Toilet system makes an electrical noise every few minutes and all night even when not in use, think this is due to the macerator. Main shower head was broken in Grouse so whilst it still showers lots of water runs over the top of the shower head and not through it as intended. Attention to cleanliness needs a little finessing to take this room and experience to the next level, things like cleaning the outer bath panel front as had water stains and cleaning/replacing the shower screen plastic seal as this was very dirty and more brown than the original clear plastic colour. Also the toiletries provided are lovely and if great quality but let down by leaking/non functional bottles.

We loved our stay here for the great location, friendly and welcoming staff who couldn’t do enough for you, room furnishings and decor but also for the amazing food…, great choice and executed to a very higher standard, both dinner and lunch and couldn’t recommend highly enough. The property has a great outside space too (lots of cover area also should it be raining)

Stayed in July 2023

When we checked in the room smelt of food coming from an extractor fan I think. Wasn’t that pleasant. We booked for 3 people but only had two bathrobes and towels.

The room was clean and comfortable. It was nice to have the garden separating us from the pub.

Stayed in July 2023

Rooms facing the road can be a little noisy if you're a light sleeper, so I would suggest one of the garden rooms

The family room was great, and photos don't do them justice. The staff are fantastic and nothing was too much trouble

Stayed in July 2023

Nothing.

The location was wonderful. The pictures of the rooms do not do the place justice. They are so but much better. The staff are wonderful.

Stayed in July 2023

Better selection at breakfast. ( No cereal or toast on offer). Our breakfast was included but wouldn’t pay £9.50 for it

Great location.

Stayed in July 2023

Drinks expensive. Sofa bed could have been made up before we arrived.

Lovely breakfast. Room comfortable & staff friendly. Nice garden.

Stayed in July 2023

They need to know the night before if you want breakfast otherwise you have to go elsewhere , also the water bottles were not replenished daily which was a shame and the bath mat was not changed , it was very grubby, I did leave it in the bath but it was ignored. Also the shower screen had no seal so every time you had a shower the floor was soaking wet, i had to use the bath mat to mop it up hence the grubbiness. Flush awful on loo. Knobs had fallen of wardrobe and drawers (these were in the bottom drawer)

Great location in Brockenhurst, great price for the room, Modern and stylish.

Stayed in July 2023

some of the features could have done with an update and missing final touches (there was a small hole that was recently plastered over but not painted), bathroom very clean but could do with touching up

great location, beautiful pub and restaurant. Room was lovely and airy, plenty of space and very functional. Lovely rooms tucked away in a little courtyard with easy access back into the pub

Stayed in July 2023

decor was quite dark and tired . We were moved straight away ( literally has just got the luggage to the room ) the lady who had taken us to our room felt it smelt smoky so she moved us to the court room which was a much nicer room on the ground floor . Drinks quite pricey compared to other pubs in the village and the food also pricy for what you got

lovely old building with lots of little seating areas both inside and out , in a great location in Brockenhurst

Stayed in July 2023

Good location and facilities. We had a room in the main building, which was convenient. All good with the only blip being the constant sound of the central heating throughout the night. This was July, so it a bit of a surprise. Mentioned the to the manager before departure. Otherwise, a good place to stay.

Stayed in July 2023

In 'Goose' room could only open 1 of the 3 windows in room so very hot & stuffy during night. In 'Quail' room you had to walk in into the shower to turn it on, need to be wary of direction of shower head when turning on as it sprayed the curtains and towels which were left on window cill.

Rooms spacious and very comfortable

Stayed in July 2023

The noisy gate at night, it was banging all night in the wind. Woke me up a few times.

Location was great, close to local village shops. The restaurant/ bar was nice, not what I expected.

Stayed in July 2023

Price of drinks especially wine by the glass!! Poor lighting in the room. No mirror in one bedroom. Breakfast room dismal compared with the restaurant and bar areas. Lack of adequate towels.

Great room for the price. Restaurant and garden very nice. Parking easy.

Stayed in July 2023

Bathroom smelt musty, I think due to rot in shower tray. Bathroom extractor fan noisy when on.

Stayed in June 2023

The toilet did not flush adequately and the gate outside kept banging closed. There was no easy chair to sit in.Otherwise good

It was private and snug

Stayed in July 2023

breakfast no staff around

Stayed in June 2023

Breakfast was wonderful, variety of choices,coffee a delight,

Stayed in June 2023

pull out bed had to be turned 90 degrees to fit the space

boutique style room

Stayed in June 2023

It’s rather dark in the room but if the curtains are open you lose privacy.

The staff were simply excellent, attentive and friendly. The Cosy Double Room is comfortable and reasonably well appointed. Unfortunately we were unable to have breakfast due to illness but we received a no quibble refund. There is a myriad of areas in and outside at which to either dine or drink.

Stayed in June 2023

The bathroom really disappointing shower tray and around rusted/ mould. Really let the room down which otherwise would have scored higher

Location was fabulous . Staff friendly , rooms lovely .

Stayed in June 2023

food was a bit over priced especially the Bruschetta starter which was very small @£9.50

lovely setting, nice decor and friendly staff

Stayed in June 2023

Dinner service poor. Wrong wine.

Friendly and helpful staff

Stayed in June 2023

Breakfast was fine. Several choices but no cereals on offer apart from within the continental breakfast.

Stayed in June 2023

We felt there were a couple of areas in the bathroom that needed a bit of TLC but it did not spoil our stay.

Staff, room, bar/restaurant and gardens.

Stayed in June 2023

Check in a little ad hoc, as same busy staff also serving drinks etc. Prob not for families as rooms small.

This is a great place to stay in Brock. The rooms are smallish but comfortable. It is centrally located in easy walking distance of other places, though there Is parking too. Nowhere as expensive as the bigger hotels, but way nicer than B&Bs. Nice restaurant with outdoor garden area too. Staff friendly.

Stayed in May 2023