137 Upgang Lane, Whitby, YO21 3JW, United Kingdom
#50 of 102 B&Bs and inns in Whitby
Guests' ChoiceBased on 316 hotel reviews
9.2Cleanliness
9.7
Comfort
9.4
Location
9.4
Facilities
9.3
Staff
9.9
Value for money
9.0
Free WiFi
9.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 4, 2024
Phill
United KingdomNothing - Spot on.
Great host's, very friendly and accommodating nothing too much trouble. Great location, lovely breakfast. Went over the Easter weekend came back in the evening to find an Easter egg on the bed - nice touch
Stayed in March 2024
Reviewed: April 2, 2024
Armando
United KingdomNothing in general just the room being located under a noisy occupants above us. 😬
Excellent location and exceptionally friendly and accommodating hosts.
Stayed in March 2024
Reviewed: March 18, 2024
Helen
United KingdomNothing
We booked this last minute after being let down by another accommodation, the staff were so friendly and the room really pleasant. The owner was an absolute delight.
Stayed in March 2024
Reviewed: March 11, 2024
Nicola
United KingdomWe spent a lovely weekend away at this very nice B&B. The room was a good size, lovely & clean, bedding and towels all very clean and of good quality, good facilities (tea/coffee, kettle, hairdryer etc.) Good location (sea view!), parking on site, excellent full English breakfast, hosts and staff all very friendly and helpful. rooms are at a very reasonable price - will be back!
Stayed in March 2024
Reviewed: February 29, 2024
Paul
United KingdomNothing it was very good
Breakfast was very good well cooked and served and tasty
Stayed in February 2024
Reviewed: February 19, 2024
Dawn
United KingdomMade to feel welcome, nice quiet rooms, excellent location, very personal attention, ordered taxis for us and just made us feel so welcome. Definitely returning again.
Stayed in February 2024
Reviewed: January 28, 2024
Paul
United KingdomNothing. The hosts have everything covered
Lovely hosts, very quiet room with no outside noise. Slept well and awoke to a fabulous sea view just as described. Breakfast was excellent especially the bacon! Would highly recommend and definitely return.
Stayed in January 2024
Reviewed: January 28, 2024
Philthetourer
United KingdomNothing
Very clean, great breakfast, excellent hosts
Stayed in January 2024
Reviewed: January 14, 2024
Jefferson
United KingdomLovely property run by a lovely couple. Really enjoyed the stay. Thank you.
Stayed in January 2024
Reviewed: January 7, 2024
Carol
United KingdomOn the outskirts of Whitby, peaceful area with easy access to the beach and promenade to walk back into Whitby. Lovely pub serving good food within a short walking distance.
Stayed in January 2024
Reviewed: November 13, 2023
Chapman
United KingdomFriendly staff, clean room and lovely breakfast
Stayed in November 2023
Reviewed: October 31, 2023
Tiffany
United KingdomOwners were so friendly. Bed was really soft 💙 Was only a short walk to the sea front, then a short walk to the center of whitby, beautiful views all the way.
Stayed in October 2023
Reviewed: October 23, 2023
Jano
United KingdomNothing
Great owner and great breakfast
Stayed in October 2023
Reviewed: October 22, 2023
Gary
United KingdomNothing
There is nothing not too like a haven crest from the warm welcome you get from Chris and Fay nothing is a problem the whole place is immaculate and one of the best breakfast you could ask for. The parking is also a bonus which is hard too find in Whitby wouldn't hesitate too recommend this place too anyone.
Stayed in October 2023
Reviewed: October 17, 2023
Helen
United KingdomStaff were friendly and helpful and the room was clean and perfect for our trip. Breakfast options changed for us which was lovely.
Stayed in October 2023
Reviewed: October 16, 2023
Richard
United KingdomThe bed wasn't very big although it was comfortable
A fantastic couple run this establishment they are really friendly take their time to stop and have the conversation genuinely nice people.... the breakfast was very nice indeed and they were very accommodating and flexible with the menu
Stayed in October 2023
Reviewed: October 15, 2023
Maria
United KingdomA very warm and friendly welcome , and I felt looked after by both Chris and Fay throughout my stay.. Spotlessly clean and comfortable accommodation, and breakfast was excellent. Situated on the edge off Whitby, in a quiet residential area close to Sandsend and the golf course. Parking was a big plus when choosing where to stay in Whitby, and the costal path to reach Sandsend, or to walk into Whitby is less than a five minute walk away.
Stayed in October 2023
Reviewed: September 26, 2023
Charles
United KingdomNothing
The breakfast was good, and location was close ro the beach which was great for walking on,and within walking distance to the pavilion. The host was really accommodating letting us check in and leave the car before the appointed time, and even got us a taxi when we struggled to get one.
Stayed in September 2023
Reviewed: September 24, 2023
Kevin
United KingdomChris and Fay were excellent hosts. The location was great and quiet.
Stayed in September 2023
Reviewed: September 8, 2023
Lorraine
United KingdomReally friendly and homely. Lovely breakfast, great facilities and great location. Nice pub/restaurant across the road.
Stayed in September 2023
Reviewed: September 4, 2023
Christopher
United KingdomNothing to dislike.
The place was impeccably clean, the breakfast was superb, the bed was really comfortable and the hosts were welcoming, friendly and helpful. Location was great being only a minute’s walk to a beautiful beach, has off street parking and is only a 25 minute walk into Whitby Harbour.
Stayed in September 2023
Reviewed: September 2, 2023
Linda
United KingdomFriendly welcome by Chris and Faye, in a lovely guest house, a home from home feel, with high standard of rooms in a lovely smart and clean property in a lovely residential location within close walking distance from town centre. Full Breakfast was available, cooked fresh to order, cooked to perfection , even the poached eggs.
Stayed in September 2023
Reviewed: August 31, 2023
Mandy
United KingdomChris and Fay were awesome, breakfast fabulous. Rooms and bathrooms clean and everything required was available.
Stayed in August 2023
Reviewed: August 29, 2023
Ruth
United KingdomDistance from whitby center was a pleasant walk but around 20 minutes
Warm welcome, early check-in, parking space, breakfast, homily feel Pub over the road
Stayed in August 2023
Las Vegas, USA
Bangkok, Thailand
Thueyts, France
Dromana, Australia
Ravello, Italy
Hua Hin, Thailand
Sedgefield, South Africa
Wolseley, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content