A bit of a treck to our room with bags up several flights of stairs, no lift but thats to be expected in a hotel with this history.

What a great location and really nice hotel in what is an old coaching house. Staff were friendly and the food was good especially the breakfast where the quality and staff were great.

Stayed in July 2021

Very helpful and pleasant staff. Location is great for walking.

Stayed in July 2021

parking was limited

Breakfast was excellent, you could eat as much as you wanted to start you off for the day.

Stayed in July 2021

Mini bar or fridge would have been useful. Better lighting over seating area for reading.

Good choice for breakfast. Extremely efficient, friendly and hard working staff. Very clean throughout.

Stayed in July 2021

Carparking was very tight. The bedroom was very hot / not aired. Rather tired decoration in common parts and bar. Didn't discover comfortable lounge until just leaving.

Location was excellent. Evening meal was excellent - far better standard/ menu/ service than your 'average' country hotel. Friendly staff. Lots of hot water. Comfortable bed (if small)

Stayed in July 2021

Nothing really to complain about. The wi-fi's quite slow and phone signal is limited, but this does help with unplugging for the world - not a bad thing really!

Staff were extremely friendly and accommodating. Room was very clean and well maintained. Food was good quality and came out fast. Lovely breakfast. Excellent choice of whiskies and staff were able to suggest good ones to try. Location is great, just off the moor, close to Dunkery Beacon and not too far from Minehead. Some lovely walks from the hotel itself.

Stayed in July 2021

Nothing.

Friendly attentive team of staff, lovely room with a fabulous bathroom. Great food and stunning location. I would certainly recommend this gorgeous hotel and definitely visit again some day. Perfect!

Stayed in July 2021

Food was good

Stayed in June 2021

The shower was poor not very much water flow. Bedroom a bit small

The staff was friendly and helpfull

Stayed in June 2021

Hotel was in a lovely setting. The breakfasts were very good with plenty of choice and refills of tea and coffee. We ate in the hotel on the evenings, both in the bar and in the restaurant, and enjoyed our meals in both. Staff were all very friendly.

Stayed in June 2021

The whole experience was wonderful

Stayed in June 2021

Could have soya milk in room and decaf teabags. Also bath oil or bombs too. Just a few little details.

The staff were very friendly and looked after us well. The food was excellent and room comfortable. Inn and location, stunning!

Stayed in May 2021

The rib eye steak was pathetic but since I wasn’t hungry and everything else was so good I didn’t return it. The decor in the main bar is awful when you look at the rest of the property.it would be simple and cheap to make it more appealing. However these are minor things since the stay was exactly what we wanted

Everything we expected

Stayed in May 2021

Our room was very hot as it was south facing and had little air. Charged my EV there and I didn't get many miles for my money. Thought it was a bit pricey overall for what it was.

Food was good. Staff were pleasant. Decent bar and a pleasant setting.

Stayed in September 2023

Staff were less than welcoming at reception and in the "pub". The "pub" is a very strange seating set-up and the food served there was POOR! When we commented to the wait staff (my wife's dinner was inedible.... a plate of lamb breast fat and gristle)......we were told the chef would be advised!!!! No apology or offer of another dish!

Breakfast was fine and the location was lovely!

Stayed in September 2023

Some confusion about accuracy of billing.. Due to the age of the building it often seemed very dark, especially in the restaurant.

Excellent food, especially in the restaurant.

Stayed in August 2023

didn’t live up to what was promised on booking.Com plus some staff were excellent and some didn’t really help much.

the position the room

Stayed in June 2023

The hotel is good, but I feel it's overpriced. Breakfast was fine, but dont expect food other than breakfast to be good

The hotel is good

Stayed in May 2023

Evening meal was poor. We were booked into bar meals without being asked if we wanted to use the restaurant, although they did offer to fit us in when I asked if only bar meals were available.

Ok, but a bit basic. Not much choice

Stayed in April 2022

. Hard pillows.no water pres and rubbish shower. No drinking water in room.

Location.

Stayed in April 2022

Despite the Hotel being very quiet we were on the top floor next door to another couple and there was noise from their bathroom (shower?) The room was hot so we opened the window which meant there was some road noise too first thing. Bar Meal in the Evening was very poor quality.

Bathroom had bath and shower as requested and was a good size, warm and plenty of hot water. For the price the room was a little small and the bed seemed very small for a double (maybe our fault as we are used to Kingsize at home!) Breakfast was good, excellent choice and lovely fruit salad.

Stayed in February 2022

Slightly dated, missing a wow factor.

Helpful advice from owner on things to do in the area.

Stayed in November 2021

would have liked a larger bed

very, very clean

Stayed in November 2021

For a place situated near green spaces, it was interesting that the HUGE yard behind the hotel had a sign that dogs were not allowed? It would have been nice to be given directions for good places to walk a dog, since this was the case. A staff member, a female, was quite rude and impolite, as she shouted at me for throwing rubbish in the bins which were located in the car park? The decor in the bedroom was dated, and our room was facing the front entrance so we did hear chatter.

Breakfast was decent, could have been of higher quality. The male at the front desk was very welcoming, and helpful. I had a tooth ache on my trip, and needed salt.. It was lovely to watch the horses pass by in the mornings.

Stayed in August 2021

Room in the Lodge. Paper thin walls between rooms and noise nuisance because of this. Plastic shower curtain.

Location for Exmoor. Restaurant food nicely cooked and presented.

Stayed in October 2021