Cippenham Lane, Slough, SL1 2YE, United Kingdom
#6 of 9 hotels in Slough
Guests' ChoiceBased on 4149 hotel reviews
7.3Cleanliness
7.8
Comfort
7.9
Location
8.2
Facilities
7.4
Staff
8.2
Value for money
7.4
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 26, 2024
Simon
United KingdomOne lift means I waited longer than I would have liked and the noise of the air filtration system at night (I assume that’s what it was) means I missed my earplugs I forgot to bring.
Very clean and comfortable with a high end feel. Staff were really first class and a real asset, excellent hospitality.
Stayed in April 2024
Reviewed: April 25, 2024
Angharad
United KingdomVery convenient for driving in towards London off the M4. Good parking facilities at the hotel. Short UBER to Slough train station and Elizabeth line into central London. Room was good. Much better value than staying in London if you don't need to. Great for a 1 or 2 night stay. Second time we've stayed here so cant be bad.
Stayed in April 2024
Reviewed: April 24, 2024
Tom
United KingdomRoom was fine, car park below the hotel is very tight but had plenty of space, check in/out was quick and easy. It was quite noisy throughout the night with people coming and going but I think this is mostly due to its proximity to the airport so people leaving to catch flights at varying times. Other than that, nice and easy. I didn't try the food or breakfast so can't comment on any of those.
Stayed in April 2024
Reviewed: April 23, 2024
Kevin
United KingdomTired in places.. paying for parking. Paying to use the pool. Breakfast experience.
Convenient for our day trip. Reception staff lovely. Room though dated was comfortable.
Stayed in April 2024
Reviewed: April 23, 2024
Melcom
United KingdomI didn't like the way I was welcomed to the hotel.There were 2 ladies at the reception that afternoon. When One of the older lady receptionist served me and checked me in to allocate the room . She was prejudiced and quickly made assumptions on my mate . Sayin Ur underage when the id was provided right in her hand, without even having a look at the age on in She quickly made comments without substance while the proof of ID was clearly presented to her on arrival. Which was not at all professional. Felt like I was in for an interview while she asked me questions like what was my purpose of being to this hotel and the very fresh booking I made . When everything was provided on booking.com while the booking was made . This person was very judgemental For some reasons I felt very judged and uncomfortable in the whole process. My guest felt the same and didn't like the way this all went . I felt totally unpleasant about the check in process with this old lady making pure assumptions. She would make a better reporter in the BBC for her inquisitive behaviour than a receptionist at a hotel . It felt like she did me a favour to stay in this hotel rather than a feeling of yes I paid for it to enjoy my short stay . Very weird and I hope some one elz don't have to feel this same way because it's not at all pleasant and a feeling of bliss .
Liked the restaurant and the pool area . The room was decent
Stayed in April 2024
Reviewed: April 21, 2024
Sally
United KingdomOne working lift was tricky to get up/down the floors to the room. Lots of waiting.
Room size. Cleanliness.
Stayed in April 2024
Reviewed: April 21, 2024
Georgina
United KingdomRoom was basic. Although clean bathroom dated and worn. Only one pillow per person so had to request more. Bed wasn’t great. Breakfast restaurant was way too hot. Felt the price was a bit too much for what you got.
Great location for legoland, lovely friendly helpful staff, very nice lobby and bar area. Good portion sizes at dinner. Good breakfast.
Stayed in April 2024
Reviewed: April 21, 2024
Nicola
IrelandRoom too warm could need more pillows room service ends at 9.30 not a lot of late food options if you arrive late
Cleanliness comfortable beds
Stayed in April 2024
Reviewed: April 18, 2024
Pritchard
United KingdomThe staff were very helpful and went out their way to help us find the best route to Harry Potter studios by public transport as our car had broken down so we were unable to drive ourselves there
Stayed in April 2024
Reviewed: April 15, 2024
Kimberly
United KingdomI didn't like that we had to pay for Parking and the leisure facility which really make the stay more Expensive
The locations Is easy to find
Stayed in April 2024
Reviewed: April 15, 2024
Kristina
United KingdomThere were lots of expensive hidden extras. I wasn't pleased to find out that I had to spend an extra £10 a day for parking and £10 a day to use the pool for 45 minutes. As these things are usually free it made this stay much more expensive than it would have been if I had stayed elsewhere. The food in the bar was awful - definitely not worth the price.
The staff were so friendly and helpful. They couldn't be more friendly and helpful.
Stayed in April 2024
Reviewed: April 15, 2024
Hamzah
United KingdomAC control in the room but is a minor fix.
Friendly staff! Good location! Clean! Good breakfast options!
Stayed in April 2024
Reviewed: April 14, 2024
Kay
United KingdomBreakfast was mediocre.
Excellent stay for the price, exceed expectations.
Stayed in April 2024
Reviewed: April 14, 2024
Tomasz
United KingdomExtra payment for Pool
Stayed in April 2024
Reviewed: April 12, 2024
Furukh
United KingdomBathroom could be a little cleaner
Good location
Stayed in April 2024
Reviewed: April 9, 2024
Dawn
United KingdomGreat location , facilities really good, nice and clean staff on reception and breakfast staff were very polite and helpful
Stayed in April 2024
Reviewed: April 9, 2024
Chris
United KingdomRoom smelling better
Breakfast was ok location was ok staff very friendly
Stayed in April 2024
Reviewed: April 7, 2024
Sophie
United KingdomNo lift from carpark to reception. Pool changing rooms were very tired. Only 2 pillows on a double bed and were uncomfortable. Didn’t sleep well.
It was very close to legoland. The pool was quiet and the kids loved it. Staff were friendly. Good size rooms.
Stayed in April 2024
Reviewed: April 5, 2024
Sarah
United KingdomThe breakfast was a bit basic. Paying for carpark and pool a bit annoying.
Lovely big, clean room. Very, very friendly staff.
Stayed in March 2024
Reviewed: April 5, 2024
Kimberley
United KingdomCharge to use the swimming pool, didn’t state that on the listing. Additional £12.50 for a family of 4 to swim for 45 mins. Very little options for those with coeliac disease, as cross contamination can occur easily, would have been nice to have gluten free porridge pots for example, or prepackaged cereal.
Good location for Legoland
Stayed in April 2024
Reviewed: April 2, 2024
Shangara
United KingdomLocation
Stayed in April 2024
Reviewed: March 31, 2024
Paul
United KingdomPaying for parking £10 expensive it should be in with the price of the room
Stayed in March 2024
Reviewed: March 28, 2024
Lee
United KingdomCar park is very tight
Location is excellent busy but good links
Stayed in March 2024
Reviewed: March 24, 2024
Antonia
United KingdomBed felt a little uncomfortable but wasn’t the bee all and end all
Breakfast was lovely- wide selection to choose from fresh fruit salad to pancakes and fried breakfasts
Stayed in March 2024
Karmėlava, Lithuania
Cedar Rapids, USA
Itauguá, Paraguay
São Pedro de Moel, Portugal
Haus im Ennstal, Austria
New Orleans, USA
Sochi, Russia
Depok, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content