Brome, Brome, IP23 8AP, United Kingdom
#1 of 1 hotels in Brome
Guests' ChoiceBased on 265 hotel reviews
7.6Cleanliness
8.3
Comfort
8.3
Location
8.4
Facilities
7.8
Staff
8.9
Value for money
8.0
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Darren
United KingdomRoad a little noisy in some rooms. Nowhere to walk to ... you need your own transport. Breakfast OK.
Staff very friendly. OK for overnight business stay.
Stayed in April 2024
Reviewed: April 19, 2024
Andrew
United KingdomBreakfast first day but secound day was very good
Service
Stayed in April 2024
Reviewed: April 7, 2024
Christine
United KingdomBed a bit firm for me. Handrails needed for steps in upstairs corridor which I found hard to manage
Helpful staff. Warm welcome. Good friendly atmosphere. Spacious room.
Stayed in April 2024
Reviewed: March 27, 2024
David
United KingdomWhen I did not get replies from you to my message regarding my mistake in booking dates/refund.Very disappointed as we are very regular customers and would have expected more!
Regular user,s so ideal for our likes.
Stayed in March 2024
Reviewed: March 26, 2024
Craig
GuernseyWas perfect for what was required and hoped for
Friendly helpful staff lovely food and atmosphere
Stayed in March 2024
Reviewed: March 25, 2024
Ronald
United KingdomTrying to get a drink on Saturday evening, and being told by a member of staff, that they had 26 diners in ,so would have to wait. They must have booked, so more staff were needed. She did eventually serve me(reluctantly I thought). The other bar staff were both brilliant.
Breakfast was superb. Dinner also.
Stayed in March 2024
Reviewed: March 25, 2024
Carole
United KingdomOnly issue was the misunderstanding menu. I ordered gammon steak, nothing on the menu about it being smoked, I don't do smoked things. After questioning this was told that the menu would get changed to show it was smoked.
Location was great for us. Staff very welcoming.
Stayed in March 2024
Reviewed: March 23, 2024
John
United Kingdompersonel thing not a big fan of buffet style breakfast
Stayed in March 2024
Reviewed: March 20, 2024
David
United KingdomDelicious breakfast with plenty of choice and it was fresh. Staff very friendly and helpful.
Stayed in March 2024
Reviewed: March 16, 2024
Wasmuth
United KingdomTraining of staff and different drinks - No Martine - Bianco
Food very good
Stayed in March 2024
Reviewed: March 7, 2024
Ian
United Kingdombreakfast , warm room
Stayed in March 2024
Reviewed: February 24, 2024
Philip
United KingdomRestaurant was hot and stuffy. Needs air!
Good breakfast, comfy bed, nice staff
Stayed in January 2024
Reviewed: February 13, 2024
Andrew
United KingdomWell presented comfortable rooms with good breakfast, large free car park and is close to a busy main road though.
Stayed in January 2024
Reviewed: February 10, 2024
Parsons
United KingdomThe room I stayed in (100) had two light bulbs that flicked on and off at intervals. Other than that, it was perfect.
Staff were excellent - cheery, helpful and exceptionally polite. The room I had was amazing and will definitely be back.
Stayed in February 2024
Reviewed: February 9, 2024
Mark
United KingdomEvening meals were below the standard I expected, considering the high standards of the rest of the establishment. The menu is limited and not very appetising, especially the deserts
Very friendly and helpful staff. The room was very comfortable and clean. The only criticism I have is the evening meals don't match the standards of the rest of the hotel. Breakfast is very good, although I didn't try the cooked breakfast as I didn't have time to sample it Overall I recommend it for a comfortable stay
Stayed in February 2024
Reviewed: January 30, 2024
Katie
ItalyThe heating was broken in the bathroom so was chilly in there in january
Nice spacious room and large wetroom/bathroom. Good facilities within the hotel. Friendly staff and good value for money
Stayed in January 2024
Reviewed: January 8, 2024
Lindsay
United KingdomWish they would tidy up at the rear of hotel.
Welcoming staff
Stayed in January 2024
Reviewed: January 2, 2024
Emma
United KingdomRoom was cold and thermostat didn’t seem to work
Clean, big room, comfy bed.
Stayed in November 2023
Reviewed: December 29, 2023
Christine
United KingdomComfortable bar and restaurant great for any celebration with friends and family. Food at this festive time was very good and breakfast was exceptional!
Stayed in December 2023
Reviewed: December 4, 2023
Stephen
United KingdomThe heating went off and was very cold in the night as it was -4 outside, the wife and daughter woke up at 3 am. very cold. Then, she waited for over an hour and 20 mins for sausage, egg n beans, and everyone else in the restaurant had already eaten.
Decor and standard of room was good, Staff were very friendly and helpful.
Stayed in December 2023
Reviewed: November 29, 2023
Ajcollins80
United KingdomNo issues.
Fourth year in a row of staying at the estambishment, while traveling for work. Staff are alays friendly, welcoming and proactive.
Stayed in November 2023
Reviewed: November 29, 2023
Kirsty
United Kingdom- was initially given our room key and when entering, someone else's things were there. This was a larger room than the one we ended up with. - room we had smelt strongly of damp, WiFi was poor so was unable to do any work and noise was fairly loud from party that evening so didn't get much sleep.
Room was separate to the main office bit, food was nice
Stayed in September 2023
Reviewed: November 20, 2023
Linda
United KingdomLovely stay. Staff genuinely made you feel welcome. Very efficient and attentive 😀
Stayed in November 2023
Reviewed: November 20, 2023
David
United KingdomThe only thing that was irritating was the front door of our room rattled during the night and had to be wedged with cardboard, but this was a minor problem
Breakfast was good, friendly staff and good service
Stayed in November 2023
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