Ewenny Road, Ewenny, Bridgend, CF35 5AW, United Kingdom
#9 of 10 hotels in Bridgend
Guests' ChoiceBased on 1285 hotel reviews
7.5Cleanliness
8.2
Comfort
8.3
Location
8.5
Facilities
7.8
Staff
8.6
Value for money
7.5
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Jadine
United KingdomFirst I would like to say the manager was so kind and helpful l had the afternoon tea and it was extremely disappointing, however the manager was fantastic and helpful and went the extra mile, I only brought it up because it was very negative but the staff made it much better so again great staff. Don't let it put you off!! Maybe just avoid the afternoon tea especially if you're on your own they seem to forget you're having afternoon tea and just grab what they have left over not good!
The staff are fab, the pool and sauna/steam room is so lovely, they were very accommodating to my needs when I needed to make changes fab!
Stayed in April 2024
Reviewed: April 5, 2024
Mike
United KingdomNo negatives.
Excellent breakfast. Quiet room/good night's sleep.
Stayed in April 2024
Reviewed: April 4, 2024
Robin
United KingdomBreakfast
Location very good, breakfast buffet was cold and would not have passed legal holding temperatures
Stayed in March 2024
Reviewed: April 2, 2024
Ryan
United KingdomIt was a little noisy as my room was located by the stairs. Not too much though, just noticeable, and not much the hotel could do
The room was a good size and decorated well. Felt relaxed.
Stayed in April 2024
Reviewed: April 1, 2024
Jayson
United KingdomI found the hotel through booking.com and rang them to ask about bringing my small dogs, and was told they have pet friendly rooms and if I booked then the receptionist will be able to pull my booking to ensure everything was okay and we were in a good room , the room was £89 booked through booking.com everything was fine until check out when I was given a £20 extra charge for my dogs while checking out there was other hotel guests around and i felt I didnt have a choice but to just pay it and leave rather than argue that at no point had anybody mentioned a extra fee , booking.com doesn’t have that as a extra and the receptionist I spoke to at point of booking never told me about it either , I understand why they would have the charge and if I was given warning of it during booking I wouldn’t have minded but I had 3 points of contact with reception and it was only on leaving was I given the charge is just left a bitter feeling towards the hotel, everything seems to be geared up towards extra charges , when checking in the receptionist was pushing the breakfast on us and said it would be cheaper if we booked it now than in the morning and there was a small bottle of wine in the room that said this is free to have at £8 a bottle so it makes you not know where it’s complimentary or an extra charge , when I book through booking.com and am told £89 that’s what I expected to pay if the hotel policy is to charge for pets you should be adding this as a option on the booking
Clean , modern , plenty of parking ,
Stayed in April 2024
Reviewed: April 1, 2024
Rebecca
United KingdomPillows really hard & flat .
Nicely renovated . Very clean and with good lighting . Was dog friendly so could bring my puppy for extra charge of £10 😁 Son enjoyed the pool facilities although jacuzzi not working . Front dest so helpful and friendly 😄
Stayed in April 2024
Reviewed: March 29, 2024
Stephen
United KingdomOnly downside was the Spa jacuzzi was out of operation
Room was spacious, comfortable , clean and fit for purpose. Breakfast was plentiful and piping hot. Breakfast room was clean and Spacious . Excellent all round. As I was there for a Wedding, did not have Dinner , though Food could be ordered from the Room.
Stayed in March 2024
Reviewed: March 25, 2024
Debbie
United KingdomNothing to dislike
Rooms are very spacious and clean. Facilities were great swimming pool and sauna great. Restaurant and bar area great. Location ideal for where we wanted to see overall great place.
Stayed in March 2024
Reviewed: March 2, 2024
Linda
United KingdomBreakfast buffet area is too small and cluttered.
Location was quiet. Staff friendly and efficient. Everywhere was clean and fresh.
Stayed in February 2024
Reviewed: February 29, 2024
Nicola
United KingdomN/A
N/A
Stayed in February 2024
Reviewed: February 25, 2024
Jenny
United KingdomFood was just OK. Breakfast was a buffet and could definitely be improved. Wasn’t visually appealing. Coffee from a machine made with UHT milk.
Most of the common areas have been upgraded as was my room. Room was spacious and clean.
Stayed in February 2024
Reviewed: February 19, 2024
Marion
United KingdomTop end price but with no breakfast included. Very limited time children could use the pool and complicated inconvenient key entry process having to leave room key at reception which was far away from our room and pool area. Evening meal service and choice were very restricted. The very modern bar, reception and restaurant were uninviting with no atmosphere.
Central location
Stayed in February 2024
Reviewed: February 16, 2024
Richard
United KingdomJacuzzi still not working.
The staff were fantastic, welcoming and very friendly, nothing was to much trouble and an asset to any business.
Stayed in February 2024
Reviewed: January 22, 2024
Mark
United KingdomI wanted a small pizza. I cannot eat a 12 inch one. How about a half pizza?
Ham sandwiches with brown bread and mustard
Stayed in January 2024
Reviewed: January 20, 2024
Julie
United KingdomBeing charged twice for some one else Room service was not good also used my card when i wasnt present to pay for someone room service wasnt happy at all Fruad that would be
The set out off the hotel very friendly when ordered room service
Stayed in January 2024
Reviewed: January 15, 2024
Rachel
United KingdomFood that is GF and vegan; hash browns
Pet friendly Location Spa facilities Service in the bar - one lady (long brown hair) especially
Stayed in December 2023
Reviewed: January 11, 2024
Debbie
United KingdomA magnifying glass would have been helpful in the bathroom
The staff were friendly and welcoming. The room was amazing ! We stayed for a function and it was perfect
Stayed in January 2024
Reviewed: January 6, 2024
Lisa
United KingdomBar staff quite inexperienced
We had an enjoyable stay
Stayed in January 2024
Reviewed: December 29, 2023
Babs
United KingdomPerfect location, very comfy rooms. Breakfast choice lovely
Stayed in December 2023
Reviewed: December 28, 2023
Judy
United KingdomCar park in poor state of repair
Friendly staff in the restaurant and bar. Quality of the food.
Stayed in December 2023
Reviewed: December 26, 2023
Wendy
United KingdomIt’s a sham that the jacuzzi doesn’t work, and it was very difficult to change dates after our house move date was changed.
It’s a very convenient location. Nice facilities.
Stayed in December 2023
Reviewed: December 11, 2023
Mike
United KingdomThere was a party "Peaky Blinders" on the night we were there and unfortunately some drunks were still noisy in the corridor outside our rooms until 3.30 in the morning.Not a good night's sleep . Will check next time we book there are no parties.
Accommodation very pleasant
Stayed in December 2023
Reviewed: December 10, 2023
Wendy
United KingdomThere were lots of renovations going on We were woken up by other guests who were very loud banging doors swearing and shouting
The Christmas decorations were lovely. Staff were friendly
Stayed in December 2023
Reviewed: December 8, 2023
Kieran
United KingdomBeen here a few times always been great and the staff are lovely and helpful however this time the pool was cold! Never normally is but would still come again :)
Lovely clean warm welcoming rooms
Stayed in December 2023
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