Eastern Esplanade, Margate, CT9 2HL, United Kingdom
Based on 354 hotel reviews
7.4Cleanliness
8.1
Comfort
8.0
Location
8.3
Facilities
7.5
Staff
8.8
Value for money
7.2
Free WiFi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Rory
United KingdomRoom very small and bathroom a bit dated and could do with a refresh
Was an easy check in and right on the beach!
Stayed in March 2024
Reviewed: April 21, 2024
Grant
New ZealandNo tea making facilities in room.
Lovely decor. Receptionist/manager very friendly and helpful. Nice view. Breakfast very nice but limited options. Spacious room with large comfortable bed. Good shower.
Stayed in April 2024
Reviewed: April 18, 2024
Liliana
Romaniathere is too much noise during the night and the room was too cold
people @reception, they were super ok, answering a lot of questions, beds are comfortable
Stayed in April 2024
Reviewed: April 15, 2024
Lee
United KingdomNot much of a welcome when we arrived. Given zero info just our room fob. There is a info sheet in the room though
Room was huge, bed very comfortable
Stayed in April 2024
Reviewed: April 14, 2024
Anna
United KingdomThe bathroom was a separate room from the bedroom which was a bit uncomfortable running into other guests on the way to the shower. The bathroom had lots of feathers and sawdust everywhere which I think was down to some pigeons near the extractor fan but was a bit unpleasant. We had paid for breakfast but they didn’t have anything vegan sadly so we were unable to eat there in the morning. It was pricey for what it was.
The room was cosy and the bed comfortable and the cafe and lounge area was nice. Dog-friendly which was a plus and the staff were lovely.
Stayed in April 2024
Reviewed: April 10, 2024
Rachel
United KingdomThere was a problem with the shower it kept going cold very quickly. Alice did report it and it was in hand to be fixed but that was after our stay. Room was small but we did book a mini room. Perhaps this needs to be made clearer in Booking. Com. We have been shown other standard rooms and we will definitely book one of the standard rooms in future.
Alice the receptionist was amazing, very helpful and always cheerful. She made very goood coffee! The view from the room was beautiful.
Stayed in April 2024
Reviewed: April 8, 2024
Utku
United KingdomWC was leaking. And some of the furniture was made in low quality.
Very helpful and friendly staff. Nice location with amenities close by. Clean rooms.
Stayed in April 2024
Reviewed: April 6, 2024
Daisy
United KingdomThe bathroom was tired and the shower holder was broken, making it a bit tricky and the bathroom to become rather like a swimming pool. Other than that, perfect.
Loved the room, the view, the location and the staff who could not have been more helpful. The bathroom was a bit tired but that was the only downside. Great internet connection and overall lovely feel about the place.
Stayed in April 2024
Reviewed: April 6, 2024
Julia
United KingdomNo kettle for a morning/evening cuppa - this little detail would have really made a nice difference for us
Start to finish , loved the location, free parking, incredible design and attention to detail, friendly staff, and our room was massive
Stayed in April 2024
Reviewed: April 4, 2024
Georgia
United KingdomThe wooden floors, although looked nice, we were kept awake and then woken up in the early hours from the room above us due to footsteps on the wooden floors.
The hotel had a great vibe. The entrance/communal area was large but cozy with sofas, cushions and low lighting making it warm and inviting. The staff were lovely, very friendly, helpful and kind. The bed was very comfy.
Stayed in April 2024
Reviewed: April 3, 2024
Miguel
United KingdomThe shower was terrible. The water was constantly changing temperature.
The staff working at the hotel are brilliant. We got a room that didn’t meet our speciations and without any resistance they quickly found us another room.
Stayed in March 2024
Reviewed: April 1, 2024
Gilberto
United KingdomThe main issue with our room was that the water pressure kept constantly changing, the water in both the shower and the sink would cut off every 10-15 seconds or so, and changing temperature whenever it did. There are 3 other reviews from August, October, and November 2023 all mentioning this issue with our floor, but apparently nothing has been done to fix it. Our bathroom also had no shower gel, only shampoo (including for the sink). Given that we booked a "Deluxe Double Room with Sea View", one would expect more.
Our room was very clean and the staff was lovely. The ground floor with the cafe and a little store of local products is really lovely. Bed was comfortable and we had a nice view of the sea.
Stayed in April 2024
Reviewed: April 1, 2024
Francesco
United KingdomThe room was en-suite but the access through the bathroom was a bit tricky through a very small entrance lobby.
Very nice common areas, all new and clean. Nice vibe.
Stayed in March 2024
Reviewed: March 24, 2024
Stuart
United KingdomBathroom was dated and shower was inadequate.
Unhurried, spacious vibe. Rooms mostly modern, have high ceilings and a sea view.
Stayed in March 2024
Reviewed: March 14, 2024
Daniel
United KingdomHot water in the 3rd-floor bathrooms is a little intermittent
Excellent location, really friendly staff and excellent cafe and workspaces in the foyer.
Stayed in March 2024
Reviewed: March 3, 2024
Ellen
United KingdomIt’s a little bit out of the way but everything is still walkable. It wasn’t the cleanest place I’ve ever stayed but for the price I paid it was a very pleasant stay and I’d stay there again.
Lovely room and enjoyed the sea view. Bed was very comfy and the staff were really helpful / friendly.
Stayed in March 2024
Reviewed: December 13, 2023
Shay
United Kingdomthe layout and decor
Stayed in December 2023
Reviewed: October 29, 2023
Nick
United KingdomStaff very friendly, great location
Stayed in October 2023
Reviewed: October 27, 2023
Anne-marie
United KingdomBathrooms tired and breakfast not great
Friendly staff and good location - walking distance to Old town but not in the middle of everything
Stayed in October 2023
Reviewed: October 22, 2023
Joe
United KingdomWalls are very thin, got woken up about 3am by a group of guys chatting in their room
Great location, friendly staff, we had no hot water in our shower and the staff moved us without any fuss
Stayed in October 2023
Reviewed: October 20, 2023
John
United KingdomRoom above and beside were really noisy. Bathroom wasn’t the cleanest
Location was great. Staff were fantastic, really friendly
Stayed in October 2023
Reviewed: October 19, 2023
Lucy
United KingdomNice communal space and the bathrooms were really nice new and clean
Stayed in September 2023
Reviewed: October 16, 2023
Locher
United KingdomDorm beds are super expensive
Very well designed, lift access and 24 hour reception. Lovely helpful staff. Fab location.
Stayed in October 2023
Reviewed: October 14, 2023
Becky
United KingdomCleanliness. I found a dental floss and a few hairs in the tub and in the drain. It was a bit unpleasant having to clean it. There could be a small shelf above the sink for personal toiletries. Found it a bit tricky to find space for my makeup bag in front of the mirror.
I enjoyed my sea view, my room was cosy and comfortable. Had a small desk for writing and a clothing rail. The lobby area was really nice and inviting. The staff were really friendly and helpful. There was a welcome drink offered at the bar which I was thankful for. Staff allowed me to store my bike indoors so it gave me a peace of mind that my bike was in a safe place
Stayed in October 2023
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