High Street, Streatley, RG8 9HR, United Kingdom
#2 of 3 hotels in Streatley
Guests' ChoiceBased on 1026 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.7
Facilities
9.1
Staff
9.2
Value for money
8.3
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Jane
United KingdomA lift upstairs
All very nice
Stayed in April 2024
Reviewed: May 2, 2024
Dan
United KingdomNa
Fantastic property in a gorgeous location.
Stayed in April 2024
Reviewed: April 29, 2024
Fiona
United KingdomI had a room close to an outside fan and when inapoke to the lovely lady on reception referred to above she did her very best to listen and acommodate my needs. She gave me a lovely riverside view room when I returned on 28th which was such a decadent luxury - she wasn’t working this morning when i left so I couldn’t thank her in person .
I really liked your staff particularly the lovely dark haired lady on reception who was very kind and attentive and looked after me extremely well. I forgot to ask her name but she was on duty Sunday afternoon 28th April and Tuesday 23rd April 2024. If you have an employee of the month award please can I nominate her for that or your equivalent. You are very lucky to have such lovely staff!
Stayed in April 2024
Reviewed: April 26, 2024
Michael
United States of AmericaNo elevator but helpful staff
Beautiful setting
Stayed in April 2024
Reviewed: April 25, 2024
Rosemary
United KingdomUpholstered chair in room could do with a bit of attention
Location, pleasant and helpful staff
Stayed in April 2024
Reviewed: April 23, 2024
John
United KingdomThe views, stunning room with big windows very light and airy. Location was great and facilities having the sauna and steam room. Cafe at reception looking on to garden and restaurant made the best of the views.
Stayed in March 2024
Reviewed: April 22, 2024
Becky
United KingdomUnfortunately there is not enough parking for hotel guests and Coppa Club customers
Beautiful interiors and very clean. Location was stunning along the river
Stayed in April 2024
Reviewed: April 21, 2024
Michelle
CanadaThe view was amazing
Stayed in April 2024
Reviewed: April 16, 2024
Paul
United KingdomLocation
Stunning location and super dog friendly!
Stayed in April 2024
Reviewed: April 15, 2024
Gill
United KingdomI did complain about the air condition units outside my cosy double room, they did wake me up ( room 50) I was moved to another room which was lovely and so quiet ! Staff were very responsive to my complaint and the outcome was very positive , Thankyou for listening 😀
Stayed in April 2024
Reviewed: April 14, 2024
Petra
United KingdomPaying for the late checkout to sleep and having a phone call at 11.50 regarding we hadn’t booked out. Defeated the object really.
Fabulous location, lovely suite. Have been coming to The Swan about twice a year for the last 10 years. It’s our treat overnight/weekend from our caring responsibilities for our youngest child and work. To relax and recharge and get some sleep.
Stayed in April 2024
Reviewed: April 14, 2024
Catherine
United KingdomCan't say there is anything I don't like. Really do wish it still had a spa though!
Love the area, love the room, love the food, staff great, service great. Particularly like all the different spaces to eat, drink or just chill.
Stayed in April 2024
Reviewed: April 9, 2024
Sharon
United KingdomNothing
Beautiful place to stay. Very quiet with beautiful views
Stayed in March 2024
Reviewed: April 9, 2024
Sharma
United KingdomPhone was not working in the room and was not corrected even after multiple requests. At one point I had to come down at 3 am for getting drinking water because the room phone was not working.
Location and Room View
Stayed in April 2024
Reviewed: April 5, 2024
Helen
United KingdomGreat food and lovely staff.
Stayed in April 2024
Reviewed: April 5, 2024
Jane
United KingdomExcellent stay, I would have liked a bath rather than shower but that was only thing. Staff were great and location fabulous, and room very comfortable
Stayed in April 2024
Reviewed: April 2, 2024
Callum
United KingdomNo complaints at all.
The property is located in a beautiful village and the the site itself is overlooking the water. Easy parking, great facilities including sauna, gym, coffee shops and a restaurant and bar. The price tag doesn’t reflect the quality of hotel which you can’t say often.
Stayed in March 2024
Reviewed: April 1, 2024
Alexa
United KingdomAll was perfect
The location is amazing just on the river
Stayed in April 2024
Reviewed: April 1, 2024
Powell
United KingdomWould of been nice to be contacted about the road closier out side before arriving
Breakfast was amazing as it normally is. Staff were excellent Room was nice and comfortable
Stayed in March 2024
Reviewed: March 30, 2024
Georgios
United KingdomFor a £200/night hotel, one would expect that the breakfast is included. It is a bit 'cheap' to be asking customers to pay an extra £18/person + £10 for our under 2 child for breakfast! The room also had spider webs in many corners which means it wasn't properly cleaned.
We really liked the room and the views, the proximity to nature, the very close parking and the restaurant.
Stayed in March 2024
Reviewed: March 28, 2024
Simon
United KingdomGreat location with very friendly attentive staff.
Stayed in March 2024
Reviewed: March 27, 2024
Kayoko
United KingdomFriendliness
Stayed in March 2024
Reviewed: March 19, 2024
Devon
United KingdomNothing
Great stay, comfy bed beautiful setting
Stayed in March 2024
Reviewed: March 5, 2024
Laura
United KingdomWhole thing great - chrome casting needs to be easier but otherwise perfect
Stayed in March 2024
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