Borrans Road Waterhead, Ambleside, LA22 0HJ, United Kingdom
#10 of 165 vacation rentals in Ambleside
Guests' ChoiceBased on 281 hotel reviews
9.0Cleanliness
9.5
Comfort
9.3
Location
9.6
Facilities
9.1
Staff
9.6
Value for money
8.9
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 17, 2024
Peacock
United KingdomNothing, loved everything.
Very clean and lovely room
Stayed in April 2024
Reviewed: April 16, 2024
Yi
AustraliaRooms were beautifully and comfortably furnished, with all amenities required for a quiet weekend away. The facilities are impeccably clean, tidy, and well maintained. It was wonderful returning to a warm room at the end of many a cold, rainy, and blustery day. Kate, the general manager, went above and beyond with ensuring we got the keys even after the reception was closed -- we were very grateful to her for that. Location is excellent, just a stone's throw from the waterfront and with excellent food options nearby.
Stayed in April 2024
Reviewed: April 13, 2024
Simon
United KingdomThe pillows were very flat and not comfortable but there were some extra pillows in the cupboard so we managed. On arrival to the apartment, we found a letter explaining about the electricity charge we would have to pay at the end of out stay. 😳 This was a bit worrying and confusing but in the end we didn't have to pay anything extra because we had booked through Booking.com. The spa pool was great, but the sauna was out of order and the shower fixture was loose and needed to be repaired.
We had a very pleasant stay. The staff at the reception desk were very friendly and helpful. We were very impressed with the apartment. Everything was spotlessly clean and comfortable. The kitchen was well equipped with everything you needed to cook for a family. The coffee machine was warmly welcomed. The spa area was nice and clean. The provided towels to use in the spa. Free parking onsite was also a bonus!
Stayed in April 2024
Reviewed: April 7, 2024
David
United KingdomModern well equipped exceptionally clean fantastic friendly staff
Stayed in April 2024
Reviewed: April 6, 2024
Emma
United KingdomSauna wasn't in use.
Host / owner was helpful and friendly. The apartment was clean, well thought out and practical. Perfect location to explore the lake too.
Stayed in April 2024
Reviewed: April 6, 2024
Amanda
AustraliaOur room (#1) was very close to the main road, so noise can certainly be an issue. As well, the wall is quite thin between rooms #1 & 2 so privacy is a bit compromised (although the manager did say that the issue is being addressed). Room is small but you adjust as your stay goes on, although more compact furniture could solve this problem. Free wifi was speedy but was unsecure, even with a password?
Excellent location, easy 20 minute walk into Ambleside or 5 minutes to the pier at Waterhead. Big thumbs up for free laundry facilities. Super clean room and very comfy bed. Very friendly staff. We wanted a self catering hotel room and this fit the bill perfectly.
Stayed in April 2024
Reviewed: April 5, 2024
Scott
United KingdomFridge wasn’t cold enough to keep milk fresh for 2 days
Excellent location. Kate very attentive
Stayed in April 2024
Reviewed: March 31, 2024
Cristian
SpainNA
They left the keys and instructions in a safer box outside of the building because I arrived too late
Stayed in March 2024
Reviewed: March 21, 2024
Jodie
United KingdomIt had everything which was needed plus lovely added extras. Staff were more than lovely and couldn't do enough to help.
Stayed in March 2024
Reviewed: March 20, 2024
Aimee
United KingdomThe walls must be a bit thin. We could hear the people in the next room moving about and plugging things in, as well as some other more 'personal' noises.
The apartment was perfect for 3 friends to share. Great location, short walk from Ambleside centre. The small 'pool' was a nice little bonus after a days walking, especially the jacuzzi bit. We will definitely be back.
Stayed in March 2024
Reviewed: March 14, 2024
Gina
United KingdomNothing
Facilities, free parking and walking distance to town centre.
Stayed in March 2024
Reviewed: February 20, 2024
Marco
United KingdomAs our room was on the roadside it was slightly when car would drive past at times although windows were closed.
Room well setup and clean. Good position to Ambleside and nearby pub and lake. Very enjoyable swimming pool especially for children.
Stayed in February 2024
Reviewed: February 17, 2024
Selina
United KingdomNothing
Excellent location, free car park allocated space, spotless room, comfortable
Stayed in February 2024
Reviewed: February 14, 2024
Fiona
United KingdomNumber 15 was situated on the ground floor and has recently been updated. Designated parking space was very useful. The property was very clean and cosy with comfortable beds. Linen and towels were provided which saved having to bring our own. We had everything we needed in the kitchen to cater for ourselves. Wifi, television with sky were very useful. The pool was very clean and a welcome facility at the end of a walk/cycle. The laundry room was very handy with free washing machines and tumble driers.
Stayed in February 2024
Reviewed: February 12, 2024
Heather
United KingdomCompact.
Clean,and comfortable room and shower room.
Stayed in February 2024
Reviewed: February 5, 2024
Barbara
United KingdomBathroom was fine but very small! - not much room for hanging wet towels etc.
Great location close to the lake. Very clean. Extremely comfy beds. Very good value. Fridge and microwave very handy. Appreciated the milk and bottled water in the fridge, plus extras like tea-towel, washing up liquid. Nice to have outside seating too for warmer weather days.
Stayed in February 2024
Reviewed: January 8, 2024
Kathryn
United KingdomSlightly small room but had everything you needed
Staff really friendly, great location by the lake and only a short walk into Ambleside. Room had everything you needed and really clean. The small swimming pool was an extra bonus
Stayed in January 2024
Reviewed: December 27, 2023
Karen
United KingdomThe location and helpful staff
Stayed in December 2023
Reviewed: November 13, 2023
Aiden
United KingdomIt was tiny, but a good enough size for two to stay for the three nights we did. I'll be coming back to the lake District and staying here again.
Room was nicely furnished, plenty of facilities that were spotless.
Stayed in November 2023
Reviewed: November 6, 2023
Harry
United KingdomNothing
The staff were lovely, the room had everything you could need and more. The facilities were great too, we loved the jacuzzi and use of washing machines
Stayed in November 2023
Reviewed: November 5, 2023
Paul
United KingdomBed was a bit squeaky. Room can get very hot at night. Booking.com mentions you can check in up to 5pm however sign on the reception says only open till 4pm.
Room and bathroom are very nice, modern and clean. Has everything you need and is in a great location to access all of the Lake District and is a short walk to Ambleside centre. Staff very helpful and friendly.
Stayed in November 2023
Reviewed: October 28, 2023
Joe
United KingdomNothing, wish we could have stayed longer of money/time allowed.
The apartments have everything you need, very spacious and immaculately clean. They are conveniently located and have a nice small pool, great for kids.
Stayed in October 2023
Reviewed: October 12, 2023
Nigel
United KingdomNothing as it exceeded our expectations
Cleanliness Efficient and friendly staff Location
Stayed in October 2023
Reviewed: October 11, 2023
Herbert
United KingdomDark rooms because of outside overhang, limited outside view
Location,car parking, quiet,
Stayed in October 2023
Porto Heli, Greece
Arachova, Greece
Stillorgan, Ireland
Cluj-Napoca, Romania
Tirolo, Italy
Agra, India
Merris, France
Yogyakarta, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content