639 Harrow Road, Kensington and Chelsea, London, NW10 5NU, United Kingdom
#970 of 1,010 hotels in London
Guests' ChoiceBased on 982 hostel reviews
5.1Cleanliness
5.6
Comfort
5.6
Location
6.6
Facilities
5.4
Staff
6.5
Value for money
6.4
Free WiFi
6.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Cariou
United KingdomWell,11pm-went to reception asking for access to kettle in the canteen. Closed.Fair.What about your kettle ?(night shifts workers usually have one.) Yes "we" do have a kettle. Me:let me get water from the bathroom-I brought my cup. Receptionist:No.u need to buy OUR mineral water...£2.50 Me"!!!!!!!????Excuse me? Rcptp:U not getting a coffee for free,We need £. (Just paid £70 for twin bedroom.2ppl.shared bathroom no breakfast.) Me:legging it before blowing a huge 1.all way up to 4th floor. WHAT IS WRONG WITH THESE PEOPLE!? DO THEY REALISE THEY WORK IN "HOSPITALITY"-there's a clue.... Thx for your help. I get the place has high turnover. I'M NOT coming back. Not for the £2.50,for the Principle...... Stay safe.
50yd from station. Our room out of 4 private rooms,quiet.
Stayed in April 2024
Reviewed: February 9, 2024
Laura
GermanyThe beds were uncomfy, the cleaning stuff came in while we were changing
The location is pretty close to the city center and the area is really cute
Stayed in January 2024
Reviewed: January 4, 2024
Henri
FinlandThe reception ladies looked so bored and angry and unhelpful. That made me feel very uncomfortable and not welcome. They spoke so softly behind the glass that it was almost impossible to hear 'em. Gladly the boys near the desk helped me and were really helpful and made me feel a bit safer, even though their buddies were hustling weed outside. I did not find any mention of a 10EUR deposit from any document. This should be made clearer to customers as 0,00001% of people carry cash in 2023 and I felt very uncomfortable to leave my passport to the ladies as I did not trust 'em. Everything went fine in the end though, so no problem.
Cheap place. Easy access via metro, or walking distance from library bus stop.
Stayed in December 2023
Reviewed: December 20, 2023
Renee
United KingdomThe restaurant, the broken toilets on the 2nd floor, the mouse in the small lounge room, housekeeping had to be reminded to wash out the shower, Mold inside the shower in the female room. Small lounge area closes at 11pm. The larger longe room windows were open when it was cold outside. Male staff walking into a female room before knocking on the door.
Staff are really nice people. Everyone was extremely helpful and super friendly. They always smiled was very pleasant especially reception and security.
Stayed in October 2023
Reviewed: December 14, 2023
Tigna
LatviaSelf service kitchen.
Perfect location and rooms for 4 persons.
Stayed in December 2023
Reviewed: November 9, 2023
Ugnė
LithuaniaThere was no heating in the room so it was cold at night
Room for ourselves
Stayed in November 2023
Reviewed: November 7, 2023
Leong
United KingdomCleanliness Staffs (cleaners are friendly)
Location
Stayed in October 2023
Reviewed: September 21, 2023
Nadia
United KingdomIt was close to the tube and quiet
Stayed in September 2023
Reviewed: September 16, 2023
Eyta
MalaysiaI can feel the spring inside the mattress. Please change for the new one. Other that all are good.
Location is very near to the tube station. Just few steps from the hostel. Bus also available within minutes. Have toilet and shower inside the room. Clean room and toilet
Stayed in August 2023
Reviewed: September 11, 2023
Denis
SpainOnly 2 toilets for everyone. Small rooms to put 12 people
Location, close to the museums
Stayed in September 2023
Reviewed: August 24, 2023
Lawrence
South AfricaThe kitchen was disgusting. There is nothing to use to cook and nothing to even clean with. For such a large packpackers the is a tiny little kitchen which is very inconveniently placed.
The rooms on-site bathroom. The helpful and nice staff.
Stayed in August 2023
Reviewed: August 13, 2023
Hopking
United Kingdomclose my destination I need to see ,,
yeah first night I meet two midle east not good complain about taking show less done 5 minute ,think the was no ok,,next night the change anther room was ok but he snoring lot kkkk but nice person he was friendly ,so I hate good time they time i traveling here
Stayed in August 2023
Reviewed: July 30, 2023
Rebecca
United KingdomThe mattress sunk and was very uncomfortable. I could barely sleep.
The staff were friendly and helpful.
Stayed in July 2023
Reviewed: June 29, 2023
Karol
BrazilNoise
Location
Stayed in June 2023
Reviewed: June 28, 2023
Allert
United KingdomBathrooms need to flush properly as a result were not always clean.
Location right next to the tube.
Stayed in June 2023
Reviewed: June 20, 2023
Kim
United KingdomVery noisy location, traffic noise. Bathroom and showers need to be improved
Good location close to transport and park. Only 4 people per room
Stayed in June 2023
Reviewed: May 26, 2023
Colin
United KingdomNot entirely confident that all the beds had been changed. I chose the one most likely. It was £16 for the night, I wasn't expecting a mini-bar.
This was a bed for a few hours shut eye having arrived late in the evening. Was away sharp. I slept well, had a shower and my bike was unmolested. My needs are simple. The night staff were exceptional - friendly and helpful.
Stayed in April 2023
Reviewed: May 25, 2023
Hugo
PeruThere wasn’t soap, shampoo or towels, the staff offer to sell one towel(the only one left), the cost was 8 pounds
Stayed in May 2023
Reviewed: May 11, 2023
Sion
United KingdomAn on suite washroom and toilet would have been nice
Was exactly what we were looking for, a bed for the night.
Stayed in May 2023
Reviewed: March 26, 2023
Paul
United KingdomRoom had no toilet and windows news on sorting as didn't close properly
Price
Stayed in February 2023
Reviewed: March 19, 2023
Valdas
United KingdomThe room was next to a busy road, and it wasn't easy to sleep because of the traffic sounds.
The price was very competitive. The room was clean.
Stayed in March 2023
Reviewed: March 5, 2023
Kseniia
GreeceThere were only two sockets in a room for 4 and they were located inconveniently. The shower cabin in the room was very small. There was another shower in the female restroom but it was locked :(
The staff is very friendly and the Underground is right there
Stayed in March 2023
Reviewed: March 1, 2023
Elisa
United States of AmericaThe kitchen only had two refrigerators not enough space for my food that needed to be refrigerated.
The hostel was not expensive, and it was in a great location.
Stayed in February 2023
Reviewed: February 6, 2023
Jones
United Kingdomrooms were stuffy; shower in the room seemed out of place
good location; low price
Stayed in January 2023
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