Bridge Street, Cannock, WS11 0DQ, United Kingdom
#12 of 14 hotels in Cannock
Guests' ChoiceBased on 256 hotel reviews
6.0Cleanliness
7.2
Comfort
7.0
Location
7.6
Facilities
6.5
Staff
8.0
Value for money
6.5
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Sarah
United KingdomA couple of small issues, but made Staff aware and check out as it didn’t really causes any problems. Unfortunately, the gym is closed for renovation which is a little disappointing.
Overall, it was good. Room decent size. Great for what we needed. A staff were friendly. Would return visit if we are in the area again. Showers were lovely and hot.
Stayed in April 2024
Reviewed: April 24, 2024
Mccartney
United KingdomTV had sound issues and ch choice poor
Clean comfortable room.
Stayed in April 2024
Reviewed: April 24, 2024
Colin
United KingdomThe room smells of tobacco
Comfortable bed
Stayed in April 2024
Reviewed: April 19, 2024
Martin
United KingdomFirst room we were given smelled of smoke so had to move. Rooms showing their age and the beds were poor.
Low price in a good location for parking. Staff were lovely as was the breakfast.
Stayed in April 2024
Reviewed: April 15, 2024
Faiza
United KingdomCleaning
Service
Stayed in April 2024
Reviewed: April 7, 2024
Iris
United KingdomBad lighting in the bathroom. Smoke detector hanging off the ceiling No shower gel Drinks machine out of order at breakfast-I had to request hot drinks
Comfortable bed
Stayed in April 2024
Reviewed: October 24, 2021
Lewis
United Kingdomfire alarm sounded at 2am for no reason reception called my room phone at 5am for no reason, I answered and they had rang the wrong room
nice room, spacious, comfy bed & clean
Stayed in September 2021
Reviewed: October 23, 2021
Simon
United KingdomSettee bed which we did not request set up in room
Stayed in September 2021
Reviewed: October 12, 2021
Sleena
United KingdomLifts
Location
Stayed in September 2021
Reviewed: October 3, 2021
Daniel
United KingdomNot really up to usual Holiday Inn standards, just feels like this is at the end of the list to be updated and renovated. Creekingly old but had a decent sleep in a pretty small room / cell, probably a little too expensive at £80 odd but all the other hotels were full !
Easy to find, Staff were great on booking in, friendly and welcoming. Basics provided in the room
Stayed in October 2021
Reviewed: October 3, 2021
Steven
United KingdomWarm air unit not working, extractor fan not working. No USB socket, and the sink moved when in use and the shower door was missing.
Stayed in October 2021
Reviewed: September 25, 2021
Gemma
United KingdomThe bathroom could do with a bit of maintenance
The experienced waiter in the bar upstairs was brilliant with two new recruits. trying to teach them everything he could. The man on reception was also very welcoming.
Stayed in August 2021
Reviewed: September 20, 2021
Lok
United KingdomWhen I first arrived, there was a huge guided tour bus stopped in the entrance, blocking an entire drive way so I pulled forward to ask about the parking situation. The staff signalled me to stop so I did and then he did a very ambiguous hand gesture and I thought he meant they’ve cleared all the bags from the guided tour bus and it’s ok for me to pull forward- but no! He yelled at me and said “do you not understand the word wait?”- also just because I am not british, does not mean I don’t understand English, I just couldnt understand his ambiguous hand gesture. This was the rudest welcome from a hotel that charges over £100 a night. Until the staff realised I’m also a customer, he become nicer. Then when I got my room, the bathroom light was broken and kept flickering so I told reception about it. I left for the night and when I was back late, the light was never fixed so I guess room 601 will forever have a flickering light in the bathroom. The second day I asked for more towels and rubbish bags because the rooms aren’t serviced until you leave (which is disgusting!) and they never arrive! There’s only 1 lift for everyone in the hotel and the hotel has 12 floors and it’s very unfriendly for customers with disability or people who simply wish to use the lift without a 10 minute wait each time. Would never stay here or recommend it to anyone for sure!
Good location (sort of)
Stayed in September 2021
Reviewed: September 19, 2021
Marek
United KingdomIt’s tired and in need of some refurbishment. Also, equipping a room with 2x 20cl teeny tiny tubes of shower gel for a two night stay is, well, ambitious. However, the worst part was discovering that someone / something had clearly puked / spilt something very grim on the floor and some kind of creature had torn up the carpet near the window. It almost made me call reception to send up a bible, some holy water and a very experienced Jesuit priest.
It’s turning into a bit of an iconic feature of the midlands. The vista windows are great.
Stayed in September 2021
Reviewed: September 19, 2021
Martin
United KingdomThe heat in the room. Air con broke. Like sleeping in a sauna
Good location. Nice and clean and the staff were friendly
Stayed in September 2021
Reviewed: September 18, 2021
Reg
United KingdomWe had a meal when we arrived in sky view restaurant which we had read about in the reviews and was recommended, but this not the case, it served very poor quality food and was expensive for what it was, would definitely not recommend this as a place to eat and have dinner.
Room was okay what we expected, breakfast again was okay with reasonable selection.
Stayed in September 2021
Reviewed: September 16, 2021
Tatjana
United KingdomUnfortunately, it s not possible to open the window in the room, so no fresh air and it was extremely hot in the room , the air con did not work well and blew warm air
Nice clean modern room, comfortable beds, polite staff
Stayed in September 2021
Reviewed: September 16, 2021
Sinead
United KingdomThe rooms are too warm we were unable to sleep properly due to air conditioning not working properly
Staff very friendly
Stayed in August 2021
Reviewed: September 12, 2021
D
United KingdomRoom was way too hot and air con did not work i was selecting cold air but there was no cold air… ac too loud. I asked for a fan which was sent up to our room immediately however it didn’t do much of a difference at all.
Stayed in September 2021
Reviewed: September 7, 2021
Dave
United KingdomToo hot - aircon poor
All was ok
Stayed in August 2021
Reviewed: September 6, 2021
Janis
United KingdomThe room was a little tired and could do with a little TLC. The sky bar wasn't as nice as I thought it would be and there was a smell of cooking fat which wasn't very pleasant.
The room was spotless and there was a iron and ironing board in your room which saved you from having to ring reception. The hotel was in a good location as it wasn't too far to walk into town plus it was close to the wedding reception we were going too.
Stayed in September 2021
Reviewed: September 5, 2021
Paul
United Kingdoma lot 1 . no extractor fan in bathroom 2 . no shower mat in shower which was very slippy 3 . no shower door so when you showered the bathroom floor was soaked 4. hole in the carpet near the door . 5 . breakfast was cold at 8 .00 in the morning and staff playing games with each other . 6 . all hand sanitising units were all empty all the time we were rhere
the bed was comfy
Stayed in September 2021
Reviewed: August 26, 2021
Kevin
United KingdomMy shower didn't have a door, the runners were there but no door so there when I had a shower each morning the bathroom floor got drenched, this left a very slippy step out of the shower, whilst the views were good the windows were very dirty which I think is important when you are the tallest building in the area.
The hotel looks incredible from a distance, the views are spectacular especially from the 12th floor restaurant but it feels dated now, the staff were nice if a little inexperienced and the bed was comfortable.
Stayed in August 2021
Reviewed: August 24, 2021
Cheershouse
United KingdomBreakfast was poor quality and not very hot.
Good value room and comfortable bed, although accessible bathroom was adequate, would benefit from an upgrade.
Stayed in August 2021
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