Downstairs smells of damp.

Great location and large room.

Stayed in March 2024

Decor has seen better days, with DIY type repairs (wet wall stuck over tiles that were still visable, mismatched paint colours)

Huge Spa bath was big draw! Large room. Clean comfortable

Stayed in March 2024

There was a box in the bathroom that made the loudest noise everytime you flushed the toilet, and it went off repeatedly when in the shower. You could hear it in the bedroom.

Nice big room, comfy bed and tasty breakfast.

Stayed in April 2024

No parking facilities on site unless you paid during daylight hours. Even then you were lucky to find a space outside the hotel. I had to double park overnight to load/offload cases. Free parking was available across the busy main road but not ideal. Especially when raining.

Room was large enough to perhaps have a comfortable couch for two instead of 'ottoman'. Breakfast choice of simple cereal and/or toast or a cooked breakfast from a good selection was very nice. The two Polish girls we met for reception and 'waiting' were very friendly and accommodating. Location for city centre was excellent. Easy bus ride or walk.

Stayed in April 2024

very clean and spacious

Stayed in March 2024

the hotel was quite a distance from the city centre but there is good transport links with the subway did a lot of walking to get around no good for disabled people rooms up and down stairs

Staff friendly and the hotel was quiet and the beds was comfortable good choice at breakfast

Stayed in March 2024

It was overpriced for what was, in essence, a Bed & Breakfast establishment in a goodish location. The small attic room, which I was allocated had some minor damp problems in the external wall back of the closed-in wardrobe, however there was also an open clothes hanging area in the room.

Clean and well-run hotel in a very nice location. Included breakfast was good.

Stayed in March 2024

The bed could have done with a mattress topper - it was pretty firm. Also booking.com said there was a coffee machine but there wasn't. There was a kettle but limited options for tea and coffee so I was glad I had brought my own. Also it would have been better to have had a mug instead of a small cup and saucer.

The staff were without exception friendly and helpful, and responded to every enquiry promptly. The room and bathroom were spotlessly clean. The hotel was quiet and a 5 minute walk from the Botanic Gardens.

Stayed in March 2024

Clean comfortable bed excellent breakfast

Stayed in February 2024

Very minor, cob webs were missed when cleaning

The staff were very welcoming. respectful, compassionate and caring

Stayed in March 2024

Unfortunately the room I was allocated had some issues. Most of the issues were due to the age of the building (built in the 1800s). The team were proactive in problem solving and did their best to make my stay comfortable. Be mindful that there is no lift, so if climbing stairs is an issue for you, let the team know during your booking process.

The location was ideal and accessible to both the University and Local shops and restaurants. The staff were extremely helpful and kind - Aga is a great host!

Stayed in March 2024

Would not have like to been on the upper floors quite a climb.

Only one night. Room very clean and comfortable. Did not have breakfast. Lad on reception very good.

Stayed in March 2024

It was a little too warm even when we tried to lower the temperature. Bathroom is a little old and stained here and there.

Location and staff were great. Cozy space and ideal for the event we were going to.

Stayed in March 2024

The staff were excellent, nothing was too much trouble, we was very impressed

Stayed in March 2024

A great location - perfect for exploring the West End.

Stayed in March 2024

Nothing

The friendly welcome

Stayed in March 2024

Quite outdated and heating wasn’t working and only had one tiny heater for a very large space.

Really good location and lovely staff.

Stayed in February 2024

loved the warm welcome from staff. my single room had a comfy bed and great shower. Great price for a single room, as a single older lady I felt welcome and safe. 😊

Stayed in February 2024

Dining room cold

staff very friendly and helpfull Breakfast very good.Good standard of cleanliness

Stayed in February 2024

Our shower had a leak - which set off the fire alarm elsewhere in the hotel, as unknown to us the water was dripping through the ceiling into reception. Staff were very apologetic and gave us a free breakfast. But there's nothing more startling than having staff knocking on your door because the Fire Brigade had shown up outside to find out what's happening.

The hotel was located within walking distance of Oran Mor, where we had tickets for a music gig. The staff were friendly and the room clean and comfortable.

Stayed in February 2024

You can hear a bit of noise from people walking upstairs and people in other rooms

Single room was lovely

Stayed in February 2024

Maybe a little dated and room quite bare but was fine for our needs.

We were going to a show at Oran Mhor so location was perfect. The room was fine, maybe a little dated and sparse but was comfortable enough. The breakfast was perfect and well made.

Stayed in February 2024

TV in room was a bit small, given the size of the room, but we weren’t there to watch TV!

Family room was a very good size. Double and two singles plus sofas, table and chairs and side desk. Room faced the main road, so traffic noise audible. However, we fully expected that given the location. Breakfast was excellent. Freshly cooked. Staff very friendly and helpfully. Hotel itself located not too far from some of the major Glasgow attractions. If driving, be prepared to pay for road parking 8am to 6pm (Ringo app). There is also a 3 hour stay limit during the day.

Stayed in February 2024

The bed was too small for two adults

the location and the cleanliness

Stayed in February 2024