9-11 Byng Street,(Off Westferry Road),South Quay, Tower Hamlets, London, E14 8GG, United Kingdom
#2678 of 5,272 vacation rentals in London
Guests' ChoiceBased on 667 hotel reviews
7.2Cleanliness
7.7
Comfort
7.7
Location
8.0
Facilities
7.4
Staff
8.1
Value for money
7.1
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 1, 2023
Jose
PortugalGood location, friendly staff.
Stayed in March 2023
Reviewed: March 31, 2023
Deirdre
IrelandReception area shabby
Location excellent. Too many receptionists... they looked cramps. Also reception area a little shabby.
Stayed in February 2023
Reviewed: March 27, 2023
Jane
United KingdomDust under the bed and hallways needed a hoover, but linen and kitchen clean.
Nice and spacious.
Stayed in February 2023
Reviewed: March 17, 2023
Paterson
United KingdomSofa bed cushions and mattress were stained.
Hamza was very friendly and helpful. Stayed last year and liked location.
Stayed in March 2023
Reviewed: March 16, 2023
Asia
United KingdomGreat serviced apartments conveniently located.
Stayed in March 2023
Reviewed: March 13, 2023
Donna
United KingdomThere are areas where the cleaners need to pay more attention, there was incident with our latest stay but this was addressed straight away when the staff were informed.
We have stayed here before and found the staff very welcoming
Stayed in March 2023
Reviewed: March 6, 2023
Antoaneta
BulgariaIt was not very clean -cobwebs in the corners. There were no chairs in the bedrooms
The location
Stayed in March 2023
Reviewed: March 6, 2023
Arif
United KingdomBedding wasn't changed and was dirty.
Stayed in March 2023
Reviewed: February 26, 2023
Daniel
United Kingdomthe check in process was slightly longer than we would have liked, think it ended up being around 45 minutes by the time we arrived, alongside having to make multiple transactions which led to my card being declined due to suspected fraud.
the property was clean, tidy, had everything you needed for a comfortable stay
Stayed in February 2023
Reviewed: February 23, 2023
Nikki
United Kingdomit was very comfortable and easy access with facilities!
Stayed in February 2023
Reviewed: February 10, 2023
Angela
United KingdomLocation was convenient to get into the West End and City for planned events. Nice to have shared living facilities for the family.
Stayed in February 2023
Reviewed: January 16, 2023
Yolande
Democratic Republic of the CongoJust the two separate doors at the entrance.
Kindness at the reception
Stayed in December 2022
Reviewed: January 6, 2023
Connor
United KingdomHallway was a bit messy needs improvement
Apartment was good
Stayed in December 2022
Reviewed: January 2, 2023
Amina
United Kingdom2 downfulls are, tv wasn't working and my husband had to fix it and parking was annoying as i had to keep going to the reception for them to come out and open the gate. However overall the apartment was very comfy.
Stayed in January 2023
Reviewed: December 12, 2022
Thomas
United Kingdomit’s a little dated
good position
Stayed in December 2022
Reviewed: November 29, 2022
Nunik
IndonesiaSpacious, close to train station and groceries store..
Stayed in November 2022
Reviewed: November 28, 2022
Phil
United KingdomThe corridors were full of clean bedding! and not clean. Lifts not working no washing up liquid or tea towels.
Stayed in November 2022
Reviewed: November 4, 2022
Matthew
IrelandThe room was excessively warm. A lot of noise in the local area.
Room was comfortable. The facilities meet our needs. Good location
Stayed in October 2022
Reviewed: October 30, 2022
Anoukbroen
NetherlandsThe shower was not very stable, the sofa needs replacement. Around 12 min walk to closest metro
Enough room in the apartment and 2 bathrooms & 3 bedrooms
Stayed in October 2022
Reviewed: October 25, 2022
Nikki
United KingdomReception wasnt very welcoming and a tad rude/unhelpful which placed things on backfoot Shower filled with water No where to hang wet towels TV/ sky wasn't checked before we arrived. Previous person stole/took hdmi cable.. someone had to sort (to be far it was done promptly) Sofa needed a clean.. to be honest to was fifthly and disgusting. Floor was gritty on arrival
Size of apartment was great Enjoyed our stay Great having 2 bathrooms with family.
Stayed in September 2022
Reviewed: September 3, 2022
Henry
United Kingdomfew things need modernisation like the tv. Bed with wheel isn’t great. No AC in the apartment.
location is great.
Stayed in August 2022
Reviewed: August 27, 2022
Oluwatoyin
NigeriaIt was too far from city center. My shower was clogged and didn't drain water quickly. It wasn't fixed despite my complaint. They had an abandoned, dirty and disgusting water dispensing unit right in front of the lift on the ground floor.
Friendly staffs.
Stayed in August 2022
Reviewed: August 24, 2022
Ellena
Saint Kitts and Nevisthe bed headboard was too heavy for the wall , so it ripped through the sheetrock whilst asleep. I would suggest replacing the headboards with something lighter in the event it happens to someone else , and to install ceiling fans in the apartment as it result of climate change and very hot summers. Insufficient ventilation for Hot summer days.
very comfortable space for a 2 bedroom in London
Stayed in July 2022
Reviewed: August 22, 2022
Emma
United KingdomWe stayed during the heatwave & a fan was provided, but could have done with another as we had 2 bedrooms. Our internet was not available, but we didn't need as we had data. There was only 1 sofa so 2 of us had to sit on dining chairs. We found it ok, but more comfy seating is needed. Air conditioning would be a fantastic addition & hooks on the back of the bathroom doors would be useful.
Apartments are in a great location, close to tube, Tesco & Canary Wharf. The rooms were clean, although a little dated & the kitchen had everything needed. Small toiletries are provided & more were given after we requested extra.
Stayed in August 2022
Reviewed: August 7, 2022
Ekene
NigeriaResponse time to facilities issues. Had to make multiple calls to have a plumbing problem fixed. Drainage issues generally in the bathrooms.
Was generally clean. Centrally located. Friendly staff
Stayed in July 2022
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