There was a mix up with my room upon arrival which was quickly rectified and i was upgraded which was great, however my upgraded room had a considerable leak and it appeared it had not been in use for some time as the room was very cold and struggled to get any heat in to it in my short stay.

Interesting location, Nice atmosphere, Pretty grounds, food was tasty, The spa is well equipped.

Stayed in May 2024

Ongoing roadworks were a nuisance - but not the fault of the property.

Amazing old building. Very convenient for Stratford town centre.

Stayed in May 2024

Excellent pool/spa; delightful grounds and setting.

Stayed in May 2024

Room was a little tired, toilet had an insufficient flush. Bar had run out of crisps :-( Bar very busy as wedding going on.

Overall happy with our stay. Good location, good breakfast. Spa good.

Stayed in May 2024

We had a family room with two TVs but neither of them worked correctly. The room was a little dusty. Booked in for 50 minute massage which wasn’t 50 minutes and not the best massage.

Absolutely beautiful grounds. Gorgeous old hotel. Food was very good. Lovely room.

Stayed in May 2024

The receptionist at the Spa not very friendly, almost with the attitude, when asked for towels by a hotel guest (us) vs a member. Also, misguided on the opening hours, it closes at 9, not at 8...wanted to go home early? ;)

Fantastic location, beautiful grounds, good size rooms.

Stayed in May 2024

Wasn’t expecting the world initially with this being a BW hotel but needed somewhere to stay the night and this was dog friendly and had a pool. The building and gardens look spectacular from the outside. Check in took too long, very slow for what should be a quick and simple process. We had some initial issues in the room, substantial cobwebs in all windows and dead spiders on the windowsills etc. but upon going back down to reception to ask to change rooms the manager was there and was absolutely fantastic at sorting everything out. I do believe if he hadn’t been there it may have been a more difficult ask but he couldn’t have done enough for us and really saved the trip. The food was really good on the night and nice atmosphere sitting out on the patio. Pool area was also quiet and decent for a swim. Fantastic management!

Stayed in May 2024

Lovely mansion house in beautiful grounds

Stayed in May 2024

Juice dispenser ! Not ideal to have juice that cant be dispensed

When we arrived the hotel had been overbooked. The reception staff offered us use of the soa facilities to freshen up as we had a theatre booking to get back in to town fir. When I asked if alternative accommodation would be nearby and a twin room as requested we were assured it would be so we agreed to move to Alveston Manor, which was actually very close to the river in the town. It was an advantageous move for us and the staff at Alveston were equally helpful and the room was great. The breakfast selection was exceptional apart from the juice dispenser which meant the orange juice stayed suitably cold in the dispenser for us all to look at longingly😀

Stayed in May 2024

Food was OK but could be better.

Stunning room, fab views.

Stayed in May 2024

The room was in the 2nd floor it was a bit much for my elderly auntie but she managed

Everything the breakfast was amazing

Stayed in May 2024

As ever the Welcombe offers exceptional service and comfort. The staff are always helpful and go the extra mile.

Stayed in May 2024

Unfortunately, there were road works outside the hotel which meant a huge detour coming back from town - not the hotels fault.

The room was very spacious and clean. Although a little tired in places, this did not affect our stay and added a little charm!

Stayed in May 2024

The bar closed before 11.00pm

Beautiful old building, lovely big bedroom, good breakfast.

Stayed in May 2024

The communal areas need some TLC but for the price we paid excellent value for money and appreciate to make those changes cost would be huge.

Fantastic location…feels like being at a private house party. Enormous room and lovely pool.

Stayed in May 2024

Television was rubbish no signal on the channels ,the spa shut on our last day earlier so could get the benefits of it

Spa was great and room was lovely

Stayed in May 2024

Room not very modern looking, bath was painted and peeling no temperature control, week wifi. Food menu overpriced.

Enjoyed Spa facilities ,scenery and the space Breakfast was nice. Staff pleasant and helpful Did enjoy our stay would come back again.

Stayed in May 2024

4pm check in was too late. We arrived at 12pm and told the property this beforehand and to not even be able to get the room ready by 2 30pm - 3pm was disappointing. Also no food available in afternoon as was told the chef walked out!

Scenic views and quality of our room

Stayed in May 2024

Disorganised in restaurant at dinner and breakfast, no system for locker keys in the spa, flooring in spa VERY slippy, not all.spa facilities in working order. Room....large crack in bathroom basin, noisy heating

Grounds pretty, spa facilities ( if all in working order), comfy well proportioned room, food tasty, excellent wine, efficient check in / out, peaceful

Stayed in May 2024

No lift

Beautiful gardens and building, food was good, nice staff.

Stayed in May 2024

Honeymoon suite was just basic no extras thrown in to make it special as requested

The overall hotel was very nice , clean and comfortable

Stayed in May 2024

Excellent historic manor house maintained to a lovely standard.

Stayed in May 2024

The hotel was beautiful, set in stunning surroundings overlooking the golf course. The spa facilities were a welcomes treat and we made full use of these. Breakfast was a self service buffet which worked really well and plenty of variety and choice on offer. The bedrooms were very spacious with a very comfortable bed. Would definitely recommend and stay here again.

Stayed in May 2024

Stairs!

Beautiful setting

Stayed in May 2024