Leeds Rd, Wetherby, LS22 5HE, United Kingdom
Based on 183 hotel reviews
6.5Cleanliness
7.4
Comfort
7.5
Location
8.5
Facilities
6.3
Staff
8.1
Value for money
7.7
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 18, 2024
John
United KingdomContinental breakfast, I'll like a full English breakfast thanks, but that isn't available here yet.
Quiet, relaxing location very ideal for a weekend get away for some peace
Stayed in February 2024
Reviewed: February 15, 2024
Andrew
United KingdomStaff failed to do the promised alarm call, which ALMOST destroyed my trip - as my phone also happened not to charge. Breakfast was a bit meh, but quite hearty by continental standards. Curled up cheese slices, unripe bananas, etc.
Clean, quiet, easy to park, no check in hassle, everything worked in the room
Stayed in February 2024
Reviewed: February 12, 2024
Jason
IrelandBreakfast, could have been more options
the room was clean and comfortable
Stayed in February 2024
Reviewed: February 12, 2024
Douglas
United KingdomIt could be signed better ie have the name on the outside!
location, room, staff
Stayed in February 2024
Reviewed: February 5, 2024
Tracie
United KingdomThe Entrance was a bit run down - its looks closed when you first arrive. A bit of paint work would sort. Breakfast was ok but in short supply.
The room was clean - the bedding was immaculate, staff pleasant and helpful. would stay again.
Stayed in February 2024
Reviewed: February 5, 2024
Stephen
United KingdomIt is a tired and old hotel hopefully the new management can turn it around and improve it
Position
Stayed in February 2024
Reviewed: February 4, 2024
Michael
United KingdomBeds very comfortable. Continental breakfast
Stayed in February 2024
Reviewed: January 29, 2024
Nick
United KingdomThe bathroom was very dated, particularly the floor which was very worn. No restaurant service (ie hot food) available either for dinner or breakfast
Nice bed, decent sized room
Stayed in January 2024
Reviewed: January 29, 2024
Justine
United KingdomThe hairdryer was not working. I did report this to the staff. We did expect a little more than just a cold continental breakfast. There was no hot chocolate to drink, not in the room or in the dining area.
That is was close to the motorway and easy to find. The room was clean and tidy. It was very quite in the hotel, no noise from the outside.
Stayed in January 2024
Reviewed: January 29, 2024
Sheila
United KingdomDisliked · So the first issue I had when I drove up to the hotel was that there was no signage and no lights on in the hall, bar or restaurant. It looked closed from the outside. All the signage was either removed or taped over from the previous company. I would strongly suggest one large banner naming the company at least. Although our room was warm and cosy and everything worked there were a few issues. The WIFI was very weak which was tricky if you want to do any work or social media. There were some issues with a build up of damp on the window sill which could have been very easier sprayed and cleaned when the room was being prepared. The shower room was dirty around the skirting and in the corners of the shower and the lower shower doors. I did not use the shower as a result. The toilet and sink were clean. I think if the hotel deep cleaned 20 rooms and let them out there would be more positive reviews. The continental breakfast was fine with plenty of choice, though I think the hotel should make sure that any media outlets that list the hotel have this information. Also, information about day time meals and evening meals should be removed from websites.
Good stay. Would return to see what improvements have been made. Liked · The room was warm and cosy. Everything worked in the room. The location of the room was at the side and very quiet. The shower room had plenty of products which were large bottles and smelt nice. The staff were lovely, very kind and willing to help and take verbal feedback on our stay. The location is excellent for one night stay visiting Wetherby. The Wetherby Whaler was fantastic.
Stayed in January 2024
Reviewed: January 26, 2024
Jake
United KingdomBed was very hard. The building looks shut down. Breakfast was very very basic. If you want double cured meats then go ahead.
Ease of location and free parking.
Stayed in January 2024
Reviewed: January 26, 2024
David
United KingdomWeb Site said they had a bar and restaurant - they had neither it was Bed and breakfast only
Room was clean and modern and quiet
Stayed in January 2024
Reviewed: January 26, 2024
Mathew
United KingdomBathroom a little bit dated but was clean and did the job
Good location
Stayed in January 2024
Reviewed: January 25, 2024
Alan
United KingdomNo Cooked breakfast and no bar.
Room and Shower were excellent. everything was clean and well presented. Staff very helpful.
Stayed in January 2024
Reviewed: January 22, 2024
John
United KingdomMy wife found the bed was hard but I thought it was ok. The signal to the TV kept breaking up. The breakfast was not great. Because the hotel had only been open a day there were not many guests. The cold cheeses and meats were a bit dried out. There were nice croissants that just needed to be warmed. I think there will be some hot food once up and running. We experienced the teething problems of the first few days of reopening.
Nice size room and well heated as weather was very cold. Location is excellent just a short distance from town centre. Plenty of parking. The staff could not have been more helpful.
Stayed in January 2024
Reviewed: May 4, 2024
Barry
United KingdomBreakfast was a bit poor and the building a bit tired
Price, location, staff
Stayed in April 2024
Reviewed: April 30, 2024
Stephen
United KingdomAll good
Location was great
Stayed in April 2024
Reviewed: April 29, 2024
Carol
United KingdomThe curb appeal is terrible. The staff are barely ok, and not at all welcoming. It was strange to only have male staff,not female in sight. Worst of all my bed had definitely been slept in and the bed just made but not changed.
The location
Stayed in April 2024
Reviewed: April 28, 2024
Susan
United KingdomHad to wait for seats at breakfast and had to ask - where is milk/ how do we get water for tea but we are not used to hotels so didn’t know what to expect
Friendly staff, clean, good selection at breakfast
Stayed in April 2024
Reviewed: April 25, 2024
Kevin
United KingdomNo restaurant available. Basic continental breakfast - poor choice. Rooms tired, in need of re-decoration. Shower valve that came off in my hand. No anti-slip mat in the bath/shower.
Stayed in April 2024
Reviewed: April 22, 2024
Malcolm
United KingdomThere was a strong musty smell, the hotel is very outdated, the bathroom had cracked tiles and really needed upgrading. The pillows were ripped. Bar only open from 5-9pm and no food served and I was not aware of this when I booked or checked in.
The location was the only positive as it was only 10 mins from my business meeting.
Stayed in April 2024
Reviewed: April 21, 2024
Michael
United Kingdom£20 charge for early check in which I refused to pay
Nothing filthy run down needs total refurb inside and out Also fridges Dident work in dining area cold meats warm never seen any cleaners the place looks like it’s about to be demolished
Stayed in April 2024
Reviewed: April 21, 2024
C
United KingdomVery run down. Not helpful with dietary needs despite advanced warning. Reception desk staff felt it was ok to wake me up at 9:55 pm with a child in the room to discuss something they had no interest in over an hour and a half earlier.
Location was good for what we needed.
Stayed in April 2024
Reviewed: April 20, 2024
Amanda
United KingdomNothing
Beds super comfy,lovely staff
Stayed in March 2024
Reviewed: April 18, 2024
Peter
United KingdomSuperb location, great breakfast and good shower , could not fault it.
Stayed in April 2024
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