Caledonian Chambers, 87 Union Street, Central Glasgow, Glasgow, G1 3TA, United Kingdom
Based on 1069 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.5
Facilities
9.1
Staff
9.7
Value for money
8.9
Free WiFi
9.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 14, 2024
Margaret
United Kingdomnil
comfortable clean convenient and cakes
Stayed in April 2024
Reviewed: April 13, 2024
Ailsa
United KingdomThe entrance to the office block was a bit rough
The decor was perfect with amazing art on the walls. Staff were lovely and very helpful. We loved the freshly made cakes and ice cream !
Stayed in April 2024
Reviewed: April 3, 2024
Jason
United KingdomNothing
Nice peaceful haven away from hustle and bustle of city centre. Rooms nice. The free cake was a nice touch and guest lounge was tranquil
Stayed in March 2024
Reviewed: April 2, 2024
Caroline
GibraltarEntrance to building needs a revamp and buzzer to hotel wasn’t working. Luckily someone left the building. Signage needs to be reviewed. Unfortunately there’s scaffolding in front of building.
Clean, very crisp and feels homely. Bed is amazing, towels are very white and fluffy. Lovely free treats available in the lobby area.
Stayed in March 2024
Reviewed: April 1, 2024
Allan
United KingdomNot a big issue but could do with an update usb plugs possibly and a newer TV to connect your phone but no necessity just a suggestion.
Clean, spacious room
Stayed in March 2024
Reviewed: March 28, 2024
Daniel
JapanThe staff were really welcoming and made a great effort to engage with my 4yo. The rooms were a great size, comfortable and clean. Breakfast was fab, it's a small but perfectly sized room and the options were great without being too much. Again the staff were very welcoming at breakfast and worked had to make sure everyone was looked after.
Stayed in March 2024
Reviewed: March 25, 2024
Caroline
GibraltarEntrance to building was difficult to find and very dirty. Disappointing as the hotel on the 6th floor was excellent.
Staff friendly. Very clean room. Free tea n cakes. Kitchen restaurant very well managed.
Stayed in March 2024
Reviewed: March 23, 2024
Christine
United KingdomNothing
Just loved the relaxed friendliness. would book to go again.
Stayed in February 2024
Reviewed: March 23, 2024
Michael
United States of AmericaVery nice staff
Stayed in March 2024
Reviewed: March 19, 2024
William
United KingdomNo complaints
Was all brilliant especially the staff
Stayed in March 2024
Reviewed: March 15, 2024
Linda
United KingdomStaff were friendly and very helpful - room and linens very clean -home made cakes available were excellent! Hotel very near station but rooms very quiet. Will definitely stay again.
Stayed in March 2024
Reviewed: March 15, 2024
Daniel
United KingdomGreat location just outside Central Station. Private entrance to the hotel feels more secure. The room was spacious and had the amenities required to make my stay comfortable. The free ice cream and cake was a treat. The staff were friendly and obliging.
Stayed in March 2024
Reviewed: March 5, 2024
Carl
United KingdomVery clean hotel in a convenient location. The entrance from the street was underwhelming so it was a nice surprise to find a clean, airy hotel inside. Good sized room. Nice touches like free cakes including gluten free, a sitting room with coffee, tea and an honesty bar. Friendly staff.
Stayed in March 2024
Reviewed: February 27, 2024
Gillian
United KingdomThere was nothing I didn't like.
The rooms at Grasshoppers are clean, bright and modern. I especially like the extensive shelving for easy, visible, accessible storage. Comfortable beds and crisp white linen, just like home.
Stayed in February 2024
Reviewed: February 27, 2024
Negin
SpainBed mattresses could be firmer. Coffee quality could be improved..
The staff and warm feel of the place is the reason to stay here
Stayed in February 2024
Reviewed: February 16, 2024
Dorothee
IcelandBefore arrival I had some questions regarding my booking, but my phone call was never returned as promised and also my message went unanswered. Would have wished for a better service there.
Location is great and staff very friendly and helpful. Especially the breakfast service was excellent.
Stayed in February 2024
Reviewed: February 11, 2024
Carol
United KingdomNothing. Basic, but very stylish
Location and staff were great and the hot shower was excellent
Stayed in February 2024
Reviewed: February 9, 2024
Sarah
United States of AmericaNot their fault, but the scaffolding on the street obscures the entrance.
Excellent location, extremely clean, wonderful, helpful staff— 2nd timeI’ve stayed there and it just keeps getting better!
Stayed in February 2024
Reviewed: February 5, 2024
Veronika
PolandSpacious room with comfortable beds and a great hot shower. The staff is very friendly and helpfull and the free cake, coffee and tea is a bonus for sure. The hotel is right at the centre. Everything in easy walking distance. Good that most rooms don't face the busy street and give you quite at night.
Stayed in February 2024
Reviewed: February 2, 2024
David
United KingdomThe outside entrance - but don’t be put off !! The hotel is great.
Very clean / friendly staff / great location.
Stayed in February 2024
Reviewed: February 1, 2024
Gareth
United KingdomCentral location, lovely room , quiet
Stayed in February 2024
Reviewed: February 1, 2024
Lindsay
United KingdomWhat a gem of a find. Lovely small hotel all on the top floor of a building beside Central Station. Very quiet but within easy walking distance of Buchanan Street and all the shops, bars and restaurants. Lovely home made cakes and an ice cream fridge. Rooms was lovely and bright, comfy bed and nothing else needed. The best hair drier evet!
Stayed in January 2024
Reviewed: January 30, 2024
Helen
United KingdomNothing
Everything
Stayed in January 2024
Reviewed: January 30, 2024
Kim
United KingdomClean and fresh - fantastic no cost extras.
Stayed in November 2023
Reviewed: January 26, 2024
Heather
New ZealandNothing.
Location. Modern hotel. Great to have little treat’s available throughout the day. We arrived a bit early than check in and they allowed us to go to our rooms straight away.
Stayed in January 2024
Windermere, UK
Beijing, China
Motueka, New Zealand
Les Menuires, France
Sysslebäck, Sweden
Pisa, Italy
Budapest, Hungary
Otavalo, Ecuador
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content