Palatine Rd, Northenden, Manchester, M22 4FH, United Kingdom
#100 of 113 hotels in Manchester
Guests' ChoiceBased on 10606 hotel reviews
6.4Cleanliness
7.0
Comfort
6.9
Location
7.6
Facilities
6.7
Staff
7.7
Value for money
7.2
Free WiFi
4.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 10, 2024
Adam
United KingdomScrambled egg no good
Stayed in May 2024
Reviewed: May 9, 2024
Stacey
United KingdomThe bed was really uncomfortable and because we had a flight so early we were so tired the next morning! Maybe just a bad room but worth highlighting
Great location and nice restaurant and bar area!
Stayed in May 2024
Reviewed: May 7, 2024
Julie
United KingdomCheck-in took a long time - 3 staff but only one checking people in.
Clean, comfortable room.
Stayed in April 2024
Reviewed: May 6, 2024
Siri
United KingdomThe bathroom was clean but the flush was not working properly.
The room was spacious and relatively clean . Decent for one night stay.
Stayed in May 2024
Reviewed: May 5, 2024
Paul
United KingdomI arrived on a Saturday evening and the car park was very busy - sadly mainly occupied by people who couldnt park cars very well so it was hard to find a suitable space and be able to open the car door - not a fault of the hotel though! Parking on Sunday was much less difficult. Of the three lifts only two were working for most of the time, although at one point only one was operating.
The hotel had all the amenities I needed and was handy for the places I intended to visit - mainly Sale water park. Food & drink available on site if required.
Stayed in April 2024
Reviewed: May 4, 2024
Mary
United KingdomThe room I had was very dusty and dirty. I complained and they exchanged with a clean room but it was much smaller for a double bed.
Staff was excellent
Stayed in April 2024
Reviewed: May 2, 2024
Ben
United KingdomVery noisy in the hotel, free Internet in public areas was rubbish and it was very pricey to pay for it in the room
Location to the airport
Stayed in May 2024
Reviewed: May 2, 2024
Anita
United KingdomThe people smoking weed outside the front doors
The staff were helpful especially after I had a fall
Stayed in May 2024
Reviewed: April 29, 2024
Paul
United KingdomCar parking. Terrible. No space. Difficult to get out of. Very tight.
Staff were good, bar foyer refurbished.
Stayed in March 2024
Reviewed: April 29, 2024
Andrew
United KingdomRoom a little dated but fine really
Dates look outside but pleasantly surprised with the reception, bar, restaurant areas
Stayed in April 2024
Reviewed: April 27, 2024
Mary
United KingdomThe bed was the worst bed I have ever slept on. The mattress was paper thin and rock solid.
The member of staff that was in the breakfast restaurant was lovely. Super friendly and spoke to everyone.
Stayed in March 2024
Reviewed: April 27, 2024
Edward
United KingdomWiFi and internet issue needs to be resolved asap.A hotel like yours must appreciate that your customers need to be properly connected for business and personal purposes
Breakfast was very good and well presented
Stayed in April 2024
Reviewed: April 26, 2024
Mohammed
United KingdomRooms needs more caring
Not bad to stay for one night
Stayed in February 2024
Reviewed: April 22, 2024
Artsiom
BelarusOld windows which do not protect from street noise.
Almost everything is okay for a comparatively cheap hotel, especially the location, which is great if you are going to fly from Manchester Airport.
Stayed in March 2024
Reviewed: April 18, 2024
Manuela
United KingdomBed very small (and we are petit people!). The room wasn't serviced after the first night. Some of the breakfast food was finished, so we couldn't have for instance any croissants or muffins. Airport shuttle is rather expensive.
Convenient location as by the junction that takes to Manchester Airport, Manchester City Centre and Southern Quarterns. Wide free car park. Comfortable bed. Very quiet, despite it facing a very busy road and the many guests staying at the bar downstairs.
Stayed in April 2024
Reviewed: April 17, 2024
Chatrina
United KingdomHaving to pay for wifi which was really poor - kept dropping out. The car park was very tight!
Nice bar and restaurant on the ground floor
Stayed in April 2024
Reviewed: April 17, 2024
Arthur
NetherlandsFar from the metrolink station. Although its called “airport hotel”, it’s still a ten minute taxi drive to get there.
Good price
Stayed in April 2024
Reviewed: April 16, 2024
Alfred
MaltaVery helpful staff
Stayed in April 2024
Reviewed: April 16, 2024
Iqtidar
Irelandhotel was very old
Very convenient location for the airport - 5 mins away. Very helpful staff.
Stayed in April 2024
Reviewed: April 15, 2024
Robson
United KingdomThe beds was uncomfortable, could feel the springs one bruised my butt . The carpet was stained but clean everywhere else
The staff were nice and friendly and it was clean for the most part
Stayed in April 2024
Reviewed: April 15, 2024
Paul
United KingdomThe staff on reception on the whole were ok. Restaurant staff could do with better customer skills! We chose not to eat in the restaurant after the first night as the bar food staff and bar staff were cheerier and had better service. We have stayed a couple of times now and will probably look to stay somewhere else going forward as the hotel is now showing its age, the bathroom although clean was very old with tears in the bath lining, broken wood on the door frame and poor shower.
The bar lounge and restaurant were very good. The rooms are of good size.
Stayed in April 2024
Reviewed: April 15, 2024
Hayley
United KingdomFound a drinks bottle under the bed. The bed wasn’t particularly comfortable
The price was excellent for a short stay visiting the area
Stayed in April 2024
Reviewed: April 14, 2024
Rabie
United KingdomEarly check out
Comfortable bed
Stayed in April 2024
Reviewed: April 14, 2024
Nick
United KingdomBit tired, run down…£7 for internet which didn’t work properly..one bedside light not working
Suited our needs
Stayed in April 2024
Berlin, Germany
Seeboden, Austria
Meillerie, France
Kyiv, Ukraine
Klimkówka, Poland
Vouni, Cyprus
Zagreb, Croatia
Liège, Belgium
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content