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  5. Reviews of New Wilmington Hotel

Reviews of New Wilmington Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

25-27 Compton Street, Eastbourne, BN21 4DU, United Kingdom

#16 of 35 hotels in Eastbourne

Guests' Choice

Review Score

Based on 126 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.8

  • Facilities

    7.5

  • Staff

    8.6

  • Value for money

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: November 18, 2022

    8.0
    had to leave too early for breakfast so can’t comment on that
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Quiet location but handy for town centre restaurants. Single room was comfy with sufficient space for a night. Shower room better than some other Eastbourne hotels I’ve stayed in.

    Stayed in October 2022

  • Reviewed: November 12, 2022

    7.0
    Lovely hotel - need fans in summer no aircon
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is no aircon so owners really need to look at putting fans in rooms. It was unbearably hot and although window could open - there was no air coming in so had a bad nights sleep all in all. Breakfast was nice if not small. Staff need training as waiting too long for them to come over and ask if we even wanted tea or coffee. Had to try and wave someone over for everything. Maybe its new owners - so hopefully these things will improve given a bit of time. We would give it another try in the future

    Few minutes walk to sea front which was great. Very tidy hotel and obviously family owned and run. Nice atmosphere

    Stayed in August 2022

  • Reviewed: November 1, 2022

    9.0
    relaxing and comfortable
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    luxury bedroom very nice and comfortable. staff helpful

    Stayed in November 2022

  • Reviewed: October 31, 2022

    7.0
    Good stay for a few nights with an okay breakfast
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The hotel does have a traditional UK seaside feel to it which is nice, however it does feel a little aged and could do with some modernization. Swapping traditional keys for key cards would handy. It would be nice to have more information on check-in, such as where the breakfast would be or the wi-fi password. Our room seemed to be at the back of the building and the wi-fi was a little patchy - maybe some extenders would help?

    The location was good and easy to find, close to lots of restaurants/bars and the seafront. Check-in and check out was very quick and easy. The room was also a good size complete with en-suite. The breakfast was also enough to fill you up.

    Stayed in October 2022

  • Reviewed: October 28, 2022

    8.0
    Good place to stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good breakfast, helpful staff. Parking vouchers available from reception

    Stayed in October 2022

  • Reviewed: October 23, 2022

    9.0
    Great location for Eastbourne Theatres
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing to dislike

    Great location. The Wilmington is opposite the Congress Theatre & is only a 10 minute walk from the railway station. Staff friendly & welcoming. Property well maintained, comfortable & clean. Breakfast was good quality, sufficient & served in a nice bright dining room.

    Stayed in October 2022

  • Reviewed: October 23, 2022

    8.0
    Great value hotel in a very good location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    traditional hotel. a little tired in places but it appears to be under an ongoing refurb. having said that, apart from an overused bed our room was clean, comfortable and the shower was great.

    Stayed in October 2022

  • Reviewed: October 20, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No option of tomatoes or mushrooms on breakfast menu.

    Comfortable & Spacious Room

    Stayed in October 2022

  • Reviewed: October 14, 2022

    9.0
    breakfast was great very pet friendly owners very nice and helpful all in all we had a lovely four day stay with our dog
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    everything was good

    close to the beach nice size rooms

    Stayed in September 2022

  • Reviewed: October 13, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The furniture is rather old school, as described on the pictures.

    The staff was extremly kind and helpful, really! Thanks a lot for that night stay, it's easy to feel welcome.

    Stayed in September 2022

  • Reviewed: October 9, 2022

    8.0
    staff are fab and it’s perfect location for short stays
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    it was a bit tired in terms of decor and our room was quite small, perfect for one night. it was ridiculously hot and when we turned the radiator down the knob came off! and the window was a safety window and only opened a smidge. the mattress was old and saggy but again ok for one night.

    the staff were very attentive and polite. you can buy a parking permit for £2 which lasts 24 hours. it is dog friendly which was perfect for us. the breakfast choice was great and my husband had the full English which he said was superb

    Stayed in October 2022

  • Reviewed: October 7, 2022

    9.0
    We had a very pleasant stay at the hotel itself and in Eastbourne generally felt very at ease with everything and would
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Probably needs some updating in the communal areas and some re decoration but our room had clearly been updated so perhaps this will occur over time, but everything kept clean, neat and tidy.

    Friendly staff, nice room, excellent location, really good breakfast and made you feel very welcome.

    Stayed in September 2022

  • Reviewed: October 4, 2022

    8.0
    a comfortable and clean room for the night
    • Leisure trip
    • Family with young children
    • Luxury Triple Room
    • Stayed 1 night

    a greater selection of breakfast items would have made it even better

    A clean and spacious room and a nice breakfast.

    Stayed in September 2022

  • Reviewed: October 1, 2022

    9.0
    delightful
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 3 nights

    nothuing applies here

    quiet location and friendly staff. Slept well. Enjoyed an ideal break, all very enjoyable. Weather was really good for end September

    Stayed in October 2022

  • Reviewed: September 27, 2022

    8.0
    Good Value/Comfortable
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Would have prefer buffet breakfast, let down on last morning probably due to lack of staff, No evening meals.

    Staff/owner very accommodating hotel in nice spot just of sea front and in easy reach of town.

    Stayed in September 2022

  • Reviewed: September 23, 2022

    8.0
    Comfortable and good value
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable stay after walking the South Downs Way

    Stayed in September 2022

  • Reviewed: September 19, 2022

    8.0
    very pleasant but would have liked option of evening meal as there was little option nearby
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 5 nights
    • Submitted from a mobile device

    too many stairs but could overcome yhid

    it was clean well presented. breakfast excellent manager most helpful . having garage was excellent

    Stayed in September 2022

  • Reviewed: September 19, 2022

    9.0
    Pleasant, homely & comfortable: we would go there again.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights

    Parking was ok but perhaps could have been better. The lift was good but didn't quite go to the top floor i.e., we had a small set of stairs to ascend.

    Pleasant welcome. Always someone on the desk. The lift was good quality. We were pleasantly surprised at the quality of the hotel. Location good.

    Stayed in September 2022

  • Reviewed: September 18, 2022

    8.0
    Very enjoyable stay. Thank you.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights

    Clean and comfortable double room, good breakfast, helpful and friendly staff. B&B only but possible to order evening meal for delivery to hotel, which is very handy. Great location, convenient for beach and clifftop walks. Bus stops, train station and town centre all within easy reach. Regular trains to Hastings, Bexhill-on-Sea, and other nearby resorts.

    Stayed in September 2022

  • Reviewed: September 18, 2022

    9.0
    pleasant hotel and good value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    clean bright

    Stayed in September 2022

  • Reviewed: September 13, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the staff was very friendly

    Stayed in September 2022

  • Reviewed: September 10, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was very warm but when we ask they supplied us with a fan which was quite powerful

    Very friendly family run we took our dog with us also and the room was very spacious to have her dog bed on the floor

    Stayed in September 2022

  • Reviewed: September 5, 2022

    9.0
    Thoroughly enjoyed the hotel & location. Convenient and very welcoming.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wonderful location Clean and welcoming Lovely atmosphere Staff attentive and calm Smashing little hair dryer in perfect spot with a decent mirror and natural light

    Stayed in September 2022

  • Reviewed: September 5, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some minor things: I chose not to use the lift becuase too confined but way too many stairs for me on the 3rd floor. Tiring. Some hand sanitizers at stair landings were empty. Breakfast cereal bowls way too small.

    Very clean. Good breakfast. Good staff.

    Stayed in September 2022

Showing 1 - 25

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