London Rd, Bapchild, Sittingbourne, ME9 9PP, United Kingdom
#7 of 23 hotels in Sittingbourne
Guests' ChoiceBased on 817 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
8.8
Facilities
9.2
Staff
9.4
Value for money
8.5
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Elizabeth
United KingdomI liked that the hotel was clean, and the staff were genuinely kind and couldn’t do enough to help, the breakfast very hood, the spa facilities were also very good. The gym was adequate and clean. The ground were beautifkk in and it had a very zen vibe. I will definitely be back.
Stayed in April 2024
Reviewed: April 6, 2024
Amy
United KingdomAlways amazing
Stayed in April 2024
Reviewed: April 5, 2024
Charlie
United KingdomEverything was amazing 😍
This is our second time here now and was just as lovely as the first time we visited, bedrooms are beautiful, spa is so relaxing and we was impressed to learn that in the spa was a phone you could call out to the bar to place drinks orders and they bring to you, nothing like chilling with a glass of bubbles by the pool, we will definitely be back
Stayed in April 2024
Reviewed: April 5, 2024
Glen
United KingdomFound sauna quite small and had no light inside, or at least it never worked
Food was excellent, pool area superb, all staff were 5*
Stayed in April 2024
Reviewed: March 23, 2024
Richard
United KingdomNothing
Lovely relaxed atmosphere. Great facilities
Stayed in February 2024
Reviewed: March 18, 2024
Donatas
United KingdomWe loved swimming pool, steam room and sauna. Had a dinner and breakfast so the food was very delicious. Room is spacious and clean
Stayed in March 2024
Reviewed: March 14, 2024
Daniel
United KingdomHannah's dedication to providing outstanding customer service did not go unnoticed. Her friendly demeanour and willingness to assist created a positive and memorable impression, elevating my overall experience at your hotel.
Stayed in January 2024
Reviewed: March 13, 2024
Clare
United KingdomIt was a bit hot.
The staff were extremely helpful and lovely! Facilities were perfect, food was good.
Stayed in March 2024
Reviewed: March 6, 2024
Jacqueline
United KingdomExceptionally clean. Staff were efficient, helpful and friendly. Facilities were excellent - used spa and restaurant and both very good.
Stayed in March 2024
Reviewed: February 26, 2024
Brendan
United KingdomGreat staff, all requests were met. Great food and facilities.
Stayed in February 2024
Reviewed: February 26, 2024
Nicholas
United KingdomN/A
Peaceful and great staff
Stayed in February 2024
Reviewed: February 22, 2024
Lee
United KingdomGreat place so much character very relaxing
Stayed in February 2024
Reviewed: February 20, 2024
Edith
Zimbabwecharming boutique hotel with a traditional english feel. The fires in the lo9unge were great for warmth and ambience
Stayed in February 2024
Reviewed: February 4, 2024
Andreea
United Kingdom- water in the pool area was too chlorinated it it could also have been warmer - Wasn’t impressed with my fish dish, a bit too salty for me
The property, the ambiance, the fire in the fireplace downstairs - the room, the bed, the shower, the heaters - the gym - the sauna - impeccable service in the restaurant - friendly checkin and checkout
Stayed in January 2024
Reviewed: January 28, 2024
Carol
United KingdomN/A
Location facilities food friendliness of staff
Stayed in January 2024
Reviewed: January 25, 2024
Kay
United KingdomLovely hotel, pool and spa amazing. Nice breakfast, nice seating areas in and around bar, mixture of the old house and new. Staff extremely polite and helpful.
Stayed in January 2024
Reviewed: January 25, 2024
Thanetmag
United KingdomJust a very minor detail, I would have liked a later breakfast (it closed at 9am).
The spa was super, swimming pool, hydro and jacusi, sauna and steam room. Plenty of showers and changing room lockers. The gym was well equipped and working. Room was comfortable and spacious with wonderful bathroom.
Stayed in January 2024
Reviewed: January 19, 2024
Clifford
United KingdomExerllent
Stayed in January 2024
Reviewed: January 14, 2024
Heidi
United KingdomOverall lovely stay the price abit over the top
Amazing breakfast
Stayed in January 2024
Reviewed: January 2, 2024
Giuseppe
United KingdomStaff was lovely and the place is amazing! We loved the fact that despite checking out in the morning, you get still access to the spa until it closes on the day, it makes such a difference! You get to unwind one last time after your stay has ended! Well done team!
Stayed in January 2024
Reviewed: December 31, 2023
Sarah
United KingdomNothing
Spa , food was lovely
Stayed in December 2023
Reviewed: December 23, 2023
Sam
United KingdomSpa bath didn't work in hotel room
Room was great, food was great, facilities were great
Stayed in November 2023
Reviewed: December 18, 2023
Balderz
United KingdomThe electric lock on the door was not working and there was only one key which created a few problems.
The hotel was very nice. Its a bit of a warren but once you get your bearings. Breakfast had a full choice, continental and full English.
Stayed in December 2023
Reviewed: December 17, 2023
Suzanne
United KingdomHard mattress and flat pillows no herbal tea in room or fridge and no hook on the bathroom door, small steam and sauna room
Cleanliness friendly staff and good food compliments to the chef
Stayed in December 2023
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