Esplanade, Scarborough, YO11 2AG, United Kingdom
#24 of 32 hotels in Scarborough
Guests' ChoiceBased on 4309 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
8.8
Facilities
8.0
Staff
8.6
Value for money
7.2
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Diana
United KingdomGenerally tired looking and view was a roof & chimney
Staff were really obliging and friendly
Stayed in April 2024
Reviewed: April 25, 2024
Paul
United KingdomBeer prices.
Very expensive drinks. Starter on meal was not good but my main was excellent, my partner was not overly impressed with her pizza. To be fair the cost of the starter was removed from the bill and we were given a discount to compensate for initially getting the wrong starter. Otherwise Daniel (I believe that was his name) was great, very attentive and personable.
Stayed in April 2024
Reviewed: April 24, 2024
Jane
United KingdomStaff on reception unprofessional also waiter during breakfast limited us to one dish when in fact it was a buffet breakfast . This was later rectified by another waiter who apologised
Good overall
Stayed in February 2024
Reviewed: April 24, 2024
Sylwia
United KingdomMy room was facing back of house, but I understand that I took the single room without the view.
The stunning location.
Stayed in April 2024
Reviewed: April 24, 2024
Stenton
United KingdomFantastic place all round with Fantastic facilities been twice now we will definitely be going back soon.
Stayed in April 2024
Reviewed: April 23, 2024
Paul
United KingdomNothing of any note really
Room 316 was perfect for me holidaying solo with a lovely Seaview .The SPA was excellent with even an ice cavern room as well as the sauna , steam rooms and jacuzzi
Stayed in April 2024
Reviewed: April 23, 2024
Carol
United KingdomAll.of it
Great stay.lovely staff especially the girls in the bar and food side
Stayed in April 2024
Reviewed: April 23, 2024
Margaret
United KingdomEverything. So organised and friendly atmosphere.
Stayed in April 2024
Reviewed: April 22, 2024
Harold
United KingdomWater for bath at night wasn't hot. Spa is dated and there are tiles missing in the swimming pool steps but it's a great facility to have on site!
Big bed, good sized room, nice hot chocolate sachets, spa, location. Staff in the spa particularly friendly and nice.
Stayed in April 2024
Reviewed: April 22, 2024
Julie
United KingdomNot buffy breakfast and pay for parking
Stayed here 2 year ago great location
Stayed in April 2024
Reviewed: April 21, 2024
Judith
United KingdomAll good
Facilities brilliant really relaxing staff couldn’t do enough for you definitely book again
Stayed in April 2024
Reviewed: April 21, 2024
Anna
United KingdomThe property is very tired and needs a refurbishment
Big rooms
Stayed in April 2024
Reviewed: April 20, 2024
Gerard
United KingdomNo complaints.
Had full hotel facilities and a perfect location for the spa theatre and town. Good parking too.
Stayed in April 2024
Reviewed: April 18, 2024
Hammond
United KingdomThe knobs were on the outside of the shower which was very odd! The cooked breakfast was swimming in grease but edible when I'd mopped it all up.
The room was big and had a sea view which was lovely . Great location near to the Spa Hall.
Stayed in April 2024
Reviewed: April 16, 2024
Andy7303
United KingdomUnfortunately I have to complain about the breakfast again , we arrived at 0900 and the Continental breakfast was very scarce no bread no fruit no pastry s we asked but nothing arrived and we left at 10 if haven't opted for the cooked breakfast we would han basically nothing ,all this for a 4* hotel it's not right This is not the first time we have stayed at the crown and mentioned the breakfast.
The hotel location the rooms
Stayed in April 2024
Reviewed: April 15, 2024
Angela
United KingdomNothing
The hotel staff were very friendly and helpful, especially on the check in desk. Breakfast was good and the proximity to the theatre was great.
Stayed in April 2024
Reviewed: April 14, 2024
Rachel
United KingdomRooms were far too hot, although lovely and spacious
Good location, good sea views, organised
Stayed in April 2024
Reviewed: April 14, 2024
Sandra
United KingdomAreas of the hotel were tired in appearance, for example the lounge bar ceiling sprang a leak while we were sitting in the bar! The duvet in our room barely covered the bed
Really friendly, helpful staff. Great location for the Spa theatre. Our room was clean and well stocked. Food and drinks were fairly priced
Stayed in April 2024
Reviewed: April 14, 2024
Caroline
United KingdomThe shower…… was either freezing cold or boiling hot….. settings needed fixing. I mentioned it to staff on departure.
Size of the rooms and helpful staff
Stayed in April 2024
Reviewed: April 14, 2024
David
United KingdomThe hotel was very hot. The heating was on everywhere. Uncomfortable
The hotel was very nice and pleasant, and in a good location.
Stayed in April 2024
Reviewed: April 12, 2024
Chris
United KingdomNot clearing tables after mains finished , at breakfast and evening meals
Location and friendly staff , very clean
Stayed in April 2024
Reviewed: April 12, 2024
Mark
United KingdomThought the room was a bit tired
Liked the history of the place
Stayed in March 2024
Reviewed: April 12, 2024
Selina
United KingdomLittle dated could do with a refurb in some places door frames carpets etc and odd stains on wall of bedroom
Great location enjoyed the spa on site
Stayed in April 2024
Reviewed: April 11, 2024
Ian
United KingdomOn one day breakfast service finished at 10-00 despite a notice in the lift saying that continental breakfast was available until 11-00. On another day there was not enough room in the dining room to accommodate all the guests for breakfast. However on both occasions the waiting on staff were very obliging and arranged breakfast in the lounge. This did not cause us much inconvenience but it could have been better organised.
Stayed in April 2024
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