The location was great, impressed with dinner and the staff had personality which I liked.

Stayed in May 2024

Both days we were asked if we would like the room serviced at 6pm. Not really a great time so we didn’t have top ups to tea and coffee or the bed made. Little irritation but surprising for this quality of hotel.

Beautiful hotel, perfectly situated next to the Thames. Staff were very friendly.

Stayed in May 2024

Nothing comes to mind.

Staff were great as was the ambiance.

Stayed in May 2024

Location is excellent and most staff are very helpful and pleasant. The bar is very good.

Stayed in April 2024

Friendly staff

Stayed in May 2024

Nothing apart from there is no car park, but we were fully aware of that. Car parking is at the Station car park (5 min walk away) and it uses the Apcoa Connect App, location code 2131. You can park outside the hotel to unload your luggage and check in.

Beautifully renovated property. Really comfortable bedroom/bed and the bathroom was gorgeous with Aromatherapy Associates products which are divine! Reception staff exceptional and caring. Allowed us to check in early which was really helpful as I was suffering from a migraine.

Stayed in April 2024

Car parking is a bit of an issue but that's not the hotel's fault

Amazing staff, amazing location, amazing room, amazing comfortable bed, amazing dinner and breakfast. Just Amazing! We were checked in by the wonderful Sulekha who was so friendly and helpful. The location is great, right on the river and lovely selection of restaurants and pubs nearby.

Stayed in April 2024

The breakfast coffee was poor. The weather was OK so parking 10 mins away wasn't a problem - in bad weather that could have been annoying

Staff were friendly, the bar was lovely and the room was very comfortable

Stayed in April 2024

My room, located off a lovely courtyard was extremely comfortable, with a great en suite bathroom. Staff were extremely friendly and helpful. The hotel is located on the banks of the Thames with spectacular views of the river. Breakfast was very tasty with both buffet and hot food options.

Stayed in April 2024

Parking arrangements in Henley are difficult. On street local is max 2 hours. The long stay at the station is 16.50 per 24 hours and 8 mins walk away. No mention of this in hotel details. Suggest guests plan their arrival and luggage logistics in advance.

Everything

Stayed in April 2024

Great location, room was very high standard. Very spacious and clean with the most comfortable bed.

Stayed in April 2024

Breakfast was extremely slow and the pastries initially weren't available and then when they came out (after 40 minutes) they were burnt. The second morning they were available but burnt. A service charge was added on both mornings automatically. We were there with a group getting ready for a wedding. The staff interrupted photos and drinks to get payment, despite us all staying there so they could have added it to the room if they weren't able to wait.

Our room was nice, with space for suitcases and overlooked the courtyard

Stayed in April 2024

Lovely Hotel , very friendly and efficient staff. Fabulous breakfast . Thoroughly recommend .

Stayed in April 2024

Breakfast should be better.

Stayed in March 2024

Limited parking but we were lucky enough to find a space outside.

We love the traditional look of the hotel and the sympathetically modern additions. Very comfortable furniture, wonderful views and a super room. The staff were very attentive, well mannered and friendly. We would certainly return.

Stayed in March 2024

Lack of parking

Very friendly staff & beautiful room

Stayed in April 2024

Comfortable room with view over the Thames. Surperb dinner in hotel restaurant. Excellent service (Connor was exceptional).

Stayed in March 2024

We had a lovely 4 night stay at the Relais Henley. We enjoyed the stylish and comfortable room overlooking the Thames and the perfectly made to order breakfast. But the best thing about our stay was the amazing staff. Every single staff member we were in contact with was friendly, service minded and courteous. Definitely recommend staying at the Relais Henley!

Stayed in April 2024

Small niggles Roll top bath very difficult to get in and out off no handle to hold on could be difficult for some clients Wardrobe but no drawer space Small tea selection breakfast tea very unpleasant and no decaf

Excellent location right by the river. Wonderful friendly professional staff. Our room was ready early so we were able to leave our cases and explore. Beautifully presented room with a really comfortable bed turn down service offered. Lovely old building immaculate throughout but lots of stairs.

Stayed in March 2024

Breakfast

The room

Stayed in March 2024

The only fault is a lack of car parking. There was also a fault with a fire alarm, which woke me up but the staff were apologetic and it couldn't be helped.

Warm welcome from receptionist who showed me to my room. Beautiful spacious room with a view of the river. Everything was spotlessly clean and the bathroom was sparkling. There was a lovely touch of welcome plate with chocolate and strawberries. Very comfortable bed for an excellent night's sleep. I'll definitely be back.

Stayed in March 2024

The location was perfect & the staff were all so friendly & professional! We especially enjoyed Iaona!! She’s the perfect ambassador for such a wonderful hotel!!

Stayed in March 2024

Nothing.

Everything. We booked last minute on the day. Had a double room with ensuite and a courtyard view. Room & bathroom lovely and clean, beautifully decorated with aircon in room and heating & underfloor heating in bathroom. The location was perfect next to the river, with parking at the train station 10 minute walk away, drop off spaces outside hotel. Breakfast was delicious, excellent quality food, good choice and served until 10am with room checkout 11am so no need to rush on departure day. Hotel looks fabulous. Staff helpful & friendly.

Stayed in March 2024

Unfortunately no restaurant facilities when we stayed. Parking difficult

Beautiful bedroom, view and staff service.

Stayed in February 2024