Brean Down, Burnham on Sea, TA8 2RJ, United Kingdom
Based on 913 hotel reviews
3.7Cleanliness
4.2
Comfort
4.3
Location
7.2
Facilities
4.6
Staff
6.0
Value for money
5.0
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End of dialog contentReviewed: September 4, 2021
Ray
United KingdomIt is very run down and old and could really do with vamping up to bring it up to date and moden.
Its perfect for families and has a lovely beach If it had a refurbishment to bring it into the moden times it would be a amazing place
Stayed in September 2021
Reviewed: August 30, 2021
Adrian
United KingdomWhere o where did the cheapest beds from the 1960s come from ...
Going home ..
Stayed in August 2021
Reviewed: August 22, 2021
Marie
United KingdomStayed 1 week,only allowed swimming once,and had to book 1 week in advance ,we don't know this until we arrived. Some venues were close and had to pay £2 for 20 minutes for bouncy castle for my children.Beds are uncomfortable and neighbours are loud and smoking utside until 1 am
We didn't buy any food inside the Pontins,there's a lot places to eat near Pontins but choices aren't great , location is great ,children enjoyed arcades and Theme Park is bonus
Stayed in August 2021
Reviewed: August 14, 2021
Paul
United KingdomLack of electricity sockets in the kitchen Beds were very very uncomfortable
Very basic but suited our needs
Stayed in August 2021
Reviewed: August 11, 2021
Glayne
United KingdomMore kitchen utensils needed
Location was good .many activity not open which we wasn’t told before our arrival
Stayed in August 2021
Reviewed: August 8, 2021
June
United KingdomThe bar and restaurant were in dire need of repair. The food on offer looked less than edible so we ate in a bar across the road. The chalet was clean but very rough around the edges... basic but clean. The whole site looked run down and in need of remodelling and modernising.
Er....the staff were mostly friendly and helpful. The security guard was very helpful. The bar staff were coping very well even though the roof was leaking thru the lights. The linen was prepacked, so always clean and fresh. Hot water excellent.
Stayed in August 2021
Reviewed: August 8, 2021
Kim
United KingdomThe bed in our room was not suitable for any living person and should have been thrown away years ago. The mattress was stained and we could not sleep on it. The sofa bed was slightly better.
Useful having a kitchenette. Bathroom was clean.
Stayed in August 2021
Reviewed: August 3, 2021
Shortt
United KingdomThe cleanliness and the disorganisation
The beach is 2 minutes from the site
Stayed in July 2021
Reviewed: July 29, 2021
Jane
United KingdomYou get what you pay for. Cleanliness not great but enjoyed the 5 day stay.
Staff very young but handled themselves very well, considering the amount of complaints they had to handle.
Stayed in July 2021
Reviewed: July 28, 2021
Boo
United KingdomDirty mouldy an outdated
Going off the site
Stayed in July 2021
Reviewed: July 26, 2021
Joyce
SpainVery poor access for people with moderate disability. Poor value for the cost.
Very average
Stayed in July 2021
Reviewed: July 25, 2021
Carol
United KingdomOur chalet was dirty not enough facilities for the four of us knly enough for 2 didn't get everything till the last day no point really
Location was great Entertainment was great
Stayed in June 2021
Reviewed: July 19, 2021
Brian
United KingdomThe cleanliness
The bar prices were good
Stayed in July 2021
Reviewed: July 19, 2021
Dave
United KingdomPoor amenities. Poor management
Stayed in July 2021
Reviewed: July 16, 2021
Helen
United KingdomDirty sink in kitchen covered in grease and floors in all rooms were dirty
Not alot don't go
Stayed in July 2021
Reviewed: July 16, 2021
Jacqueline
United KingdomThilthy nothing else to say
Location
Stayed in July 2021
Reviewed: July 15, 2021
James
United KingdomSelf catering
Self catering
Stayed in July 2021
Reviewed: July 13, 2021
Colin
United KingdomThe shower,water was slow running kept stopping,microwave was dirty, toilet roll holder not working the windows wer filthy,everything wiped with a damp cloth including tv.
the clubhouse was good. beds were comfy.
Stayed in July 2021
Reviewed: July 12, 2021
Andrew
United KingdomNo reception open on arrival at 5.30pm. Take away drinks and food only. General up keep of grounds very poor and overgrown. Dinner plates would be good rather than just side plates for self catering.
Accommodation was better than expected as we had only booked a studio but actually got an apartment.
Stayed in July 2021
Reviewed: July 12, 2021
Alan
United KingdomNot enough going on for the kids
Easy to get too
Stayed in July 2021
Reviewed: July 12, 2021
Bignev
United KingdomThe place was a dump and very run down buildings and facilities. I thought I was in jaywick Essex at 1 point
The location of Brean is a beautiful part of our country, would go back anytime but pontins I'll avoid like the plague........
Stayed in July 2021
Reviewed: July 11, 2021
Emma
United KingdomBooked a studio with double bed, was given a chalet with sofa bed and 2 single beds. Very uncomfortable.
Bingo and Location
Stayed in July 2021
Reviewed: July 10, 2021
Maya
United KingdomDirty rooms. Blocked sinks and a ant problem
Close to beach and amusements
Stayed in June 2021
Reviewed: July 8, 2021
Samantha
United KingdomNo bedding, no towels, sticky floors, bathroom was new but not very clean, hairs every where
Cheap
Stayed in July 2021
Reviewed: July 6, 2021
Jason
United KingdomRoom furniture broken, not enough cutlery, 1 plate, no glasses. Bath plughole covers in mold and grime, shower hose and head the same, no hot water. Pub open when it wants too, couldn't put anything on the table as it rocks. Bedding wouldn't stay on the 2 mixed matched mattresses.
Leaving
Stayed in July 2021
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