East Street, Newport, SA42 0SY, United Kingdom
#9 of 22 hotels in Newport
Guests' ChoiceBased on 285 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
8.9
Staff
9.5
Value for money
8.7
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Clare
United KingdomVery unexpectedly we received a complimentary room upgrade to a gorgeous room with giant bathroom. Breakfast was divine and all the staff just so lovely. Will try and come back again.
Stayed in April 2024
Reviewed: April 17, 2024
Catrin
United KingdomThe hotel has lots of character and is beautifully decorated. There is a beautiful restaurant and bar at the hotel that are so unique! The food at the restaurant was outstanding and we wouldn’t have changed a thing!
Stayed in April 2024
Reviewed: April 2, 2024
Andrew
United KingdomThe room was too warm to sleep properly
Lovely atmosphere. Food delicious. Staff really friendly. Highly recommend. It’s our favourite place to get away to. Breakfast was in the restaurant, so mildly disappointed not to have breakfast in the garden this time. Hopefully next time.
Stayed in March 2024
Reviewed: March 31, 2024
Karen
United KingdomNothing
This is a fabulous place to stay. We had room 8 which felt like a little flat. Private entrance and seating and sheltered Guy serving breakfast is so nice, chatty polite and attentive. Dinner was lovely, and the cocktails in the cellar bar were great. The bed and pillows were super super comfy
Stayed in March 2024
Reviewed: March 20, 2024
Browell
United KingdomThe breakfasts were very good. The evening meals were excellent. The staff were very friendly and helpful.
Stayed in March 2024
Reviewed: March 16, 2024
Menna
United KingdomComfortable and homely. Lovely friendly staff that couldn’t do enough for you.
Stayed in March 2024
Reviewed: March 9, 2024
Laura
United KingdomAbsolutely excellent customer service. So helpful and quick to resolve issues. Many thanks
Stayed in February 2024
Reviewed: March 5, 2024
Charles
United KingdomNothing
Lovely decor , cosy , interesting . Log fires .
Stayed in March 2024
Reviewed: February 25, 2024
Glen
United KingdomThe shower was poor and worked only when others were not using the hot water
A quirky hotel in a great location
Stayed in February 2024
Reviewed: January 15, 2024
Emma
United KingdomNothing
Lovely property great decor, huge bathroom and huge bed lovely bedding really cosy. Parking on site great bar in basement with a log burner.
Stayed in December 2023
Reviewed: January 12, 2024
Tylwddteg
United KingdomNothing on the room or hotel. Restaurant and bar are expensive but worth it as a one off treat.
An excellent place to stay which was stunning inside and out. Just a beautiful well presented place to stay that was reasonably priced and couldn't have been better. Easy access to everything we needed and the restaurant and bar on site whilst a little expensive were outstanding. Staff were all fantastic the communication was amazing and they were all so friendly, I can't recommend this place enough
Stayed in November 2023
Reviewed: December 27, 2023
Tracy
United KingdomEverything was perfect for our anniversary night away. Perfect location for the village, too.
Stayed in December 2023
Reviewed: December 19, 2023
Elena
CyprusN/A
Everything, the location of the hotel, is amazing, especially if, as a visitor, you are seeking peacefulness and relaxation. The staff were all very friendly and helpful. Breakfast was delicious, and we had dinner on our first night, which was equally delicious.
Stayed in December 2023
Reviewed: December 17, 2023
Jan
United KingdomMirror in bathroom to far away to apply makeup. If bedroom wardrobe mirror was used, nowhere to put anything on.
Good breakfast. Would have liked help yourself continental. Yoghurt, fruit, croissants instead of full breakfast.
Stayed in December 2023
Reviewed: December 16, 2023
Isabelle
United KingdomComfy, welcoming.
Stayed in December 2023
Reviewed: December 16, 2023
Tim
United KingdomNothing to dislike at all really. A very minor thing - the restaurant is slightly less characterful - and the radio music at breakfast felt a bit out of keeping with the tranquil nature of this place!
Beautifully decorated and full of character.
Stayed in December 2023
Reviewed: December 13, 2023
Nest
United KingdomRoom 5 top floor, sloping ceiling over toilet so if your over 5’7 could be very awkward! Also bright temporary strip light in bathroom needs to be removed and other lighting fixed which they said had only been there a couple of days, waiting for electrician to fix.
Convenience, bar and excellent restaurant
Stayed in December 2023
Reviewed: December 9, 2023
Jill
United KingdomNothing to dislike
All of it, easy access, friendly staff and good food
Stayed in December 2023
Reviewed: December 3, 2023
Thomas
United KingdomNothing really. Nice bar area to sit in outside. The eating booths in the outside restaurant were unusual to say the least but part of the charm and character of the place.
Room was large, lovely and warm. The staff were friendly and very helpful. The food was excellent. I can recommend the breakfast. There was a lot to choose from beyond the typical "fry up". I'll be back. PS I left my iPad mini, they found it and it was returned. Brilliant
Stayed in October 2023
Reviewed: November 24, 2023
Sara
United KingdomLovely breakfast. Very friendly staff. Comfort.
Stayed in November 2023
Reviewed: November 5, 2023
Graham
United KingdomNothing, a very comfortable stay.
The breakfast was very good and the location was perfect.
Stayed in November 2023
Reviewed: November 4, 2023
Lucy
United KingdomFrom the moment we arrived, we were made welcome, comfortable and extremely well fed!
Stayed in November 2023
Reviewed: November 3, 2023
Carol
United KingdomCan’t think of anything.
Breakfast was brilliant. As was evening meal. Staff were exceptional. Nothing was too much trouble. The garden bar was lovely.
Stayed in November 2023
Reviewed: October 28, 2023
Mel
United KingdomLittle confusion with the booking payment.. but resolved in the end.. issue is process between booking .com and hotel
Choice and quality all good ..a little disappointed that the on site smoked salmon not available
Stayed in October 2023
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