South Quay, Marsh Wall, Tower Hamlets, London, E14 9SH, United Kingdom
#152 of 1,007 hotels in London
Guests' ChoiceBased on 3495 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.7
Staff
9.1
Value for money
8.1
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Ian
United KingdomBit pricey but for a one off special occasion it was ok
Clean and tidy very friendly staff exceptional service great food and drink very welcoming
Stayed in May 2024
Reviewed: May 5, 2024
Paula
United KingdomN/A
Prosecco on arrival, comfortable room, great nights sleep, plentiful breakfast with great selection
Stayed in April 2024
Reviewed: May 5, 2024
Clifford
United KingdomCheck in was delayed until after advertised time.
Staff very attentive. Very good breakfast.
Stayed in May 2024
Reviewed: May 2, 2024
Hussain
United KingdomLovely staff and concierge by the name of Abdel Maryam and krystena. Very courteous and professional. Attentive to the needs of customers. Spacious hotel, quite discreet yet close to amenities. 24-7 food. Big rooms. Good Wi-Fi. Netflix in rooms. Clean and excellent spa. A gem of a hotel and fair priced.
Stayed in April 2024
Reviewed: April 29, 2024
Paul
United KingdomFixed windows
Good room, very comfortable bed, 5 mins DLR and fabulous staff
Stayed in April 2024
Reviewed: April 29, 2024
Marco
ItalyNot the best view of the inside rooms on the lower floors. Only 1 chair for a 4 people bedroom.
Nice area, large rooms, nice executive lounge, very nice personnel.
Stayed in April 2024
Reviewed: April 28, 2024
Caroline
United KingdomNothing, it was all excellent, would definitely stay there again.
Staff were very welcoming, we were offered a glass of prosecco on arrival. The room was clean and tidy and there was everything that we needed. One stop on the tube to get to the O2.
Stayed in April 2024
Reviewed: April 27, 2024
Samuel
South AfricaThe breakfast was a bit monotonous as it was the same every day.
The Location was good. The room was clean and the service was good.
Stayed in April 2024
Reviewed: April 25, 2024
Graham
United KingdomI am probably wasting my time even writing this, but what really annoys me about hotels in London the night before the marathon is the exorbitant prices. Especially when so many of the people staying are runners, raising money for charity. Wonderful charities. I appreciate it's business but some of the prices were frankly ridiculous. Then in the last couple of weeks I get emails asking me if I want to upgrade because there are so many rooms unsold. It's hardly surprising given the prices. This isn't a dig purely at The Hilton London Canary Wharf, it's all London hotels on the eve of the marathon. But I would kindly suggest they rethink their pricing strategy for Saturday 26th April 2025 and enter into the spirit of the London Marathon weekend. Thank you.
Being London Marathon weekend, you could immediately tell there was a buzz of excitement the moment you walked into the hotel. The staff were kind and friendly. The rooms clean and comfortable. The breakfast was excellent. Thank you.
Stayed in April 2024
Reviewed: April 21, 2024
Karen
United KingdomPerfect for O2 and easy access for the tube station A very warm welcome when we arrived, the staff couldn’t help us enough
Stayed in April 2024
Reviewed: April 15, 2024
Emma
United KingdomNothing
Handy location - spacious rooms
Stayed in April 2024
Reviewed: April 15, 2024
Abimbola
United KingdomShower gel bottle was empty in the bathroom
Very clean and neat
Stayed in April 2024
Reviewed: April 14, 2024
Philip
United KingdomClean and tidy and just easy to mix with the staff
A lovely quiet place to relax and enjoy
Stayed in April 2024
Reviewed: April 14, 2024
Mohammad
United KingdomV close to underground station on Jubilee line -v convenient
Stayed in April 2024
Reviewed: April 14, 2024
Justyn
United KingdomGood location.
Clean, spacious room with comfortable beds.
Stayed in April 2024
Reviewed: April 14, 2024
Nazareth
United KingdomNo complaints
Breakfast was very good, and stay was comfortable
Stayed in April 2024
Reviewed: April 13, 2024
Sandra
United KingdomLovely atmosphere and well presented. Really close to Canary Wharf station and amenities. It was really quiet in our room.
Stayed in March 2024
Reviewed: April 13, 2024
David
United KingdomLeaving
Location
Stayed in April 2024
Reviewed: April 13, 2024
Janet
United KingdomNothing
Our room was lovley decorated with balloons petals on the bed birthday card chocolates ect very much appreciated
Stayed in April 2024
Reviewed: April 11, 2024
Susan
United KingdomNothing really apart could have done with fatter pillows, no spares in cupboard, but I could of asked I’m sure they would have been obliging.
Convenient for o2, nice quiet area, clean, staff very helpful and polite.
Stayed in April 2024
Reviewed: April 9, 2024
Noreen
United KingdomGreat location Canary Wharf. Excellent room. Didn’t have breakfast
Stayed in April 2024
Reviewed: April 9, 2024
Johanna
SwedenWe were in London celebrating a birthday, and the staff really went above and beyond to make us feel welcome. The room was great - really big, and very clean.
Stayed in March 2024
Reviewed: April 8, 2024
Laura
United KingdomQuiet room
Stayed in April 2024
Reviewed: April 7, 2024
Julia
United KingdomEverything about the hotel was great
Stayed in April 2024
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