Victoria Square, Clifton, Bristol, BS8 4EW, United Kingdom
#27 of 52 hotels in Bristol
Guests' ChoiceBased on 4039 hotel reviews
7.9Cleanliness
8.6
Comfort
8.6
Location
9.3
Facilities
7.8
Staff
8.9
Value for money
8.0
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 26, 2024
Oleksandr
United KingdomThis time I booked the cheapest available room and turned out it is really requires renovation 🙂
As usually irreproachablly clean linen and towels and friendly staff ♥️ P.S. Also I enjoyed a "chamber of secrets" with an old iron 😄
Stayed in April 2024
Reviewed: April 26, 2024
Gaynor
United KingdomSuper clean, comfy beds, excellent location, good breakfast choice and helpful staff.
Stayed in April 2024
Reviewed: April 26, 2024
Robert
United KingdomExcellent location more bars and restaurants within 250 yards than you could need. Staff friendly and helpful. Room and bathroom and towels all larger than average
Stayed in April 2024
Reviewed: April 25, 2024
Amit
United KingdomBed was springy and uncomfortable for me. Might be ok for others.
Great location. Clean. Quiet at night.
Stayed in April 2024
Reviewed: April 25, 2024
Jen
United KingdomAll good
Location, parking, breakfast
Stayed in April 2024
Reviewed: April 25, 2024
Fiona
United KingdomThe car park- tight entrance ; poor view
Stayed in April 2024
Reviewed: April 24, 2024
Catherine
United KingdomParking Clean & quiet Great location
Stayed in April 2024
Reviewed: April 24, 2024
Simon
United KingdomThe existing draw-up curtains may look good but they are not fit for purpose. On both days when I was in residence the same curtain remained in the down position when I came to raise it in the morning. Why not install good-quality, thick sideways-drawing curtains instead? The decor was not of a high standard. Some cracks had been painted over. For example, in the case of the radiator, patches of flaking paint were held in place by one additional layer of paint.
The room was clean and the ensuite shower and toilet were finished to a good standard
Stayed in April 2024
Reviewed: April 24, 2024
Ann
United KingdomThe staff were very friendly and helpful and the breakfasts were very good
Stayed in April 2024
Reviewed: April 22, 2024
Pass
United KingdomAll ok
Ideal position for Bristol and the village
Stayed in April 2024
Reviewed: April 22, 2024
Frances
United KingdomThe room was a bit noisy at night - traffic
Stayed in April 2024
Reviewed: April 22, 2024
Sarah
United KingdomWe were on the entrance floor and the light from the hallway lit up around the door all through the night, I managed to block it a little with a blanket but I'm a light sleeper and found it distracting. Also despite notices asking people to be quiet, a few guests returned late and woke us. This happened on both nights. I did think the price we paid was somewhat expensive, especially considering I received emails since booking with substantially lower rates.
The location is really lovely and the surrounding views very pretty. Lots of local bars and places to eat. The room was exceptionally clean and comfortable with plenty of space.
Stayed in April 2024
Reviewed: April 21, 2024
Alison
United KingdomWould have liked a lift!
Location fabulous, reasonably priced parking, large double was great sized room
Stayed in April 2024
Reviewed: April 21, 2024
Sue
United KingdomHaving to choose what I wanted and a time for breakfast. Room was very small and a little run down down the price I paid . No mirror and lacking in plug sockets
Great location, good breakfast and comfy beds
Stayed in April 2024
Reviewed: April 20, 2024
Tracy
United KingdomLovely lady at reception
Stayed in March 2024
Reviewed: April 20, 2024
Susan
United KingdomThe window curtains were inadequate to keep bright light out from building opposite.also had to keep them closed as overlooked ...nets would be useful
Single room was expectedly small but better than.most single rooms,good sized unsuite bathroom bed comfy,lighting good,very quiet.Good secure hotel and room entry system,room.perfect temperature .
Stayed in April 2024
Reviewed: April 19, 2024
Emma
United KingdomThere aren't many facilities, only a small bar which we did use. There are plenty of bars/restaurants nearby though.
We have stayed here a few times. The main advantage is the convenient car parking at the back of the hotel (£9 charge). The rooms are clean and comfortable and the hotel is well priced compared to others near Clifton.
Stayed in March 2024
Reviewed: April 18, 2024
Tatiana
United KingdomRooms need a bit of renovation as look a bit shabby
Location and comfort
Stayed in March 2024
Reviewed: April 18, 2024
Lisa
United KingdomWe booked a standard double room, which as others had remarked was not so big and bathroom was rather petite but all worked fine. The room was very comfortable, and high ceilings and nice view made it feel more spacious.
Location was excellent, right in the heart of Clifton but very quiet and green. Staff were very friendly, efficient and helpful. Comfortable bed. Thank you.
Stayed in April 2024
Reviewed: April 16, 2024
Gordon
United KingdomWe are both over 80 and so stairs are not our friends. However a phone call when booking allowed us to be put in the room accessible by the least stairs. Obviously the age of the building precluded the installation of lifts.
Good breakfast and staff helpful in choosing health related dietary options. Immaculate cleanliness. Immediate access to bus stops enabled us to get to all but one of our planned city visirs. Taxi covered the other.
Stayed in April 2024
Reviewed: April 16, 2024
Sharon
AustraliaThe coffee in the room and at breakfast really needs updating and upgrading
Great location with excellent parking
Stayed in April 2024
Reviewed: April 16, 2024
Leah
NetherlandsNothing really, maybe a bit more info from the staff at the desk about public transport but Google maps gave me the necessary info in the end.
I loved the bed, very comfy.
Stayed in April 2024
Reviewed: April 14, 2024
Sruthi
United KingdomDated property for the price charged.
Quiet, easy check in and comfortable rooms. Good breakfast.
Stayed in February 2024
Reviewed: April 14, 2024
Robin
CanadaAttic room meant barely a view from window unless standing on bed. I had asked to not be on the ground floor as a woman traveling alone (which hotel would not have known) but was a bit surprised to then be placed right at the top! So beware what you request...I will be. A mini fridge would be welcome. **hairdryer cord not long enough to see in mirror. Increase length or move mirror slightly would be big improvement
Quirky room layout, china cups, good Yorkshire tea provided. Warm and comfy bed. Spacious. I would stay again. Didn't have breakfast so can't speak to that.
Stayed in April 2024
Oberammergau, Germany
Le Plan-de-la-Tour, France
Can Pastilla, Spain
Mooloolaba, Australia
Shumen, Bulgaria
Phuket, Thailand
Liberty, USA
Hangzhou, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content