool. And we thought the restaurant was good.

Stayed in August 2022

The hotel was tired and not what the pictures reflected , The spa was in a completely different part of the hotel to the main outdoor pool The pool area was sparse and with no working toilets which meant you had to walk in a wet costume through the hotel restarts use one the pool was freezing it did not feel like it belonged to the hotel more that it was a municipal pool the hotel guests could use shared with another set of businesses rude staff , despite advertising a bar there was nowhere to get a drink unless the restaurant was open , so after arriving at 2pm were were unable to get even soft drinks or coffee till 5 hours later Although we we residents we were refused entrance onto the restaurant in the evening because we hadn’t booked and they were full but we weren’t told we had to book and only 20 people were seated for dinner ? we eventually got a table but the restaurant manager had a very heated discussion with the receptionist for this to happen . we sat as we waited for a table in the bar area the bar person acknowledged us and then disappeared for 20 mins when I went to look for her she was sat on a table with guests chatting . the set menu was basic,expensive and the service was rushed and we felt like we were nuisance rather than a guest. We returned to the room to find the aircon didn’t work At breakfast again the same restaurant manager was rude not just us but other guests too , they ran out of bacon and it took 30 mins to be replaced. when I queried the bill due to the issues we had , we were refunded 2 drinks and breakfast that was 18 euro was reduced to 12 so for 2 people the 400 euro price was reduced by 30 euros . it was my first visits to the island my friend a regular , I would definitely would never stay here again as the write up and pictures do not reflect what you will find when you arrives .

location, beds

Stayed in August 2022

The key situation was odd, you had to unlock 1 gate and 2 doors before you got into your room. they only provided one key. On arival we where ignored for at least 5 mins while the 2 staff / owners contiunied a conversation. They then seamed enoughed that they needed to deal with us.

Location was nice enough so was the room.

Stayed in July 2022

soul-less, dark. no WiFi for 4 days. (IOS devices don’t work. really? in 2022? exterior pool thermostat not working. no toilet near kiddie pool. had to run a 6yr old back to reception, through the bar, through restaurant to a bathroom. more than once. spa facilities are 2nd rate and not worth the trip.

very, very clean. bed was comfortable.

Stayed in July 2022

Everything was great

Location

Stayed in May 2022

Not anything

Everything

Stayed in February 2022

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in July 2023