Reviews of Imperial Hotel Blackpool This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
North Promenade, Blackpool, FY1 2HB, United Kingdom
#123 of 243 hotels in Blackpool
Guests' ChoiceReview Score
Based on 9241 hotel reviews
8.1Score breakdown
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Cleanliness
8.4
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Comfort
8.3
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Location
8.7
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Facilities
7.9
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Staff
9.0
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Value for money
8.0
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Free WiFi
8.3
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Reviewed: May 3, 2024
Richard
United Kingdom7 Reviews8.0“Overall a good stay at a nice hotel, we would book this hotel again and be better prepared.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
The view from the room window was not the best, as it was located more to the side and rear of the hotel and not the nice sea front. Very disappointing to pay for parking whilst being a blue badge holder, this is the first time we have experienced this at a hotel.
A nice stay, breakfast was not included, but we used the No 10 bar and room service which were very good. The bar staff were very friendly. The room was good and clean.
Stayed in April 2024
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Reviewed: May 3, 2024
Bob
United Kingdom5 Reviews8.0“Looked after well, by friendly staff again, but yet again nobody seems to know which rooms are near”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
No disabled facilities in my room, 4th floor meant taking two lifts, not ideal for myself, severely disabled, mobility wise, which they were well aware of
The meals were very good, good choicr etc
Stayed in April 2024
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Reviewed: May 3, 2024
Karen
United Kingdom5 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The bathroom definitely needs updating.
Communal areas were lovely, bar, restaurant, etc.
Stayed in April 2024
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Reviewed: May 3, 2024
Mike
United Kingdom99 Reviews29 helpful votes9.0“Fascinating historical hotel and great value”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
This hotel is a fascinating piece of history. I stayed in one of the older double bedrooms. It was dated but clean and comfortable. The shower was excellent and the toiletries excellent quality. All the staff were wonderful and it was great value.
Stayed in May 2024
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Reviewed: May 3, 2024
Paul
United Kingdom11 Reviews7.0“It was an enjoyable experience.”- • Leisure trip
- • Couple
- • Deluxe Double Room with Sea View
- • Stayed 1 night
- • Submitted from a mobile device
What the place needs is clean windows! Really let the place down. Seriously. Bedroom seemed dated.
Loved the grandeur of the place. Beautiful old building
Stayed in May 2024
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Reviewed: May 2, 2024
Catherine
United Kingdom12 Reviews7.0“Overall we enjoy staying at the imperial”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
Rooms are a bit tired
Would have liked a room at the front for a change we have been 3 times already
Stayed in May 2024
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Reviewed: May 2, 2024
Bopathorne
United Kingdom14 Reviews8.0“Amazing would stay again (but would check pillows before bedtime”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The pillows and bed. Didn't sleep at all. The bed was very hard and the pillows were like paper. There were no spare ones in the wardrobe as described and when I calmed down stairs twice just before midnight no answer hence no sleep. Please get new pillow they are really needed
The hotel is beautiful. The staff were very helpful and it had a lovely bar with entertainment. Breakfast was also very good with a good choice
Stayed in May 2024
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Reviewed: May 2, 2024
Tracy
United Kingdom4 Reviews2 helpful votes9.0“Great value stay”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Reception and breakfast staff although helped when we asked all looked unhappy 🙁
Great old hotel best sleep ever comfy beds
Stayed in May 2024
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Reviewed: May 2, 2024
Stephanie
United Kingdom18 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms very dated, dirty windows which we actually couldn't physically see out of🙃 awful beds. Terrible banging from pipes in bathroom. Considering how much I paid for 2 nights I would not return unless there is a big refurbishment on the rooms !!!
Friendly staff, nice food ,good entertainment.
Stayed in April 2024
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Reviewed: May 2, 2024
Lambert
United Kingdom1 review9.0“Very nice, chilled and pleasant”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast excellent
Stayed in April 2024
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Reviewed: May 1, 2024
Gemma
United Kingdom9 Reviews8.0“Lovely place to stay especially if you get a room with a view”- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 1 night
- • Submitted from a mobile device
The view from the bedroom window was awful, looked out onto the bin area and other windows facing you
Clean, staff polite, great location, great price
Stayed in April 2024
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Reviewed: April 30, 2024
Barbara
United Kingdom12 Reviews7.0“A pleasant stay”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Rooms are very tired looking. Carpet stained, double room a bit dark and small, dodgy wooden blind fit for the bin on bathroom window. Shower was dated. On the plus side room was cleaned daily and plenty of towels, bed comfortable. Expensive for the standard of room.
