Greyfriars Rd, Cardiff, CF10 3AL, United Kingdom
#19 of 45 hotels in Cardiff
Guests' ChoiceBased on 6912 hotel reviews
8.2Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.6
Staff
8.9
Value for money
8.0
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: February 4, 2024
Wayne
United KingdomShower...breakfast...
Good location....
Stayed in February 2024
Reviewed: February 1, 2024
Claire
United KingdomNo parking
Professional staff. Quality of room service options and food.
Stayed in February 2024
Reviewed: January 30, 2024
Helen
United Kingdomthe reception guy couldn't do enough for you. A*
Stayed in January 2024
Reviewed: January 30, 2024
Susan
United KingdomFound it quite cold there
Excellent location
Stayed in January 2024
Reviewed: January 29, 2024
Gavin
United KingdomMore of a business feel
Location
Stayed in November 2023
Reviewed: January 28, 2024
Louise
United KingdomBed kept moving away from headboard
Location great as went to theatre next door
Stayed in January 2024
Reviewed: January 28, 2024
Edward
United KingdomN/A
Nice Size Room pool and Spa facilities included good breakfast friendly staff.
Stayed in January 2024
Reviewed: January 27, 2024
Lucy
United KingdomBin hadn’t been emptied
Location, comfort. Lovely dinner in restaurant which was good value.
Stayed in January 2024
Reviewed: January 26, 2024
David
United KingdomNothing !!!
Really friendly staff who were very helpful all round!
Stayed in January 2024
Reviewed: January 25, 2024
Paulette
United KingdomBreakfast and location was good .
Stayed in December 2023
Reviewed: January 24, 2024
Lynda
United KingdomGood location, nice rooms and facilities, helpful staff
Stayed in January 2024
Reviewed: January 24, 2024
Pauline
United KingdomThe TVs are very small and located too far away from the bed to see properly, but this is quite trivial unless you are travelling alone
The location is excellent and the hotel reception area and bar/restaurant are beautiful. The staff are exceptional
Stayed in January 2024
Reviewed: January 23, 2024
Harriet
United KingdomIt felt a bit dated. The spa facilities are quite limited. I didn't feel it justified the cost.
The rooms were fairly spacious. Staff were friendly and the gym was well equipped.
Stayed in January 2024
Reviewed: January 22, 2024
Mandy
United KingdomLack of information on ncp car park saving, which you can only claim using the ticket machine not via paying online on the ncp app. 24 hour charges are £33.
Great location, comfortable beds, friendly staff
Stayed in January 2024
Reviewed: January 21, 2024
Rob
United KingdomThe room was very cold when we arrived
Great location, cosy atmosphere, very friendly staff especially the Ozzy barman, he was a breath of fresh air, but all of the bar staff were great. Super clean room, comfy bed and the best hotel stay I have had for a while.
Stayed in January 2024
Reviewed: January 20, 2024
Jane
United KingdomBreakfast was fab catered for dietary needs and plenty of choice
Stayed in January 2024
Reviewed: January 18, 2024
Linda
United KingdomNothing…everything was spot on.
We managed to check in earlier than expected. The central location is excellent for access to bars, restaurants, shops and theatre. We always stay there whenever we come to Cardiff.
Stayed in December 2023
Reviewed: January 17, 2024
Peter
United KingdomCar park very expensive despite discount
Excellent location
Stayed in January 2024
Reviewed: January 15, 2024
Carrie
United KingdomThe Spa facilities were OK - when bubbles came on in the jacuzzi it was very strong and made mine and othere eyes water.
Staff very helpful when noisy outside - moved us to a quieter room - so we could get a good night's sleep.
Stayed in December 2023
Reviewed: January 15, 2024
Francesca
United KingdomTVs didn’t work very well. No slippers/robes in room, loud basey music being played until 3am
Close to the shops, lovely leisure facilities, nice rooms, lovely decor downstairs, lovely staff!
Stayed in January 2024
Reviewed: January 15, 2024
Cheryl
United KingdomNothing to dislike
Lots of choice to meet anyone needs
Stayed in January 2024
Reviewed: January 10, 2024
Troy
DenmarkShame that the local night clubs are just over the road and.the noise distrubs what otherwise would of been a great nights sleep.
A nice enough hotel, big rooms and great facilities.
Stayed in January 2024
Reviewed: January 10, 2024
Exzlle
United KingdomVery good location
Stayed in January 2024
Reviewed: January 7, 2024
Alicia
United KingdomBeautiful hotel, nice and quiet. Breakfast was delicious!
Stayed in December 2023
Reviewed: January 7, 2024
Ceris
United KingdomCarpark is still expensive even with hotel discounts
Accommodating staff on reception. Great bar and cocktails. Lovely room and size bed. .
Stayed in December 2023
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