poor shower pressure, but managed OK.

quiet room location, clean good facilities

Stayed in May 2024

The staff for breakfast lacked professionalism and seemed as though they didn't want to be there. It is a very old hotel that needs a bit of TLC so don't go there expecting a shiny brand new hotel. Our stay was still enjoyable, it just needed a face lift. We stayed 2 nights, got there late the first afternoon, we were on the Jacobite all day the next day and stayed that night, drove to Glencoe the next morning.

The location is perfect for access to Fort William train station to board the Jacobite steam train, the walk is less than 2 minutes. Very close to High Street where there are lots of great pubs and restaurants. The shower was good, beds were comfortable at large. Reception staff were tentative and friendly on arrival. The hotel is old but it has a lot of nostalgia, we loved the creaky floors and all round feel of Faulty Towers 😆

Stayed in April 2024

The décor is a little tired and the car park at the back needs some work.

Rooms clean and quiet, staff polite and helpful, bar not too expensive, breakfast vey good.

Stayed in April 2024

Building was in need of referb. Ceiling paper was in poor condition in my room9

Great part of town. Grand old building

Stayed in April 2024

everything is old

Stayed in April 2024

The breakfast was buffet but some of it was tasteless or had been in the heating trays a while

Comfortable and clean with helpful staff,excellent shower

Stayed in April 2024

the hotel is a bit old with much needed updates, pretty run down. We were not able to eat at the Bistro, they were booked.

I had the wrong day for my booking and if it wasn't for Celest we would have had no place to stay. We did not care what room we received just to have one was a blessing just like Celest. Great staff. Breakfast was good

Stayed in April 2024

It's a bit expensive for what you get

Very comfortable and clean. And friendly helpful staff...

Stayed in April 2024

Handy central location. Comfortable room with good facilities.

Stayed in April 2024

Location was ideal, within five minute walking distance of the town centre.

Stayed in April 2024

Somewhat worn and outdated

Convenient location, good value, good food

Stayed in April 2024

Room a bit hot

Great location good breakfast

Stayed in April 2024

Nothing

Location, breakfast

Stayed in April 2024

Eh nothing really

Warm welcome, friendly helpful team! Brill! Stored my bike in it's very 'suite' allowing me to charge it ready for the next days ride!

Stayed in April 2024

At breakfast, diners were having to constantly approach staff due to lack of cereal bowls/plates/clean juice glasses, etc, and they also had to request further supplies of some of the cooked items, as well as butter portions, marmalade, etc. Staff should be frequently checking all of above and shouldn't have to be prompted.

Adequate clean, cosy room, comfortable beds & pillows, clean toilet. Good availability of parking space. Good selection on offer for breakfast. Good location.

Stayed in April 2024

Rooms were far to hot, asked to turn heating down and they said they couldn’t, the area we stay I. Near rear of hotel was extremely hot compared to other areas and made it hard to sleep, £16 breakfast was poor too

Location

Stayed in April 2024

The bedroom was a bit tired and especially in the bathroom. The shower wasn’t the best, old fashioned mixer tap and you had to be careful it didn’t scald you so basically had to have cool shower.

The Alexandra hotel is nice and central. Staff were friendly and the evening meal was good. The room was large though it would benefit with upgrading now.

Stayed in April 2024

nothing

very clean .Good breakfast in morning before hike up Nevis

Stayed in March 2024

The shower was strange. The temperature was very hard to control and it was not possible to turn the water from the taps to the shower.

Stayed in April 2024

Not overly friendly staff, rooms comfortable but not amazing.

Rooms comfortable enough but certainly not exceptional. Staff not overly friendly particularly the bar staff. Breakfast was very decent and didn’t eatin the evening so no comment.

Stayed in April 2024

Used to be elegant, but entropy was evident. Mostly used by travel tours full of retirees. Very few people younger than 60.

Clean and convenient.

Stayed in April 2024

Location is handy for train station and town centre. Room was clean and comfortable.

Stayed in February 2024

the room not quiet i can here loud sound form above foot steps and luggage drag sound was very loud if you are very sensitive to the soung i suggest to take the ear plug with the furniture almost broken ,they are all very old but suit with the hotel vibe :P the room not very clean ,a lot of dust but acceptable

nice breakfast location is ok

Stayed in April 2024

I was disappointed that breakfast was not included in the price of £142.50, as it was quoted as Breakfast costs £14.50 per person per night. Yet someone walking into the hotel reception as a new customer on Monday, I witnessed was offered a single room at £90 without breakfast and £100 with breakfast.

Stayed in April 2024