High Wych, Sawbridgeworth, CM21 0JU, United Kingdom
#2 of 3 hotels in Sawbridgeworth
Guests' ChoiceBased on 2923 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.5
Facilities
7.8
Staff
8.2
Value for money
7.8
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Duncan
United KingdomReally nice breakfast, plenty of space in the restaurant, friendly staff.
Stayed in April 2024
Reviewed: April 23, 2024
Richard
United KingdomThe room was run down and had a previous leak from above and had not been repaired so looked unsightly Very noisy hotel not a nice atmosphere
Location and grounds breakfast was good
Stayed in April 2024
Reviewed: April 19, 2024
Kaetie
United KingdomLittle run down
Great location, lovely staff and amazing value
Stayed in April 2024
Reviewed: April 17, 2024
Michelle
United KingdomWhere the restaurant is situated and no nice bar to sit in. Damp on wall in bedroom
Comfy rooms
Stayed in April 2024
Reviewed: April 15, 2024
Richard
United KingdomElectrics we're faulty in our room. Shower wasn't very powerful. 2nd room was dusty. Shower was better in this room. Hot tub in spa area not very hot, tiles fallen off, very run down. Water was low.
Good choice of food at breakfast. Staff very helpful when asking to move room
Stayed in April 2024
Reviewed: April 12, 2024
Sasha
United KingdomSauna wasn't working. Having to book the gym and the process was quite long. It would also be nice if some of the treatment spots were reserved for guests rather than having to book them separately.
Jacuzzi, breakfast, bedrooms were nice and modern.
Stayed in April 2024
Reviewed: April 11, 2024
Stott
United KingdomThe breakfast was pricey with no option of a continental. £13:00 is dear if you just want a piece of toast or a croissant with a coffee for breakfast. you have no alternative, as there nowhere nearby. ( I think the hotel knows this)
The Room was ok, but the staff were fantastic and couldn't have done more for us, especially Tina who gave us really good with her advice about trips in the surrounding area.
Stayed in April 2024
Reviewed: April 11, 2024
Yvonne
United Kingdombreakfast was ok, a bit basic. The dinner was ok but could be better over all for food I will rate 7/10
Stayed in March 2024
Reviewed: April 9, 2024
Anita
United KingdomSpa area was very disappointing. No towels available. The are from the changing rooms to the pool was FILTHY.
Breakfast was good
Stayed in February 2024
Reviewed: April 7, 2024
Linzi
United KingdomThe room as nice and comfortable Staff friendly and helpful Dinner was lovely Excellent value for money
Stayed in April 2024
Reviewed: April 7, 2024
Julian
United KingdomA small fridge in the room would be very useful.
Very nice, clean and convenient.
Stayed in April 2024
Reviewed: April 6, 2024
Lavinia
IrelandHard to find the location after dark unless you know where is the exact entrance, absolutely no illumination of any kind at the entrance gates . Is 100% recommended to have a car or rent one , taxi service can be unreliable, somewhat understandable giving the semi-remote location.
Comfortable and staff friendly, good value, peaceful location
Stayed in April 2024
Reviewed: April 4, 2024
Samantha
United KingdomI didn't eat at the hotel.
Stayed in April 2024
Reviewed: April 2, 2024
Rebecca
United KingdomShabby decor, needs paining and refurbishing
Size of room, view and kind staff
Stayed in March 2024
Reviewed: April 1, 2024
B
United KingdomThe heating and also the bed, were 2 single beds put together, wasn't ideal. I would have preferred a double bed.
The heating set up within the room was a letdown. I contacted reception, during the first night, to complain about the low heating felt throughout the room. The hotel sent a staff member to the room. But the heating wasn't warm enough overall.
Stayed in March 2024
Reviewed: March 28, 2024
Sharon
United KingdomRequires updating and repairs but on the whole a lovely place
Stayed in March 2024
Reviewed: March 25, 2024
Angie
United KingdomThe bed was suppose to be double. It two singles with hard join in middle not very romantic at all. Lots of water sounds all night.
Pool, sauna jacuzzi and steam room
Stayed in March 2024
Reviewed: March 24, 2024
Elaine
United KingdomTwo flights of stairs to get to our room. Room overheated. Found a piece of biscuit under the bedside table. All very dated, especially bathroom. Tiny shower cubicle with non-adjustable head. Huge bath. Both taps in basin difficult to turn on. Warm water from the cold tap, scalding water from the hot tap. Mould stained grouting.
Regency period property set in attractive golf course. Very comfortable bed, nice linen.
Stayed in March 2024
Reviewed: March 19, 2024
John
United KingdomHolding deposit wasn’t returned and no reason given. Just don’t have the time to chase it.
Beautiful location. Great help from staff. The room was top drawer.
Stayed in February 2024
Reviewed: March 17, 2024
Suzanne
United KingdomSmelt like an olde brewery In reception
The driveway and entrance
Stayed in March 2024
Reviewed: March 14, 2024
Claire
United KingdomDisappointing dinner, small and lacked taste so not value for money. Communal rooms such as library etc were not accessible the whole time as booked for what appeared to be work functions so no where other than your room to sit
Room comfortable, good size bed, good breakfast.
Stayed in March 2024
Reviewed: March 13, 2024
Peter
United KingdomBar staff tried to charge extra for items that were already included - burger.
Nice room
Stayed in March 2024
Reviewed: March 12, 2024
Barbara
United KingdomThe bar and restaurant were soulless. We were going to meet family for a drink in the bar but told them not to come as it was so bare, cold and utterly bleak, more of a corridor than a bar.
The room was clean, comfortable and quiet. Staff were friendly and helpful too.
Stayed in March 2024
Reviewed: March 6, 2024
Beverley
United KingdomA bit run down in places. Could do with a refurb in the dining area and reception area. The pool was good but broken tiling in jacuzzi could be a H&S issue? I reported this. No free bottle water in our room. Only 1 room card for a couple?
Location was good and free use of the Spa. Breakfast was excellent, lots of variety. Staff very friendly and helpful. Good value, for what we had.
Stayed in March 2024
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