Castle St, Merthyr Tydfil, CF47 8BG, United Kingdom
Based on 93 hotel reviews
5.6Cleanliness
6.5
Comfort
6.5
Location
7.0
Facilities
6.0
Staff
7.4
Value for money
6.2
Free WiFi
3.8
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End of dialog contentReviewed: January 19, 2022
Byron
United KingdomIt was just bad covid timing
When I stayed it was heavily impacted by covid. I may have not experienced it as it would have been under normal circumstances.
Stayed in October 2021
Reviewed: January 19, 2022
David
United Kingdomwindow didn’t close properly making the room cold
nearby car park
Stayed in November 2021
Reviewed: November 2, 2021
Francis
United KingdomThe car park was 150m away and it was pouring with rain. Breakfast started 10m late and I was in a hurry. I couldn't close the window and road noise was a bit of an issue.
Location. The room was a good size and well equipped.
Stayed in October 2021
Reviewed: November 1, 2021
Joanne
United KingdomNeeds updating and would certainly benefit from double glazing as it was nosey and drafty at night. Invoices need updating it staff to communicate with guests on arrival, as we missed breakfast because invoice said we only had room, not breakfast. Booking.com was bed and breakfast so we paid £95 and had no breakfast or refund cos we weren't told.
It was clean and comfortable.
Stayed in October 2021
Reviewed: October 22, 2021
Catherine
United KingdomThe hotel has in the town and not far from the rail station.
Was there for a event with so others. The hotel was ok but it looks a little need of decoration. Some of the locals tell me that it has "gone down heel". Paid over £100 for two nights (it was for a single but was a double room) and breakfast was not included.
Stayed in October 2021
Reviewed: September 30, 2021
Allen
United KingdomBetter lighting in the bathroom
Breakfast, freshly cooked
Stayed in September 2021
Reviewed: September 29, 2021
Ian
United KingdomBathroom was a bit shabby with mould around the bath, and the extractor fan was not working. The restaurant was closed which meant venturing out on a rainy evening to buy dinner
Warm friendly and helpful receptionist. Room was clean with a comfortable bed. Good breakfast, freshly cooked and good table service.
Stayed in September 2021
Reviewed: September 20, 2021
Samantha
United KingdomThe pub is close by and gets a little noisy late at night
Staff were excellent and very friendly.
Stayed in September 2021
Reviewed: September 19, 2021
Adrian
United KingdomDecor is very dated. Wallpaper in corridors peeling off wall. Window frames needed cleaning. Bulbs in picture lights were hanging awkwardly. It just needs management to notice the detail that those staying in the rooms notice.
Location fine. I ordered a single room and was put in a suite.
Stayed in September 2021
Reviewed: September 16, 2021
Chris
United KingdomVery Tired in need of upgrade. Restaurant and Bar closed on arrival @ 7pm - no evening meal available.
Location
Stayed in September 2021
Reviewed: September 8, 2021
David
United KingdomVery hot in my south-facing bedroom from summer sunshine. No air conditioning and unable to open windows. Could clearly hear noisy people in the next room through the thin dividing wall. Unable to regulate shower temperature. Restaurant closed in the evening due to Covid.
Friendly helpful staff. Central location. Breakfast. Close to town centre. Motorcycle allowed to be parked in hotel overnight. Very comfortable bed. Large bedroom and bathroom. Good value for money.
Stayed in September 2021
Reviewed: September 5, 2021
Carmel
United KingdomThe location I hadnt realised it was located so near to so many bars. Loud music till 11pm then the noise from people who felt the need to shout every word they said.
The Breakfast
Stayed in September 2021
Reviewed: August 27, 2021
Paul
United KingdomUnlike the town the hotel has not been modernised. Paint coming off the wall, no way to change the window position, blinds broken chips on the bath tub.
location is good. right in the middle of town. Good for the local countryside. Very comfortable bed. Lovely hot water and lots of it. Polite staff
Stayed in August 2021
Reviewed: August 23, 2021
Nayan
United KingdomDecor in need of uplift. Bed was too soft and uncomfortable.
Breakfast was excellent. Staff excellent.
Stayed in August 2021
Reviewed: August 20, 2021
Cecilia
United KingdomInteriors are a bit dated and furniture do need upgrading.
Friendly, helpful staff, clean, breakfast freshly prepared, hot and full plate, good wi-fi.
Stayed in August 2021
Reviewed: August 19, 2021
Alilia
United KingdomSink was block, some furniture broken, some lights mot working
Breakfast service
Stayed in August 2021
Reviewed: August 2, 2021
Heidi
United KingdomOne plug socket working in the entire room. One socket was unsafe (covering was loose).
Staff were very friendly and the location was convenient to where I was going.
Stayed in August 2021
Reviewed: August 1, 2021
Heather
United KingdomI liked it all but some fresh fruit would have been nice. Traffic noise made the stay noisy. B
Breakfast was excellent.
Stayed in August 2021
Reviewed: July 28, 2021
Steve
United KingdomMould all over shower tiles noise outside from homeless people
Location breakfast
Stayed in July 2021
Reviewed: July 26, 2021
Anne
United KingdomNeeds a bit of TLC and updating,not a good place to stay if you have children as very noisy
Convenient for the town centre,car park very close
Stayed in July 2021
Reviewed: July 20, 2021
Sharon
United KingdomAs above
Room was a gtreat size and clean, but very dated and old fashioned, no air con, so room was vwry uncomfortable, was the middle of a heatwave, also front door was locked at 11pm so we couldn't get in, had ro wait 10 mins on someone letting us in .
Stayed in July 2021
Reviewed: July 6, 2021
Ffion
United Kingdomour sink was blocked so we had to wash our faces using the bath which wasn’t that big of a deal, but the radiator didn’t work and it was very cold, but the duvet was thick enough that once under it it was warm
cheap yet still nice, the mattress was very comfy
Stayed in July 2021
Reviewed: June 14, 2021
Martyn
United KingdomUnfriendly and unhelpful welcome
Basic breakfast
Stayed in June 2021
Reviewed: June 9, 2021
Philip
United KingdomBathroom very dated and was not particularly clean. Bath in particular contained many hairs from previous occupant. Couldn't get bath taps to work.
Comfy bed and good quality bedding. New carpet in bedroom area.
Stayed in June 2021
Reviewed: November 12, 2021
Cooper
United KingdomThe closeness to weatherspoons which meant the noise after throwing out time.
The breakfast was amazing and the room was nice.
Stayed in October 2021
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