Where to start… firstly the parking isn’t free, the best option is to use the car park next door at £9 for 24hours. The property is easy to get into, but the stairs are ridiculously creaky going up to the first floor, the room appeared nice, to get the WiFi password we were told there was a sign in the room, it was like hide and seek, it turned out there was a little sticker up near the ceiling as you walked in the main door! The room comes with a mini kitchen and hot plate, but no sink or washing up liquid, but make use of what you have and wash up in the shower using the provided shower gel. The bed was nice and soft, although maybe too soft as when you roll in the night you almost fall out! Onto the shower room, the toilet wasn’t joined to the floor which is a safety concern and the shower, the gap to get in is only 37cm - no exaggeration! And the controls for the shower are for some reason on the other side of the wall near the sink? Also there’s an awkwardly placed shelf just above the bathroom sink - other than that a really nice stay.

Fantastic view from the balcony, the location was perfect and the room had everything we needed - it just wasn’t thought out very well.

Stayed in May 2024

Hardly any hangers and no drawers. Shower head needs sorting went all over bathroom. Also pillows are very poor. I would suggest a bit more milk to be left for longer staying guests. Only enough for a day or so

Clean and modern, location very good

Stayed in May 2024

Very unique quirky building, very clean and comfortable room. Easy to access via code entry. No fuss booking.

Stayed in May 2024

The towels although sealed when I arrived smelled like wet dog and couldn’t get in touch with anyone about it

Balcony with a view! Great location, comfortable bed. Small and compact but ideal for a short stay 😊

Stayed in May 2024

Not saying we don’t like these points but just suggestions but could do with a few things added or changed Kitchen - there was a washing up bowl & washing up liquid but no sink ? Surely guests can’t be expected to wash up in the bathroom?? The kitchen backs on to the bathroom, so obviously there is plumbing available. Lounge/dining/ bedroom area - lights , full lights lit up every section of the suite (was like spotlights at a football match) lights not in sections - bed area , lounge, kitchen. TV too far away from the bed ( when away, everyone likes to relax and watch tv in bed … don’t they ?!?! ) Bathroom (huge bathroom) - nowhere to hang towels , nowhere to put toiletries

Location was great. The suite was very clean and comfortable.

Stayed in May 2024

The layout of the accommodation was a bit confusing and the outside door was very hard to open

It was functional and clean

Stayed in March 2024

The pillows

Location

Stayed in May 2024

The heaters did not work I have messaged the hotel with no response as I have arthritis it made it quite an uncomfortable stay being cold

The area where it was

Stayed in May 2024

Would have liked small fridge microwave,rain was coming in above window left hand side had to put towels down,a bit cold at time's heater never felt warm.

Good location ,clean.

Stayed in April 2024

Stairs where a bit shakey and noisy. Need a ground floor room next time.

Location and easiness of entering and leaving premises (No Keys)

Stayed in March 2024

Need a few snagging issues sorting, Such as towel rail in bathroom or hooks on back of bathroom door . Booklet for how to use heating. WiFi password . Didn't realise you had to ask Alexa to turn heating on / off . Decent pillows would make for a better sleep

Location brilliant , not far from town centre and the front / harbour . Very quirky accommodation. Big room .

Stayed in April 2024

Not really a criticism, but information was a bit misleading regarding parking. The publicity info suggested ‘parking was included’ but this actually meant ‘parking was available’. When the confirmation came through, there was pressure (you had to book these at least 24hrs in advance) to either book a space at an extra at £15/day - suggesting a possible need for two days worth (£30 for an overnight stay?) OR purchase two ‘scratch card’ parking tickets at £8/day (£16 for an overnight stay?) - all a bit misleading - in actual fact there was a car park adjacent which was £9 for 24 hrs or 50p if you parked late and left early (before 8.00 am - a local person told us it was a well known trick by certain accommodation providers to get a bit extra - bit cheeky really but didn’t spoil our stay

Excellent, tidy, clean, comfortable, well appointed

Stayed in April 2024

Nothing

Very convenient location. The room was clean and comfortable! It also had a little kitchenette which came in handy!

Stayed in April 2024

The rooms were very small and based on that, not good value for money. I booked a balcony room. There were no towel rails so nowhere to hang a towel in the bathroom. The beds were very small doubles.

The location was great and the rooms were very clean.

Stayed in April 2024

There is no sink in the kitchen. Not good if you were a bit un steady to carry a bowl of water from the bathroom to wash your pots. They could have fitted a sink because it backs onto the shower so the plumbing must be there and it is a ground floor flat. Heater did not work in the main room only in the bathroom which did keep the whole place warm if we left the doors open.

Stayed in April 2024

surprised that there was no person on duty, wasn't said originally - also no breakfast facilities, didn't see if this was stated originally, I assumed there would be.

location was great.

Stayed in April 2024

Nothing to dislike

A well compact room, enough for a short stay, a short walk to the sea front, all in all a very pleasant weekend

Stayed in April 2024

The mattress was very uncomfortable and dipped in the middle making it very difficult to sleep

It’s in a good location and near to the centre. The view from the room was perfect to see the abbey

Stayed in April 2024

I had a problem with the heating in the living room..1st night it came on late & 2nd night did not come on at all. I had to wrap the quilt around me on the settee & the kettle did not work unless you held the switch down otherwise it just stopped boiling.

I liked the fact that it was a full studio appartment & the rainfall shower was fantastic. It was quite close to the centre & had pubs & chip shops close by.

Stayed in April 2024

Too small. Kitchen only an alcove really with no sink

Ideal location. Pay and display car park right next door. Finished to a high standard

Stayed in April 2024

The pillows were uncomfortable

Very clean and spacious. Mattress very comfortable and great location .

Stayed in April 2024

No sink, other than a small one in the bathroom, a kitchenette without a sink is a bit useless

Location

Stayed in April 2024

The neighbours next door were smoking cannabis it was stinking of it the duvet cover had a stain on and the tv could not be retuned had maybe 5 channels

We love staying at silver streets when we come to whitby always comfortable budget friendly

Stayed in April 2024

Good location

Would satay again pool was a bit ere

Stayed in April 2024