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  5. Reviews of The WatersEdge, Canal Cottages

Reviews of The WatersEdge, Canal Cottages This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Packet Boat Lane, Hillingdon, UB8 2JS, United Kingdom

#21 of 41 hotels in Hillingdon

Guests' Choice

Review Score

Based on 1095 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.1

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Showing 1 - 25

  • Reviewed: May 7, 2024

    9.0
    Memorable
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Nothing all good.

    The Atmosphere, the people, everything

    Stayed in April 2024

  • Reviewed: May 6, 2024

    8.0
    Would stay again!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a little music noise coming from the restaurant, so if you wanted an early night, that may have been bothersome. We were watching a film and once the telly was on you couldn't hear it, and it went off at a reasonable time. It said breakfast included but was only a minimal itemed continental in the room. Breakfast in the restaurant wasn't served until 9am, for which there was a charge and we were catching a flight so no good for us. We were hoping for a decent meal before our long day of travel, which is why we booked a breakfast included option, so we were a little disappointed there.

    Room was lovely and spacious, very clean, bed really comfortable, nice bedding, great that there's a fridge in the room. Shower was powerful and water hot, temperature in room was easy to control. All very modern, and overall great value for money.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    9.0
    Lovely ,peaceful place to stay with family and dog
    • With a pet
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I can’t expect better than we found out

    We love the location ,peaceful,quiet and also close to transport for London .The room surprise me and my son ,perfect private place 🫶 Staff very helpful.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    7.0
    Serviceable
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted from a mobile device

    The courtyard was being renovated and we had to walk through it to our room.

    The restaurant.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted from a mobile device

    We arrived late but had a pleasant stay!

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Comfortable accommodation, very close to Heathrow airport.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The bed was adequate but a little on the small side. There was nowhere to sit inside, a small table and chairs would be good.

    Nice pod right by the canal side and a few meters from the main bar area. Short walk to shops and takeaways. Ideal for an overnight stop for an early flight from Heathrow, literally less than a 15 minute drive to T3.

    Stayed in March 2024

  • Reviewed: April 9, 2024

    8.0
    Would return
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    TV didn't work Towels could be bigger A little noisy when people left the pub, I expected this but you can hear everything

    Clean, comfortable, friendly and the free breakfast was perfect

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Canal location with friendly staff and great food.
    • Business trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted from a mobile device

    .

    Friendly staff, great location and restaurant was fab. Family meal and everyone thoroughly enjoyed their food. Waking up to the canal view was lovely.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    Excellent Stay

    Stayed in January 2024

  • Reviewed: March 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    The glam pod was nice, warm and cosy. Ideal for a night before flying away.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Great 'cottage' accommodation
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Although the hot water was not working for hand washing (basin) there was an electric shower.

    Friendly staff and excellent accommodation, with attention to detail by the owners. So lovely to have a fridge and complementary breakfast as standard. Room was perfect size, lovely and warm, with view of the canal (about 12' away!). WiFi enabled TV meant we could access all streaming sites. Restaurant food was of high quality and reasonably priced making the whole stay thoroughly good value for money. Great value, would stay again.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Executive Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Wanted to unwind for the last hour with a little TV. It didn't work, nor could it have, connection to internet was missing. Disappointed.

    Overnight stay, pre airport the next day. Bar drinks, food and service were good.

    Stayed in March 2024

  • Reviewed: February 29, 2024

    7.0
    Good
    • Travelers with friends
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted from a mobile device

    It looked bigger in the picture. The room was quite small for 4 people. We couldn't all open our suitcases easily in the space.. There were no side lamps so all lights had to go on if you wanted the light on, which was most annoying. The location was nice by the river but the Uber seemed longer than 3 miles, and cost £40 The shower dribbled out and if you like a place warm the heating wasn't great.ans duvet was very thin. There was some breakfast left in the room but two of my friends are vegan/gluten intolerant so they could not eat anything.

    The staff were friendly, the price was cheap and the location was quite pretty by the river.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    9.0
    Great day and night
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Not really bothered about breakfast so it was fine for me.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We couldn't lock the door 🥶

    The location and the room facilities!

    Stayed in February 2024

  • Reviewed: February 18, 2024

    7.0
    Quirky and cute, great value for money.
    • Business trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    My friend had no hot water in the sink in her room. I feel we should have been told as it was clear the staff knew it was an issue.

    Lovely location, quirky little place to stay. Lovely staff and the restaurant and food was amazing. Not over priced either. Good value

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Executive Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great

    Excellent location for travel into Central London - walk along the canal to West Drayton Station. Very clean & tidy, fridge in the room. Comfortable beds & plenty of hot water. Excellent for a stop over. Staff were very friendly & accomodating.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    7.0
    Nice place to stay for some rest and recovery before my onward journey.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    If I had to say something, no hot water from the bathroom sink but this wasn’t a problem as such.

    Functional, decent place to stay after a long flight. Staff were warm and pleasant.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    9.0
    Good hotel, value for money, staff very friendly, breakfast in the restaurant was excellent
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Towels were worn and thin but overall this didn’t impact our stay greatly

    The accommodation was exactly as described. Very comfortable and clean

    Stayed in February 2024

  • Reviewed: February 2, 2024

    7.0
    Very enjoyable stay, great location when flying in to Heathrow in the evening, friendly helpful staf
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nothing really, but it should be made more clear that the breakfast is in room and not in the restaurant. Really picky but the sink did not have a plug!

    The room was self contained with own front door. It was a good size and clean and tidy. Breakfast is on a tray in the room as the restaurant is not open but there was fresh milk in the fridge. It was warm and comfortable.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    7.0
    Overall, a nice stay, I would recommend.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    The room I had was a little worn. Could do with some additional lighting e.g. lamps or wall lighting.

    In a quiet location with a nice setting on the canal.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    8.0
    Definitely worth it
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were so accommodating nothing was too much trouble. The views are beautiful. It's a hidden gem.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    7.0
    Airport stay
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Only down side was the coldness in the room. The heater was on full but it was so cold. Needs more heat source.

    Location for Heathrow was perfect. The food was absolutely fantastic. Staff were so friendly and made us feel very welcome.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bar and restaurant were very cold. Uncomfortable for eating.

    Clean comfortable bed and quiet.

    Stayed in January 2024

Showing 1 - 25

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