Small bedroom (but with a good sized ensuite). Bedroom window looked straight out onto a fence and overshadowed by trees meant not much natural light. Low level of lighting in bathroom not ideal for shaving or make up application.

Excellent breakfast and friendly and helpful staff made for a very pleasant one night stay. Convenient car parking and a nice bar area also contributed. Care had been taken with the decor in the bedroom as well as the public spaces.

Stayed in July 2023

Pricing isn’t too bad as it included breakfast. Without it would have felt a fraction high.

Beautifully clean and well decorated. Room was perfect for our needs. We’d had a night at Highclere Castle for battle proms. Lovely location, great parking, really helpful staff and very friendly.

Stayed in July 2023

Accommodated us in disabled room owing to mum been 90yrs. Bathroom was cold even with towel heater on and shower not pleasant. Had to put towels on wet room floor so she didn't slip Breakfast wasn't great. Ordered Egg florenine which all I could taste was vinegar. Managed to eat one, left the other. Informed the waitress but nothing was done about it. Had to go to the bar with tea and coffee pots to request more drinks. Waitress had disappeared. Didn't feel we had an enjoyable breakfast experience. Menu for evening meals had no prices on them. On watching other meals been served, we decided to have fish platter to share. Was quite tasty and presented well. Had to go to bar to request forks inorder to be able to eat. No finger bowls provided. Had to use wash basin in ladies to freshen hands up. Beds comfy. Restaurant and pub area just felt dingy with colour scheme and artefacts Dispite above the accommodation served its purpose

It was very near to Highclere Castle of which we were visiting Gluten free muffin and oatmilk in room to meet dietary requirements

Stayed in July 2023

Very firm bed!

Very close to Highclere Castle. Great value. Charming room.

Stayed in July 2023

ITS NOISY, YARDS FROM A34.. BUT YOU CAN’T REALLY HEAR FROM ROOM UNLESS YOU OPEN WINDOWS, BED WAS A LITTLE HARD, SHOWER WAS POOR, SMALL AND WATER PRESSURE HOPELESS… MENU PRETTY GOOD.. STAY COST WITH BREAKFAST INCLUDED IS OK.. NOT GREAT. WOULD PROBABLY GO BACK.. JUST.

BREAKFAST… VERY GOOD. PUB ITSELF IS GOOD, GOOD LOCATION, CHILLED OUT PLACE.. STAFF FRIENDLY..

Stayed in July 2023

The bed was so uncomfortable and pillows very poor

Location and staff

Stayed in July 2023

food was superb, room was nice

Stayed in July 2023

Not too happy about wet room bathroom.

Very close to where we were visiting

Stayed in July 2023

Perfect position for a night after visiting Highclere castle. Good dinner and excellent breakfast.

Stayed in July 2023

Breakfast was a disaster had to wait for ages to be served not asked if we wanted extra coffee so went and found it myself my breakfast order was wrong I didn’t end up with a breakfast. We wasn’t asked if everything was ok very mood girl doing the breakfast orders she wasn’t happy at all this morning I could hear her moaning at the kitchen staff from where we were sat

Evening manager and bar and restaurant staff were excellent very friendly could not fault them at all. Room clean and comfy

Stayed in July 2023

The side table with tea and coffee was very crowded, and so it was difficult to use the make-up mirror

The bar staff were exceptionally helpful when we returned late back from Newbury races due to taxi issues. They helped us order some food to be delivered as the kitchen had closed, and even got a heater to help us dry after getting soaked in the rain!

Stayed in July 2023

Friday evening food, Saturday breakfast,.

Customer service putting things right when they were wrong Sunday breakfast Nespresso in room Friendly staff

Stayed in July 2023

Everything, the staff were very friendly and efficient.

Stayed in July 2023

Room was small, toilet leaked, noisy road next to room.

Located next to high Kerr castle. Good food.

Stayed in July 2023

Small grey tired room. Tiny basic bathroom.

Excellent pub, lovely food. Friendly staff. Quality bedding and fluffy towels.

Stayed in July 2023

Room a little on the small size.

Great location for visiting Highclere Castle. Very clean. Lovely fluffy white towels. Good restaurant and bar.

Stayed in July 2023

Room alot smaller than expected. Booked twin room & ended up with the disabled room (without prior knowledge). No wardrobe just 2 coat hangers each on a rail. No drawers - the only 2 very small ones in the table held snacks (which you had to pay for) & a hairdryer so nowhere for personal items. Nowhere to put suitcases as available floor space very small.

Very friendly & helpful staff. Lovely food - both breakfast & evening meals

Stayed in July 2023

The rooms were a bit musty, the lighting was not sufficient and the space felt dated (not in a vintage way), with too many spider webs/spiders around to be a hotel. Unless you are in for a Halloween weekend, that does not really work.

The location was perfect for the visit to Highclere Castle.

Stayed in July 2023

Bathroom cramped but ok for an overnight stay. Breakfast was a bit unorganised as tables were only cleared when people arrived and food refilled when people asked. Quality was good though.

Cosy room and great location for Highclere castle. Great service in the pub. Evening meal very good.

Stayed in July 2023

Would have preferred a lighter weight duvet but that is a personal choice.

Very friendly staff. Room located at the end of the corridor so very quiet. Very enjoyable evening meal. Good breakfast with plenty of choice.

Stayed in July 2023

The sink in the bathroom is quite tiny. The fire alarm came on randomly in the middle of the afternoon, it didn't last long but it was quite startling.

Friendly, helpful staff. Location to Highclere. Bed was comfortable. Room smelled very clean. The restaurant and bar area is really cool looking and is a nice place to hang out. The outdoor seating was wonderful.

Stayed in July 2023

Decor nice but paint scuffed and bathroom very snug

Very friendly staff. Nice bar and good food

Stayed in July 2023

How we were greeted at reception and how the management sat us in the restaurant with an un laid table which was tatty and old rather than a table which was laid up considering we booked

Food was excellent room was lovely

Stayed in July 2023

That we weren't able to try the food due to arriving late and eating on the road. The menu looked tasty.

Lovely ambience to the hotel, nicely furnished and a lot of thought has gone into the tea and coffee facilities and extras if wanted. The bed was comfy, the room was quiet, and we felt welcomed by staff. We would stay again.

Stayed in June 2023

Bathroom way too small, toilet far too close to basin, couldn’t sit straight

Welcoming

Stayed in June 2023