9-13 Clapham Road, Lambeth, London, SW9 0JD, United Kingdom
#553 of 1,004 hotels in London
Guests' ChoiceBased on 653 hotel reviews
7.7Cleanliness
8.1
Comfort
8.1
Location
8.6
Facilities
7.6
Staff
8.8
Value for money
8.1
Free WiFi
7.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 27, 2024
Jorge
Philippinesinconsistent wifi connection.
location
Stayed in April 2024
Reviewed: April 26, 2024
Edy
FranceThe stairs since the elevator was not working
The bathroom was cool and well placed
Stayed in April 2024
Reviewed: April 26, 2024
Rachel
United KingdomLift out of order
Great location Oval station near by. Clean and comfortable. Good facilities and WiFi. Lovely toiletories in bathroom. 24 hour reception staff.
Stayed in April 2024
Reviewed: April 19, 2024
Mandy
United KingdomFantastic location, great price and wonderfully helpful staff
Stayed in April 2024
Reviewed: April 19, 2024
Zaid
United KingdomNo sockets near bed - only across the room next to tea station. Room doors only close properly if they're slammed, otherwise they remain unlocked and anyone can open from outside. It's also difficult to realise as the door closes but if gently pushed from the outside it'll still open without card so the door has to be slammed by letting it swing itself. Bathroom door was also not fitted properly onto hinges and wouldn't shut unless physically pushed into the hinges (can be a pain if sharing a room)
Very clean room, bathroom was good size and shower was amazing.
Stayed in April 2024
Reviewed: April 15, 2024
Ger
IrelandBuilding and rooms were quite dated and could do with some refurbishing and repair.
Location was good. Staff were helpful.
Stayed in April 2024
Reviewed: April 15, 2024
Angela
United KingdomRoom was fine
Only stayed one night so the room was fine
Stayed in February 2024
Reviewed: April 14, 2024
Haider
United KingdomGood location
Good looking
Stayed in March 2024
Reviewed: April 14, 2024
Tracy
United Kingdomit was very warm
cleanliness
Stayed in April 2024
Reviewed: April 13, 2024
Daniel
MoroccoThe shower needs to be fixed. The handheld shower did not stay in place and using the top one flooded the whole bathroom.
Location, and the place was clean and comfortable.
Stayed in April 2024
Reviewed: April 12, 2024
Evgenii
CyprusThe view from my room it was just to opposite building. However for me it wasn’t a big problem since I didn’t spend much time in the room.
The room was comfortable enough. Cleaning was everyday. Also, I liked the location, a tube, bus station, a park, cafe these all are near the hotel.
Stayed in April 2024
Reviewed: April 12, 2024
Alex51
United KingdomBasic room did what it said on the tin clean tidy and comfortable and well priced
Stayed in April 2024
Reviewed: April 9, 2024
Tracy
United KingdomThe towels were replaced every day. I thought it was an unspoken rule that only towels left on the floor would be replaced
Location was good, public transport within a few minutes walk, and it’s a nice quiet area which was lovely after the crowds and noise of the tourist areas.
Stayed in April 2024
Reviewed: April 7, 2024
Samantha
United KingdomWalls are pretty thin so can be noisy depending on neighbours. Full price quite high but I yii can get on discount the single room is good for a night.
Have stayed before so good location and easy to find. Friendly staff and quick check in process. Rooms are compact but fine for an overnight stay. Good water pressure. Vending machine for snacks and tea and coffee in the room.
Stayed in January 2024
Reviewed: April 5, 2024
Carolyn
United KingdomVery clean and plenty tea, coffee and sugar. Bathroom was lovely with a fabulous shower.
Stayed in April 2024
Reviewed: April 1, 2024
Melanie
United KingdomPerfect for our requirements. Very clean. Good location. We arrived late at night. We had to swap our room as we could not shut the window but everything was sorted quickly and easily.
Stayed in March 2024
Reviewed: April 1, 2024
Jarryd
MontenegroI was happy with everything, overall. The only small issue is that the window in the room had a bit of difficulty closing.
Location of the hotel is right next to Oval station (Northern line), which is pretty accessible across London as a whole, and is in a good, safe neighbourhood. The staff were super accommodating and friendly. I'll definitely stay there again.
Stayed in March 2024
Reviewed: March 24, 2024
Annamaria
HungaryIt was very close to the public transport, easy to get to the center.
Stayed in March 2024
Reviewed: March 23, 2024
Egle
LithuaniaWe did not have breakfast and it wasn’t qiet. So much noise from other room.
Good location
Stayed in March 2024
Reviewed: March 21, 2024
Rachel
United KingdomNo plug socket near bed.
Good location close to bus and train links. Friendly staff. Clean and comfortable. Good facilities and toliletories. Good WiFi..Room on ground floor, lift available for rooms above. 24 hour reception.
Stayed in March 2024
Reviewed: March 15, 2024
Rebecca
Brazilthere's no heater in the room and one of the windows was impossible to shut :/
i loved how organised everything was and the amount of stuff available! the man at the reception was very kind and polite, thank you!
Stayed in March 2024
Reviewed: March 4, 2024
Brian
United KingdomShower fitting coming away from the wall but still functional.
Pleasant staff. Good value. Very clean. Nice bathroom.
Stayed in March 2024
Reviewed: March 2, 2024
Imogen
FranceBed a bit slopey
Superbly clean , staff very friendly and accommodating
Stayed in March 2024
Reviewed: February 29, 2024
Jackie
United KingdomNoisy road outside and not double glazed,curtains werent adecqute and the hadnle on the window broken so couldnt open windows
No lift working BUT the staff were very helpful
Stayed in February 2024
Barberaz, France
Tysons Corner, USA
Grand Junction, USA
San Felice del Benaco, Italy
Washington, D.C., USA
Paasloo, Netherlands
Florence, Italy
Petaling Jaya, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content