We travelled with 2 well behaved dogs. In the evening we were refused entry to the dining room which we understood. We were offered a space for dinner in the Cathedral room, a lounge area. The staff were very attentive, we were the only people in the room, but the only tables to eat food from were low coffee tables unsuitable for dining. In addition we requested some coffee pods for our room that were not delivered.

Stayed in July 2023

The breakfast was very good . Both continental and we could order whatever we wanted within reason for typical English .

Stayed in June 2023

The Bistro, just didn't have it quite right. Dirty tables and floors, the staff need much more training.

Stayed in May 2023

Pool sauna and steam room this is 3 star cracked tiles really dated , cold water , poor ventilation , windows not up standard very disappointing ,needs to be up to standard of rest of building this is below standard.

Amazing grounds , Amazing building , best staff especially when we done Archery fantastic I believe was Andy very very good.

Stayed in June 2023

Can’t think of any negatives

Beautiful well maintained property, gardens and golf course

Stayed in June 2023

There were a few unexpected additional service charges per room. The room had a little water damage down one wall in the bathroom and it’s quite remote from anything else meaning the drive in was down very narrow lanes but otherwise nothing else was a negative and the positives by far outweigh the negatives.

Superb property - well appointed and quite luxurious. The grounds are amazing, the rooms large and the beds very comfortable. The falcon display was worthwhile and the entire experience was extremely enjoyable.

Stayed in June 2023

It was amazing, the staff couldn't do enough for you & always with a Smile. Beautiful grounds & facilities. A stunning Hotel!

Stayed in May 2023

Costly food

Flowers and gardens

Stayed in May 2023

Dust behind the radiator in the bathroom and uncomfortable bed

Staff were wonderful, location and grounds excellent

Stayed in May 2023

Service at breakfast and bar

The hotel in general

Stayed in June 2023

extraordinary ! staff incredibly helpful and friendly !

Stayed in June 2023

We had been promised the lodge that was considered 'the best' in Bovey Castle. However, upon arrival we realised we had moved to an alternative without any notice or explanation. By the time the original lodge was ready, my family especially elderly parents were settled and did not want to move.

Grounds, facilities and staff were exceptional. Very attentive especially when we needed a first aider. Smith's Brasserie served a delicious Sunday roast!

Stayed in June 2023

The main restaurant was closed and the Brasserie was standing in. Some food was excellent (Fillet Steak; Hogs Pudding Egg) and some was mediocre (Minescule Fish Pie was mainly potato; Ravioli didn't appear to be fresh). The Bar only served spirits in 50ml and wine in 175ml measures. Minor points, but you did ask!

Fantastic location and facilities. The room was absolutely sperb with views over the grounds and the moor. The optional activities (Archery and Falconry) were also superb as were Rob and Martin who supervised them.

Stayed in May 2023

location

Stayed in May 2023

Stunning grounds, beautiful rooms. Friendly staff.

Stayed in May 2023

The fact that we just couldn't get your television to work properly and we gave up on it in the end as it became irrelevant to our stay. We would have preferred a paper welcome instruction book especially for the elderly in our group. We could not access it on the television due to the problems with it. We also would have appreciated more information about disability access as my father is disabled and can't work very far. You did supply a parking space outside our Lodge and supplied a golf trolley for the wedding which was most appreciated but had we known just how far the main residence was from the Lodge, and how hilly it was, we would have put my father in the main hotel. He felt very isolated from the hotel either side of the wedding

We attended a wedding with family who had multiple different needs so self catering was ideal. We would have partaken of your breakfast but felt that it was rather on the steep side for so many of us. Maybe you could offer a cheaper self-catering option for your guests in the Lodges. The Lodges were superb and beautifully decorated and furnished and had all the equipment that we needed. Your staff were amazing and supplied all the extra equipment that was needed

Stayed in May 2023

nothing

great views fabulous grounds

Stayed in May 2023

the food/restaurant felt below the standard expected for a 5 star hotel. the breakfast in particular stands out as inaccessible for those with dietary requirements - I asked if the vegetarian sausages were vegan and was told the chef didn’t know and couldn’t be bothered to check. I ended up eating just porridge which didn’t feel particularly luxe for a 5 star hotel!

location and views bar was fantastic and bar staff were very helpful and attentive we also stayed for a birthday and were gifted chocolates which was lovely!

Stayed in May 2023

My room was very basic and small. I'm used to luxury when I stay at hotels abroad. Was it because I was single that this room was booked .

Pleasant staff, beautiful surroundings. Food good quality.

Stayed in May 2023

-the wine collection is not 5***** like. -the bar tables outside were not cleaned regularly. there was often the rests from the people before on the table -at one door there were a lot of cigarette stubs on the ground (probably from the stuff)

It is a fantastic place with super charming and comfortable rooms

Stayed in May 2023

I loved everything!!

Everything was beautiful!! I enjoyed my stay to the point Iwant to come back! I will come back! Thank you so much for your fantastic work .

Stayed in May 2023

only one restaurant

location - golf - surroundings / countryside - excellent staff - spa - room comfort

Stayed in May 2023

We liked everything -- perfect spot for what we were looking for.

By the time we reached Bovey Castle we had been traveling for a few weeks and this was just the oasis we needed! The facilities are exquisite with many rooms (libraries, lounges, bar) to relax in, most with a roaring fire to combat grey, rainy April weather. Our rooms was very large and comfortable with beautiful views of the gardens. We didn't leave the property for two days except to borrow some wellies and take a walk in the rain. There was only one dining room open, but the food for dinner and breakfast was delicious and we also indulged in a lovely afternoon high tea and cocktails. A last minute spa appointment for a massage was heaven. Exactly what you want and expect of a 'castle' in a national park. Driving out to our next destination we were blown away by hundreds of lambs, ponies, and the gorgeous scenery of the Dartmoor park.

Stayed in April 2023

Slightly high prices for activities like clay pigeon shooting

Beautiful location and wonderful scenery ,also so majestic inside

Stayed in May 2023

a beautiful hotel with happy and helpful staff. beautiful grounds and nearby walks and a lovely pool and steam room. didn’t use the spa but it looked great. the food was lovely.

Stayed in April 2023