Breakfast was good, staff attentitive in the dining room and hotel was clean. Entertainment on in bar. Have stayed several times now due to the location.
Stayed in April 2024
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Reviewed: April 30, 2024
Brian
United Kingdom8 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Double Room with Sea View
- • Stayed 3 nights
- • Submitted from a mobile device
None
Food very good very clean hotel would stay again
Stayed in April 2024
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Reviewed: April 30, 2024
Barry
United Kingdom15 Reviews8.0“Loved the stay but extras were expensive and, in our case not worth it.”- • Leisure trip
- • Couple
- • Deluxe Double Room with Sea View
- • Stayed 4 nights
Paid for de-luxe room with sea view and was grossly underwhelmed with what we got. Room itself was large enough but we have stayed in better "standard rooms", nothing seemed to be "de-luxe". Sea view was through one window .measuring approx. 3ft wide, hardly panoramic. We felt as though we had been short changed there. Having said all that, we did , overall, enjoy our stay and might even return one day, but would think twice about all the expensive "De-luxe" extras.
Hotel is well positioned with plenty of (expensive) parking on site. Tram stop right outside hotel, walkable into town centre and attractions even though I am a little bit disabled at the moment. Buffet breakfast was wonderful with plenty of choice of hot or cold. Dinner was excellent but menu was a little bit limited. Hotel is what I would describe as being old fashioned looking but excellent in appearance and atmosphere (confused?). Room was clean and comfortable but see below for other comments.
Stayed in April 2024
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Reviewed: April 29, 2024
Angela
United Kingdom1 review9.0“Had an excellent stay at the Imperial Hotel shame the weather wasnt better”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Window in bedroom was very draughty
The hotel was excellent, had a wonderful sea view. Staff were friendly and helpful and the food was very good.
Stayed in April 2024
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Reviewed: April 29, 2024
Nekeisha
United Kingdom1 review1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The fact that I found a bed bug in my bed. Staffs were very prompt to investigate and changed my room.
Staffs were very polite and very friendly. Breakfast option was brilliant.
Stayed in April 2024
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Reviewed: April 28, 2024
Higham
United Kingdom5 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Perfect only thing that I could say was the hotel is far too warm
Stayed in April 2024
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Reviewed: April 28, 2024
French
United Kingdom15 Reviews2 helpful votes8.0Very Good- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The walk to the centre
Good room food exceptional friendly staff warm room nice shower lovely hotel
Stayed in April 2024
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Reviewed: April 28, 2024
John
United Kingdom21 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Same as above
Far out the way was late so let them no lost my upgrade
Stayed in April 2024
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Reviewed: April 28, 2024
Leanne
United Kingdom12 Reviews1 helpful vote9.0“Would return”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast plates were so hot I burned hand
Great location and clean and fresh hotel. Bar was well stocked and breakfast was lovely and hot.
Stayed in April 2024
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Reviewed: April 28, 2024
John
United Kingdom2 Reviews7.0“Overall...a good stay,would come back”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Room was a bit dark and dreary but clean,bathroom was a bit unclean in certain areas
Breakfast was good as was the location
Stayed in April 2024
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Reviewed: April 27, 2024
Ann
United Kingdom9 Reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Corridors upstairs were badly in need of upgrading as was our room. Decor and furniture needed updated. Bathroom could have been cleaner. Again windows filthy.
Public Rooms appeared clean and nicely decorated with wonderful original features. Windows however were filthy. Staff were all lovely and breakfast was great.
Stayed in April 2024
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Reviewed: April 27, 2024
Edwards
Abkhazia, Georgia1 review8.0“worth a visit”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
although the bar entertainment was a little too loud for me.
Great place for the price I paid.
Stayed in April 2024
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Reviewed: April 27, 2024
Andrew
United Kingdom4 Reviews8.0“Great stay, would book again at the right price.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
Room/furniture/bathroom were a little tired and perhaps in need of some attention.
Room was comfortable and the fridge requested was provided and much appreciated-Thank you. Public areas were lovely.
Stayed in April 2024
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