Panners Roundabout, Notley Cross, Braintree, CM77 7AB, United Kingdom
#4 of 10 hotels in Braintree
Guests' ChoiceBased on 2773 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
9.3
Value for money
8.6
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Stephen
United KingdomWas brilliant great staff
Really enjoyed the stay
Stayed in April 2024
Reviewed: April 23, 2024
Heather
United Kingdombreakfast area rather crowded one neighbour had very loud music on
very friendly, welcoming staff good breakfast
Stayed in April 2024
Reviewed: April 22, 2024
Steven
NetherlandsRoom 350 issues: - Bathroom needs some improvements (see embedded photo) - Climate Control Error (see embedded photo)
Good location
Stayed in April 2024
Reviewed: April 22, 2024
Bussell
United KingdomThere was a small gap under the door. We had to use the bed runner to block the gap to help dampen the noise from other rooms
The hotel was lovely and clean, the staff were amazing.
Stayed in March 2024
Reviewed: April 22, 2024
Helen
United KingdomA bit shabby in places
Convenient
Stayed in April 2024
Reviewed: April 20, 2024
Jacquie
United KingdomNothing I didn't like
The staff so friendly and welcoming
Stayed in April 2024
Reviewed: April 20, 2024
Richard
United KingdomClean and nice staff
Stayed in March 2024
Reviewed: April 17, 2024
Bilal
United KingdomFor Stansted Airport requires 15 to 20 min drive
Very good check in and breakfast. Room was excellent
Stayed in March 2024
Reviewed: April 17, 2024
Adusumilli
United KingdomBedsheets are not that clean and bed is bit hard.
Room is spacious and breakfast is good.
Stayed in April 2024
Reviewed: April 17, 2024
Linda
United KingdomBreakfast dishes not always refreshed
Easily found
Stayed in April 2024
Reviewed: April 15, 2024
Julietta
United KingdomOur view was onto a car park
Decent help yourself to breakfast, nice staff
Stayed in April 2024
Reviewed: April 15, 2024
Janet
United KingdomHot food could have hotter and toasters take ages to toast bread.
Clean and well presented buffet and seating area
Stayed in April 2024
Reviewed: April 15, 2024
Ian
United KingdomNothing all very good slight picky no mushrooms at breakfast but to be honest that would be nick picking.
Very comfy bed friendly helpfull staff and good food.
Stayed in April 2024
Reviewed: April 15, 2024
Mel
United KingdomAs a personal preference and nothing the staff did wrong as such; but I wish I'd had a room away from the staircase. I heard all the other guests returning from their nights out during the early hours. I will be sure to request a room away from the staircase another time.
Staff were friendly and helpful. It was clean, the facilities for an 'express' were good. Gluten free options available.
Stayed in April 2024
Reviewed: April 13, 2024
Claire
United KingdomN/A
Location great. Staff friendly and welcoming. Room was clean and spacious, hairdryer, iron and ironing board, air conditioning, shower with shower gel & shampoo. Breakfast was good with plenty of choice, the coffee from the machine was lovely and offered a variety of choices. There is also a Toby Carvery on the complex which we visited and a petrol station with a M&S If we were to be in the area again, would stay here again. Shopping complex 7 mins drive away, with designer outlet and selection of restaurants.
Stayed in April 2024
Reviewed: April 13, 2024
Hannah
United KingdomOnly USB sockets by bed, and no actual plugs (they are on the far side of the room). Luckily I can a USB-USC wire in the car because otherwise I wouldn't have been able to charge phone by bed (my phone charger is USC-USC). This, however, was the only issue
Was down in Braintree for work. It was perfectly located and only a short distance into town. Even though next to a busy road, no noise could be heard. Comfy beds and delicious all you can eat buffet breakfast.
Stayed in April 2024
Reviewed: April 12, 2024
Jane
United KingdomJust the firm beds!
We go horse racing to Chelmsford quite often so the Braintree holiday inn is very convenient. I find the bed too firm for me. Otherwise it is perfect for our stays.
Stayed in March 2024
Reviewed: April 9, 2024
Ronald
United KingdomThe air conditioning in the dining room
Our breakfast was fine ample for what we wanted. The room was spacious and as we had a wet room because of my husband’s bad hip so we were very happy. We both slept very well so the bed must have been comfortable.
Stayed in April 2024
Reviewed: April 8, 2024
Debra
United KingdomTired property over due a referb
Great staff great welcome free parking and WiFi
Stayed in April 2024
Reviewed: April 8, 2024
Brinmark
FranceVery friendly and helpful staff. Good breakfast. We were especially pleased with our room because it was really quiet despite the hotel being surrounded by busy roads.
Stayed in March 2024
Reviewed: April 7, 2024
Susan
United KingdomNothing
Very pleasant stay. Comfortable room. Showers excellent Staff extremely pleasant. Convenient location.
Stayed in April 2024
Reviewed: April 5, 2024
Karl
United KingdomNothing
Clean and well equipped
Stayed in March 2024
Reviewed: April 4, 2024
Louisa
United KingdomToo big , room was miles away from anything
Location
Stayed in March 2024
Reviewed: April 4, 2024
Michael
United KingdomThe mattress, it was let’s just say over used as both side ends the springs had been worn out so it felt like you were falling off the bed. If you got to close to the ends you felt that you would fall out of bed which made for an interrupted sleep. Our concerns were made to reception in the morning and they made a note of it so hopefully will get replaced.
Easy access to the surrounding areas. Five minute drive to the centre of town, so no issues on the parking.
Stayed in April 2024
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