Ditton Road, Windsor, SL3 8PT, United Kingdom
#9 of 13 hotels in Windsor
Guests' ChoiceBased on 354 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.4
Facilities
8.3
Staff
8.7
Value for money
7.9
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Rachna
United KingdomWait to be seated - staff are lovely
Good variety of options. Sometimes long queue
Stayed in April 2024
Reviewed: April 22, 2024
Maisie
United KingdomNot much choice to eat in the evenings, everything seemed to come with chips of some description. Noisy guests, the room doors slam and guests chatting to each other in the corridor at 4am is not great. Perhaps soft closers on the doors might help.
Staff very helpful and friendly from check in to check out. Very comfortable room (but in need of some updating). The lady who served our meal on the first night was great. We ate every night and the service was good. Breakfast exceptional. Location.
Stayed in April 2024
Reviewed: April 21, 2024
Jamjar123
United KingdomHaving to pay to park at the hotel!
Friendliness of staff
Stayed in April 2024
Reviewed: April 15, 2024
Ann-marie
United KingdomPaying for parking, expensive in hotel shop.
Conveniently located with large rooms. Beds were comfortable
Stayed in April 2024
Reviewed: April 13, 2024
Petra
United States of AmericaThe carpet wasn't clean. I don't think it got hoovered before we got into the room. There was stuff on the carpet everywhere.
I like the hotel overall. Breakfast is absolutely great. Staff is friendly. The bed is sooo comfortable!
Stayed in April 2024
Reviewed: April 12, 2024
Julie
United KingdomNo shower wash in dispenser
Stayed in April 2024
Reviewed: April 8, 2024
Barbara
United KingdomWe stayed for 2 nights. Room was not cleaned after our first night. Cups remained dirty. No replenishment of tea and coffee, had to go to reception. Not a problem as i make the bed etc but it has never happened before and we have stayed here several times. Fan also didnt work in bathroom.
The location, friendliness of staff. Executive lounge.
Stayed in April 2024
Reviewed: April 7, 2024
Ad728
United KingdomThe room was a bit basic, and the furniture looked a bit dated.
Good location, clean, lovely staff. Breakfast was excellent
Stayed in April 2024
Reviewed: March 27, 2024
Andreas
GermanyStaff had different opinions from which age on, kids need to pay for the breakfast. Car Park at extra cost.
Located directly at bus stop for express bus to London centre.
Stayed in March 2024
Reviewed: March 27, 2024
Bal5575
United KingdomOnly concern was child bed wasn’t made prior to our arrival but this just minor issue and the staff dealt with arranging bedding very quickly and efficiently.
Didn’t have breakfast but staff at reception were very friendly and welcoming. Great facilities to purchase drinks and snacks.
Stayed in March 2024
Reviewed: March 25, 2024
Watters
South AfricaVariety at breakfast. Same options daily. Change it up a bit. Same meals/options for 10 days not so great
Location was good. Staff very friendly and helpful
Stayed in March 2024
Reviewed: March 24, 2024
Dylan
United KingdomEverything inside was lovely, the room was nice and amazing staff
Stayed in March 2024
Reviewed: March 22, 2024
Rakesh
United Kingdombreakfast and the staff were very helpful
Stayed in February 2024
Reviewed: March 21, 2024
Katarzyna
United KingdomN/A
Clean large room and comfortable beds. Gym facilities and lovely food.
Stayed in February 2024
Reviewed: March 20, 2024
James
United KingdomRoom temprature difficult to regulate and and noisy fan system.
Excellent - simple you good quality furniture etc. Speedy and effiecient check in / out. Very good for time pressed business travellers.
Stayed in March 2024
Reviewed: March 17, 2024
Hardeep
United Kingdom£9 a day parking is quite steep and should be included in hotel stay As good as the breakfast was, unfortunately have to ask the staff for weetabix from the back which takes time out of both the customer and staff. Would be more efficient if weetabix is just left alongside the other breakfast such as porridge etc No YouTube on the smart tv or apps such as Netflix, 2024 and you’d expect this to be a necessity especially YouTube for young children as the channel selection is very limited Stayed for 2 nights and was out all day on Saturday but room wasn’t cleaned/towels not replaced as used to when staying at other hotels
Great location, around the corner from the airport and legoland, we stayed here for the latter as attended with wife and 2 young children. Very big hotel and ample amount of parking, children loved running down the corridors Breakfast very nice with a big selection, seating area very spacious, great staff in the hotel Nice touch with the free water machine aswell as the juice for guests Nice selection of drinks at the brew lounge bar area including Guinness
Stayed in March 2024
Reviewed: March 17, 2024
Roy
United KingdomThe price is a bit higher ,plus the car park charge as well.
Excellent staff and services.
Stayed in March 2024
Reviewed: March 4, 2024
Stephen
United KingdomLong walk to our room on the return journey - and how far the long stay car park is - I had my husband with me so he brought the car round for me otherwise it would have been too much for me
Reception staff extremely helpful - food in the restaurant in the evening and the breakfast was amazing room was clean and comfortable + beds were a bit hard and it would be nice to have a blanket to use for a nap during the day after a long haul flight - great parking facilities and cheap cars available to order to get to the airport - next time I will ask if we can book a taxi for our return too from Heathrow- I liked the little self serve shop although it was quite expensive and the microwave to use could be helpful to some people- maybe add milk to the shop fridges - although the bar gave us some as I hate uht milk !
Stayed in March 2024
Reviewed: March 4, 2024
Anthea
United KingdomCheck out isn’t till 12pm but I got a knock on my door from housekeeping at 8am to refresh the room which wasn’t necessary. I was a little annoyed because it interrupted my sleep and the housekeeper didn’t apologise. Some elements of the room felt a bit dated; the chest of drawers the tv was on for example. And the chair by the desk was a bit too low to be able to use the mirror effectively. Would be solved by moving the mirror down 2-3 cm.
The property was easy to find with ample parking. The reception staff were lovely and really helpful in explaining everything upon check in. Express check out was also really useful so I could just be on my way. Paying for parking at the reception was also really straightforward too.
Stayed in March 2024
Reviewed: February 28, 2024
Kirsteen
United KingdomIts was comfortable
Stayed in February 2024
Reviewed: February 21, 2024
Taimoor
United KingdomBreakfast wasnt included. Most of hotels in same range/area included breakfast.
Location!
Stayed in February 2024
Reviewed: February 10, 2024
Pauline
IrelandNothing
Breakfast was very nice, especially rhe fresh omelettes. We needed to leave our luggage in hotel for the day & we collected it in the evening, there was no problem doing that. Thank you. The receptionist helped us when we asked what bus or train would be best to take into the city.
Stayed in February 2024
Reviewed: February 5, 2024
Sandra
United KingdomBed much to close to wall ok if you are a stick insect am size 14 , bed light to high up to switch of , pipe under the sink has a pipe that has corroded up and a right mess must still be leaking , did mention it to reception on leaving
Breakfast was excellent, staff very good allways helpful
Stayed in February 2024
Reviewed: January 11, 2024
Green
United States of AmericaBroken kettle.
Very quiet yet convenient to Heathrow. Large room with seating area and desk. Functional bathroom. Room service able to cater for vegans, after some discussions!
Stayed in January 2024
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